Assistant Director of Family and Community Services

Incompass Human Services, Inc.; Chelmsford (MA); On-site; USD 70,000 - 86,000; Full time

Job summary

Paycom seeks an Assistant Director of Family and Community Services in Chelmsford, MA to oversee the Family Support staff and related programs. The role involves direct supervision, contract review, budget oversight, and data management to ensure compliant and effective service delivery.

The position requires a Bachelor's degree (preferred) with 3–5 years in developmental disability services and at least 2 years of supervisory experience, plus strong communication and Excel/Word/PowerPoint

Qualifications

• Bachelor's degree in related discipline strongly preferred.
• 3-5 years experience working with developmentally disabled individuals and the families of developmentally disabled individuals.
• Minimum of 2 years directly related supervisory experience.
• Superior interpersonal abilities and communication skills.
• Proficient in Excel, Word, and PowerPoint.

Responsibilities

• Recruit, hire, train, assign, direct, counsel, discipline and evaluate staff.
• Review contracts and monitor finances for each program within Family Support.
• Manage budgets and review monthly contract billing to ensure programs stay within budget.
• Oversee data collection and provide quarterly updates to the Director, Family and Community Services.
• Assist families in identifying resources and services available in local communities.
• Foster community affiliations and connections to explore resources and funding sources.
• Attend and participate in local, regional and statewide Family Support meetings.
• Develop community outreach opportunities to increase awareness of Lifeli nks’ programming.
• Act as Mandated Reporter as required by relevant authorities.
• Some on-call, evening or weekend work and local travel required.

Skills

Supervisory experience

Interpersonal skills

Communication skills

Problem-solving

Meeting facilitation

Education

Bachelor's degree

Tools

Excel

Word

PowerPoint

Job description

# Assistant Director of Family and Community ServicesMain Office - Chelmsford, MA 01824## OverviewSalary Range$78,000.00 - $78,000.00 Salary## Description**Essential Job Functions*** Effectively recruit, hire, train, assign, direct, counsel, discipline and evaluate performance of the Family Support Staff.* Responsible for reviewing contracts and understanding the fundamental finances for each program within Family Support. Participates in contract development to ensure program implementation is in line with contract requirements.* Responsible for managing the budgets for Family Support Services, and reviewing monthly contract billing to ensure programs are operating within budget.* Responsible for the management and oversight of data collection. Provide quarterly update with the Director, Family and Community Services, to each area office for each individual receiving services through Family Support.* Provide technical assistance to area and regional offices in regards to all Family Support Services.* Assist families in identifying resources and service options available in local communities, and/or available financial and/or state services (Mass Health, etc.)* Provide general information and referral services to families of children and adults who contact the Family Support Center.* Foster community affiliations and connections to explore resources and other potential funding sources* Attend and participate in local, regional and statewide Family Support meetings* Develop community outreach opportunities to increase awareness of Lifelinks’ programming and foster growth of the Family Support Department* Act in a manner consistent with organizational values, mission and goals. Familiarizes self with and abides by personnel policies* Serve as Mandated Reporter as required by the Disabled Persons Protection Commission and the Department of Children and Families.* Position requires some on-call, evening or weekend work.* Position requires some local travel.* Other duties may be assigned as needed.**Supervisory Responsibilities**Family Support SpecialistsSenior Family Support SpecialistsMedically Complex Family Support Specialist## Qualifications**Qualifications**To perform this job successfully the incumbent must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.**Education and Experience*** Bachelor’s degree in related discipline strongly preferred* 3-5 years experience working with developmentally disabled individuals and the families of developmentally disabled individuals* Minimum of 2 years directly related supervisory experience* Superior interpersonal abilities. Ability to get along with diverse personalities, tactful, mature, flexible.* Superior oral and written communication skills.**Computer Skills**Incumbent must be computer literate and have demonstrated proficiency in the use of email and the Internet. Must have advanced skills in EXCEL, WORD, and Power Point**Analytical Skills**Must have demonstrated ability to problem-solve, handle emergencies, meet deadlines and successfully manage multiple projects simultaneously**Language Skills**Mastery of the English language required as demonstrated by the ability to read and write instructions; ability to read, analyze, and interpret legal documents, field journals, financial reports, technical procedures, policy/procedure manuals and government regulations. Ability to comprehend and follow verbal/written instructions. Strong interpersonal skills and the ability to respond to common inquiries or complaints from Individuals, families, regulatory agencies or the general public. Ability to write reports, business correspondence and procedures and effectively present information to senior management. Ability to effectively facilitate meetings.**Certificates, Licenses, Registrations*** Valid Drivers license**Physical Demands**The physical demands described here are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.While performing the duties of this job, the employee is regularly required to talk or hear and is frequently required to stand, walk, sit. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and the ability to adjust focus.**Work Environment**The work environment characteristics described here are representative of those an incumbent encounters while performing the essential functions of this job. While performing the duties of this job the incumbent is occasionally exposed to outside weather conditions when traveling. The noise level in the work environment is usually moderate.**Travel**Local travel required.