Assistant Director of Information Technology & Operations

Bob Murray and Associates; Oakland (CA); On-site; USD 172,000 - 200,000; Full time

Job summary

The Oakland Housing Authority (OHA) is seeking an experienced Assistant Director of Information Technology & Operations to lead IT networks, security, and service delivery for Oakland's public housing programs.

The ideal candidate will bring at least four years of IT management experience in public housing or eight years in upper-management within affordable housing. A foundational ITIL certification is required within six months of joining the team, with bilingual communication desired.

Qualifications

• Bachelor's degree or higher in CS, business admin, or related field.
• 4+ years managing complex IT networks and systems for a public housing agency; or 8+ years in upper-management IT with an affordable housing agency.
• ITIL Foundation-level certification or higher within six months of hire.

Responsibilities

• Lead IT operations and ensure reliable networks and systems for a public housing agency.
• Represent IT department across the organization and with executive leadership.
• Coach and motivate staff, fostering a collaborative, accountable work environment.
• Build strong relationships with stakeholders to align IT services with agency needs.

Skills

IT leadership

Stakeholder management

Bilingual communication

Team leadership

Education

Bachelor's degree in Computer Science or Business Administration

Tools

ITIL Certification

Job description

The City of Oakland, population 443,554, is a vibrant, diverse city located on the east side of San Francisco Bay. Known for its rich cultural heritage, thriving arts scene, and dynamic neighborhoods, Oakland offers a unique blend of urban living and natural beauty. With more than 50 neighborhoods, the City provides a strong sense of community, dining, and locally owned businesses. Outdoor enthusiasts can explore miles of trails in the Oakland Hills, enjoy scenic views at Lake Merritt, or take a short drive to the Bay Area's beaches and regional parks. Oakland's central location makes it easy to access San Francisco, Silicon Valley, and the wider Bay Area, while maintaining its own strong identity.

Founded in 1938, the Oakland Housing Authority (OHA) is a public agency that ensures quality, affordable housing for low-income families in Oakland. OHA currently provides subsidized housing to nearly 16,500 families across the City, making it the largest landlord in Oakland. OHA is seeking a strong, hands-on manager with excellent technical expertise to serve as its next Assistant Director of Information Technology & Operations. The ideal candidate will be an experienced people leader who inspires and motivates staff while fostering a collaborative, accountable, and professional work environment. Strong communication and relationship-building skills are essential, as is the ability to effectively represent the IT Department across the organization and with executive leadership.

Qualified candidates will possess a bachelor's degree in computer science, business administration, or a related field, along with at least four years of experience managing complex IT networks and systems for a public housing agency; or at least eight years of information technology management experience in an upper-management position with an affordable housing agency that utilizes industry-standard housing business systems. Equivalent combinations of education, experience, and training may be considered. Candidates must possess, or be able to obtain within six months of hire, an ITIL Foundation-level certification or higher in IT Service Management, or an equivalent certification. Bilingual skills in ASL, Mandarin, Cantonese, Vietnamese, and/or Spanish are highly desirable. The annual salary range for the Assistant Director of Information Technology & Operations is $172,389.62 - $199,919.20; placement within this range is dependent on qualifications and experience. If you have any questions, please do not hesitate to call Ms. Adele Frese at [phone]. Filing Deadline: November 8, 2026