Assistant Director of Recreation Operations, Membership

Columbia University Irving Medical Center; New York (NY); On-site; USD 64,000 - 68,000; Full time

Job summary

Columbia University Irving Medical Center seeks an Assistant Director of Recreation Operations, Membership to manage membership functions and customer service in a vibrant athletic environment. The role involves overseeing daily operations, coordinating marketing efforts, and ensuring excellent service to the Columbia community.

Qualifications

• 0-2 years of experience in recreation/membership operations.
• Demonstrated ability to manage budget expectations.
• Strong organizational skills.

Responsibilities

• Assist with daily membership office functions, including sales and customer service.
• Maintain operations of point of sale software and reconcile financial transactions.
• Provide excellent customer service to maintain facility integrity.

Skills

Organizational skills

Leadership experience

Customer service

Education

Bachelor’s degree

Job description

Assistant Director of Recreation Operations, Membership

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Grade 10

• Job Type: Officer of Administration
• Regular/Temporary: Regular
• Hours Per Week: 35
• Salary Range: $64,350 - $68,000
  
  

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

One of the world’s leading universities, Columbia University Athletics offers elite-level student-athletes the ability to compete for and win Ivy League titles and NCAA Championships. With 31 varsity sports, Columbia Athletics is the largest NCAA Division I athletics program in New York City and the only NCAA Division I sports program in Manhattan. A beautiful and peaceful campus in the heart of New York City, Columbia offers the most diverse student body in the Ivy League. Columbia Athletics and Physical Education has positioned itself with elite-level coaches, staff, and top-notch facilities in the Campbell Sports Complex, Baker Athletics Complex, the Milstein Family Tennis Center, and Dodge Fitness Center.

Reporting to the Director of Recreation Operations, the Assistant Director of Recreation Operations, Membership is responsible for supporting Recreation Operations, including but not limited to managing the membership office and sales, facility access, helping supervise student staff, and coordinating PEREC marketing efforts, while providing excellent customer service to the Columbia community. Assistant Director of Recreation Operations provides administrative support to the PEREC team through vouchers and refunds

Responsibilities

• Assist with coordinating all aspects of daily membership office functions, including but not limited to membership and locker sales, customer service, marketing, and ordering and monitoring the inventory of membership supplies.
• Assist with Dodge Fitness Center facility access for the multiple stakeholders of the facility.
• Maintain the operations of the point of sale software used by PEREC and the University as needed for PEREC membership/locker/access needs to Dodge Fitness Center, including reconciling all financial transactions and coordinating revenue deposits.
• Coordinate PEREC marketing efforts.
• Assist with Overseeing all software and ID card functions pertaining to the swipe access system at Dodge Fitness Center
• Coordinating with the ID Centers of Teachers College, Barnard College, schools of Columbia University, and any affiliate groups for access to Dodge Fitness Center.
• Providing excellent customer service to maintain the integrity of the athletic and recreation facilities.
• Contributing to the maintenance of good working relationships with all members of the Department and assuming other duties as assigned by the Director of Intercollegiate Athletics and Physical Education.
• Exhibiting the highest professional standards and ethical behavior with regard to adherence to NCAA, Ivy League, University, and Department of Intercollegiate Athletics code of ethics and rules and regulations.
• Assist in coordinating and implementing of recreation operation staffing, including but not limited to hiring, training, payroll, evaluating qualified staff, supervising maintenance of day to day operations for front desk, equipment room, and fitness room at Dodge Physical Fitness Center.
• Performs related duties & responsibilities as assigned/requested
  
  

Minimum Qualifications

• Bachelor’s degree.
• 0-2 years of experience in recreation/membership operations.
• Demonstrated ability to managed budget expectations.
• Demonstrated ability to support revenue goals.
• Demonstrated leadership experience.
• Strong organizational skills.
  
  

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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