ASSISTANT DIRECTOR OF RESIDENTIAL SERVICES

ADP, Inc.; Orlando (FL); On-site; USD 65,000 - 75,000; Full time

Job summary

Attain, Inc. is seeking an Assistant Director of Residential Services to lead and manage residential programs. You will ensure policy compliance, supervise staff, and coordinate licensing and quality assurance activities across multiple homes.

The role requires a background in human services, experience in management or direction, and strong collaboration with families, staff, and regulatory agencies.

Qualifications

• BA/BS degree in Human Services field and a minimum of three years manager and/or director-level experience supporting persons with developmental disabilities.

Responsibilities

• Oversee the overall operations of assigned residential programs under supervision of the Director of Residential Services.

Skills

CPR certification

FL driver’s license

Background screening

MS Outlook

MS Word

MS Excel

Disability services experience

Communication skills

Performance feedback

Team collaboration

Project prioritization

Education

BA/BS in Human Services

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

ASSISTANT DIRECTOR OF RESIDENTIAL SERVICES

ATT-ADMIN Regular Full Time Management ORLANDO, FL, US 1 Attachments

2 days ago Requisition ID: 10758

Salary Range: $65,000.00 To $75,000.00 Annually

Be the Reason Someone Has a Better Day

Qualifications:

• BA/BS degree in Human Services f ield and a minimum of three years manager and/or directorlevel experience supporting personswith developmental disabilities.
• Current CPR certification.
• Florida driver’s license in goodstanding and gooddriving record.
• Satisfaction of Department ofChildren andFamilies level 2 background screening requirements (local law enforcement check,f ingerprinting, etc.).
• Knowledge regarding governing rules andregulations, standards and policiespertaining toresidential habilitation provided in licensed group homes.
• Computer knowledge, specifically Microsoft Outlook,Word and Excel.

Qualities

• Ability to work effectively with persons with intellectual disabilities, their families, professional staff, andother support staff.
• Ability to communicate effectively, both orally andin writing.
• Ability to provide effective performance feedback.
• Ability to effectively work with other team members.
• Ability to prioritize andmanage multiple projects simultaneously.
• Ability to design and implement performancemanagement strategies to assess and promoteservice delivery quality and outcomes.
• Ability to demonstrate mature, stable,value-based conduct.

General Statement of Responsibilities

The Assistant Director of Residential Services is responsible for the overall operations of the assigned residential programs. The Assistant Director of Residential Services operates under the supervision of the Director of Residential Services. The primary responsibility of the Assistant Director is to ensure Attain, Inc.'s policies and procedures are consistently implemented and to support the achievement Attain, Inc.'s stated goals.

Specific Duties

Residential Habilitation and Behavior Analysis Services

• Ensure residential habilitation services are provided in accordance toChapter 393, Rule 65G,the MedicaidWaiver Handbook, APDthe ProviderAgreement, DCF Group Home Licensing Rule,Community Based Care contract and in accordance to applicable Attain, Inc. policies, to ensure consumers are safe, healthy, enjoy their lives, becomeas independent as possible and overcome their problembehavior. Ensure that all direct care staffadhere to The Bill ofRights for People with Developmental Disabilities.Ensure the consumers aref ree of abuse andneglect. Assistwith the admission,transfer, and discharge planning ofall individuals served at Attain, Inc
• Coordinate residential licensing forassigned programs.Ensure the communityresidential homes maintain properlicensing through the Agency forPersons with Disabilities or the Department ofChildren andFamilies andmeet the requirements ofChapter 393, Rule 65G,the Medicaid Waiver Handbook, APD Provider Agreement, DCF Group Home Licensing Rule,Community Based Care contract and in accordance to applicable Attain, Inc. policies.
• Ensure that all housekeeping, maintenance, andrepairs are completedin a timely manner to

maintain clean, healthy, and safe environments.

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• Review all incident and shift reports,taking appropriate action as needed in accordance with Chapter 393, Rule 65G,the Medicaid Waiver Handbook,the ProviderAgreement, Department ofChildren andFamilies (DCF) rules, Community Based Care (CBC) contract and Attain, Inc. policy.
• The Assistant Director will beon-call to supportthe delivery ofresidential habilitation and behavior analysis services in accordancewith Chapter 393, Rule 65G,the Medicaid Waiver Handbook,the ProviderAgreement, DCF rules, CBC contract, and Attain, Inc. policy.
• Ensure that a family homeatmosphere is maintained in the home. A family home atmosphere is onethat promotes positive interactions, fosters dignity, and which allows forrisk taking while fostering growth and independence.
• Support the delivery of applied behavioranalysis in accordance to FloridaChapter 393, Rule 65G-4, the Medicaid Waiver Handbook,the ProviderAgreement, andAttain, Inc. policy.
• Ensure that adequate transportation is available and provided to residents as needed. Ensure

that all vehicle safety standards are followed and adhered to by direct care staff.

• Ensure residential habilitation and transportation services are documented in accordance toChapter 393, Rule 65G,the Medicaid Waiver Handbook,the ProviderAgreement, DCF Group Home Licensing Rule,CBC contract, andAttain, Inc. policy.
• Ensure Attain, Inc. compliance with Florida Administrative Rule 65G-8 Reactive Strategies and applicableAttain, Inc. policies.
• Coordinate the implementation ofAttain, Inc.’s consumer grievance policy and procedure.
• Meet with parents, guardians, caseworkers, Support Coordinators, Agency for Persons with Disabilitiesrepresentatives, employers, physicians, staff members, neighbors andall other professionalsas required to provide high quality residential services.

Quality Assurance

• Audit data collection records routinely to ensure compliance with in accordance to Chapter 393, Florida Administrative Rule 65G,the Medicaid Waiver Handbook,the ProviderAgreement, DCF Rules, CBC contract, and Attain, Inc. policy.
• Audit all required residential, consumer f iles, f inancial records, andservice documentation and records routinely toensure compliancein accordance toChapter 393, Rule 65G,the Medicaid Waiver Handbook, the Provider Agreement, DCF Rules, CBC contract and Attain, Inc. policy.
• Actively participate with assigned Program Coordinators on Attain, Inc. quality as surance initiatives.
• Assist with the coordination andauditing ofconsumer andagency petty cash and banking procedures in accordance toChapter 393, Rule 65G,the Medicaid Waiver Handbook,the ProviderAgreement, DCF Rules, CBC contract, and Attain, Inc. policy.Ensure purchases are made in accordance tothe purchase order and charge card policies.
• Coordinate the payroll in accordance with applicable payroll policies and procedures.
• Assist in implementing and maintaining within approved home bud gets (i.e., purchase groceries, maintain inventory ofall needed supplies).

Medical

• Ensure the health, safety andwell-being ofeach consumer. Assistwith the healthcare coordination and medical appointment coordination in accordance to Florida Administrative Rule 65, DCF group homerules, CBC contract and Attain, Inc. policy.
• Ensure medicationis stored,administered and documentedin accordance to administration Florida Administrative Rule 65G-7. (Refer tothe Medication Administration Policy and the Medication Administration Rule 65G-7.

Hiring, Training, Scheduling and Managing, Employee Performance

• Ensure staffmembers providingresidential habilitationmeet the minimum initial and ongoingtraining requirements as required byChapter 393, Rule 65G,the Medicaid Waiver Handbook,

the Provider Agreement, DCF group home rules, CBC contract, and Attain, Inc. policy. Ensure employee staff training is tracked and recorded to document compliance with staff training requirements.

• Hire employees to provide residential services and conduct new employeeorientation in accordance toChapter 393, Rule 65G,the Medicaid Waiver Handbook,DCF rule,CBC contract,the ProviderAgreement, andAttain, Inc. policy.
• Provide ongoing feedback to the Program Coordinators andDirect Support Professionalsusing positive and corrective feedback.
• Develop, coordinate, and monitor staffing schedules. Monitor staff utilization on a daily basis. Coordinate shift coveragewith the Program Coordinators for vacancies/shortages toassure minimum staffing patterns are maintained while ensuring support servicesare provided in the most efficient cost effective manner.

Miscellaneous responsibilitiesof the Assistant Director of Residential Services include but are not limited to the following:

1. Act in accordance with all Attain, Inc. policies and procedures as specified in the Policy and Procedure Manager.

Attachments (1)

HR-012-ASST DIR OF RES SERVICES 2026.docx