Assistant Director of Facilities Management

Good Shepherd Services; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Good Shepherd Services seeks an Assistant Director of Facilities Management to oversee 70 locations across Manhattan, Brooklyn, and the Bronx, ensuring safety, efficiency, and regulatory compliance. Based in NYC, the role supports the Director and may require travel between sites.

Hours are 35 per week, with flexibility for emergencies, nights, and weekends. The role includes maintenance planning, security upgrades, and vendor management for multiple building systems.

Qualifications

• Minimum 5 years' experience in facilities maintenance, 3 in supervision.
• Ability to drive between Brooklyn, Bronx and Manhattan.
• Knowledge of safety and security principles and laws.
• Flexibility to work nights and weekends for emergencies.
• Must obtain F80 Certificate of Fitness.
• General knowledge of building HVAC, electrical and plumbing systems.
• Flexibility with nights and weekends for emergencies.
• Must obtain F80 Certificate of Fitness.

Responsibilities

• Back up to the Director of Facilities when they are out.
• Create preventative maintenance schedules for building systems.
• Oversee safety and compliance with fire and other protocols.
• Respond to DOB, FDNY or other summonses and take corrective action.
• Maintain contracts and supplier relationships for building systems.
• Prepare facilities for state or city inspections.
• Assist in maintaining maintenance databases and monthly reports.
• Manage security overhaul project and site security plans.
• Oversee the agency security overhaul project.
• Deliver training on security risks and incident response to sites.
• Coordinate with Site Security Leads and incident reporting channels.
• Manage existing and future security guards.
• Support Site Security Leads in developing Site Security Plans.

Skills

Leadership

Facilities maintenance

Safety compliance

Emergency response

Project coordination

Communication

Bi-lingual

Bilingual

Vehicle operation

Safety compliance

Freshworks knowledge

Tools

Freshworks service management

Job description

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Assistant Director of Facilities Management

The Assistant Director supports the Director in ensuring optimal performance of Good Shepherd Services’ (GSS) facilities and buildings. They manage operations at 70 locations across Manhattan, Brooklyn, and the Bronx. This position could require travel to multiple sites daily/weekly throughout these three boroughs.

Reports to: Director of Facilities Management

Location: 305 Seventh Avenue, New York NY 10001

Hours: 35 hours, Exempt

Schedule: Monday - Friday, 9am to 5pm, Flexibility with working nights and weekends as needed for responding to emergencies.

Major Duties:

• Serve as a backup to the Director of Facilities when they are out.
• Assist in creating preventative maintenance schedules for all building systems.
• Ensures Safety and compliance by overseeing safety and fire protocols and ensuring the facilities comply with Relevant laws and regulations.
• Assist in receiving, responding to and working on corrective action for any DOB, FDNY or other summonses.
• Ensure policies, contracts, plans, and systems are kept up to date and entered into the appropriate system.
• Assist in preparing facilities for state or city agency inspections.
• Help ensure new information is input to maintenance database; including monthly reports and building systems information in order to assist with daily management of facilities.
• Maintain and organize maintenance contracts with repair contractors for all building systems.
• Oversee and manage the current agency security overhaul project.
• Deliver periodic training to sites in the management of security risks and responses to security incidents.
• Establish and maintain a communications network with all Site Security Leads, including security incident reporting.
• Manage any existing and future security guards.
• Provide guidance and support to designated Site Security Leads in the development of Site Security Plans and the implementation of approved site security measures.
• Liaison between onsite Maintenance staff and onsite staff.
• Conduct walkthrough of facilities regularly.
• Ability to lift up to 50lbs.
• Ability to respond to Facilities related emergencies when they arise.
• Other duties as assigned.

Qualifications:

• Minimum 5 years' experience in the facilities maintenance field, 3 of which are in a supervisory role.
• Ability to maintain and drive agency vehicle between Brooklyn, Bronx and Manhattan.
• Knowledge of Freshworks service management or comparable software.
• In-depth knowledge of security/safety principles, standards, operations, and technology.
• Knowledge of physical security a plus.
• Bi-lingual is a plus.
• General knowledge of building HVAC, electrical and plumbing systems.
• Flexibility with working nights and weekends as needed for responding to emergencies.
• Required to obtain F80 Certificate of Fitness