Assistant Director of Housekeeping

COREcruitment Ltd; Menlo Park (CA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Benefits package

PTO

Employee benefits

Job summary

COREcruitment Ltd is sourcing a candidate for a luxury property in Menlo Park, CA, for an Assistant Director of Housekeeping to uphold the highest standards of cleanliness and guest service.

The role partners with the Director to lead a diverse team, oversee daily operations, and ensure rooms and public areas reflect luxury standards, with flexibility to cover shifts when needed.

Qualifications

• Experience supervising luxury hotel housekeeping teams.
• Proven ability to lead, motivate, and develop staff.
• Strong organizational and communication skills.
• Spanish-speaking ability is required.
• Flexible schedule including weekends and holidays.
• Attention to detail and guest satisfaction.

Responsibilities

• Support the Director of Housekeeping with daily operations.
• Supervise and develop housekeeping supervisors and staff.
• Ensure guest rooms, suites, and public areas meet luxury standards.
• Conduct inspections and follow up on quality and service.
• Assist with scheduling, payroll, and departmental administration.
• Coordinate with Front Office and other departments.
• Oversee inventory of supplies, linen, and uniforms.
• Respond to guest requests and ensure follow-up.
• Lead the housekeeping operation in the Director's absence.

Skills

Supervisory experience

Leadership

Staff development

Organizational skills

Communication skills

Spanish-speaking

Job description

Package: Benefits package, PTO, and additional employee benefits

I am hiring on behalf of a luxury property in Menlo Park, California, seeking an experienced Assistant Director of Housekeeping to support the overall housekeeping operation and maintain the highest standards of cleanliness, presentation, and guest service.

The Assistant Director of Housekeeping will work closely with the Director of Housekeeping to oversee daily operations, lead and develop the housekeeping team, and ensure guest rooms and public areas consistently meet luxury hospitality standards. This individual will also take responsibility for the department in the Director's absence.

Key Responsibilities:

• Support the Director of Housekeeping with the day-to-day operation of the department.
• Supervise, coach, and develop housekeeping supervisors and associates.
• Ensure guest rooms, suites, and public areas meet luxury cleanliness and presentation standards.
• Conduct regular inspections and follow up on quality and service standards.
• Assist with scheduling, staffing, payroll, and departmental administration.
• Oversee room assignments and coordinate closely with Front Office and other operational departments.
• Monitor housekeeping supplies, linen, uniforms, and inventory.Assist with training and onboarding of new team members.
• Respond to guest requests and ensure appropriate follow-up.
• Assume leadership of the housekeeping operation when the Director is unavailable.

Requirements:

• Previous supervisory or management experience within a luxury or upscale hotel environment.
• Strong knowledge of housekeeping operations and luxury service standards.
• Proven ability to lead, motivate, and develop a diverse team.
• Strong organizational and communication skills.
• Spanish-speaking ability is required.
• Ability to work a flexible schedule, including weekends and holidays when required.
• High level of attention to detail and commitment to guest satisfaction.