Assistant Director of ERP Applications (25-26)

IDEA Public Schools; Weslaco (TX); Remote; USD 81,000 - 96,000; Full time

Job summary

IDEA Public Schools is seeking an Assistant Director of ERP Applications to lead a team in enhancing ERP systems. This remote role focuses on technical support, system administration, and data strategy to streamline business processes. Ideal candidates will have a strong background in project management and SQL, along with a commitment to improving educational outcomes.

Benefits

Medical, dental, and vision plans

Flexible spending account options

Generous vacation time

Professional development

403(b) plan

Potential relocation stipend

Qualifications

• 2-5 years of experience in system administration of HR or Financial Systems.
• Experience with project management frameworks.
• Knowledge of MUNIS ERP HR/Payroll Applications.

Responsibilities

• Lead a team providing technical support for ERP systems.
• Drive performance and functionality of ERP technology.
• Collaborate with stakeholders to troubleshoot system errors.

Skills

Project Management

SQL

Technical Support

Data Strategy

Education

Bachelor's degree in Business Administration or related field

Tools

MUNIS ERP

Microsoft SQL

Job description

Assistant Director of ERP Applications

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Mission:

The Business Information Systems Team strives to support the leadership at IDEA as we work together to meet and exceed our ambitious financial and student achievement goals. The Assistant Director of ERP Applications leads a team of three consisting of managers and admins and serves as the lead technical expert for all ERP systems and data, and is responsible for: technical support, system administration, application uptime, database backups, disaster recovery, response plans, account management and security, technical documentation, and data strategy. In this role you will work cross functionally to identify and mitigate risk, identify areas of opportunity for ERP value generation, and support with streamlining business processes through applied technology.

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Supervisory Responsibilities:

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Leads a team of three professionals to provide Tier I, II, and III technical support to end users.

Location:

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 This is a full-timeu00A0 remote position based in Texas with preference given to candidates who live in Austin, El Paso, Houston, Permian Basin (Midland/Odessa), Rio Grande Valley, San Antonio, and Tarrant County (Fort Worth), or who are willing to relocate.

Travel Expectations:u00A0u00A0u00A0u00A0

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Travel to IDEA training events or step-back may be required

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What Youu2019ll Do u2013 Accountabilities

Essential Duties:

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Drive enhanced performance and functionality of ERP technology, elevating the user experience through system design, configuration, and support for reporting and integration development.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Work in partnership with IDEA stakeholders to troubleshoot system errors and identify system enhancements opportunities.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 100% of new MUNIS applications and MUNIS ERP version enhancements are implemented on the project plan established timeline.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Account Management and Data Security

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Ensures Business Continuity through documentation, process, and review

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 ERP Technical Support and Service Delivery

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Additional Duties and Responsibilities:

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Consult with business partners to provide recommendation strategies, roadmap planning, and subsequent tactics for the Tyler ERP.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Stay up to date on new technology features and complimentary solutions and design recommendations for continuous process improvements and optimization of the Tyler ERP.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Maintain a global mindset when providing solutions with a focus on a positive team member experience to ensure that systems support new processes/changes to provide the optimal user experience.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Collaborate with Department Leaders to plan and lead improvement projects including analyzing and identifying business process optimization opportunities.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Ensure that an adequate project plan is developed to implement the new business processes.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Collaborates with IT systems team to monitor system performance and proactively upgrade resources as necessary.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Responsible for the availability of non-production servers with appropriate data refreshes to support new feature implementation, troubleshooting, or other ERP initiatives.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Supports the state reporting team and other ERP data stakeholders with Ad Hoc data requests.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Collaborates with IST leaders on enterprise data strategy and organizational priorities

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Oversee system administration, performance, functionality, and overall enhancements for ERP application.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Identify technical problems and develop solutions to support business objectives.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Partner with key department stakeholders to Identify, submit and track enhancements that are submitted to the vendor for ERP (Tyler Munis) system improvements in current or future version releases.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Interact frequently with internal and external representatives across IT, Human Assets, Compensation, Benefits, Payroll, Employee Information Systems, Finance, Audit, and vendors to determine strategic needs, define functional/technical specifications, troubleshoot issues, and implement initiatives.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Create, maintain, and deliver status reporting for related technical issues to key stakeholders

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Serve as an Implementation Lead for all IDEA Entity ERP applications in areas of the Tyler ERP Product Suite including but not limited to, Human Resources, Payroll, Compensation, Benefits, Talent Management, and Employee Self Service.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Assist on the execution of the established Project Plan for system upgrades, new modules, and enhancements to include user requirements, testing, training, development, and change management across all affected areas.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Support in the deployment and testing of new releases, enhancements, and fixes.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Maintain appropriate issue/enhancement tracking and issue resolution process supporting the development of specific actions and recommendations to mitigate risk and resolve outstanding issues

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Conduct training with the Business Partner Department Functional Leads to implement and setup new functionality in the ERP application

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Responsible for maintaining and training the team on disaster recovery, outage response, and communication plans.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Collaborates with IT department to update disaster recovery, outage response, and enterprise comms plans.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Coordinates and executes bi-annual audits of disaster recovery service providers.

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Knowledge and Skills u2013 Competencies

• Make Strategic Decisions: This individual can coach others in decision-making and is involved in complex decision-making in line with their responsibilities. They use feedback and data to inform their decisions and with support, they consider the broader impact of their choices on those they work with.

• Manage Work and Teams: This individual is responsible for managing their own work as well as supporting others. They focus on delegation, performance management, and coaching to help others achieve their work goals and develop professionally.

• Grow Self and Others: This leader is responsible for fostering a culture of growth within the team. They create opportunities for team learning, facilitate team development sessions, and ensure that team members have the resources and support they need to grow professionally.

• Build a Culture of Trust:u00A0 This leader is responsible for ensuring team members feel safe to express their ideas and concerns. They proactively address conflicts and facilitate open communication, setting the standard for trust and safety within the team.

• Communicate Deliberately: This leader prioritizes open channels of communication on their team. They facilitate team meetings, ensure clear dissemination of information, and encourage feedback loops within their teams to promote understanding and cohesion.

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Additional Skills:

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Believes and is committed to our mission and being an agent of change: that all students are capable of getting to and through college.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Has demonstrated effective outcomes and results and wants to be held accountable for them.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Works with urgency and purpose to drive student outcomes.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Seeks and responds well to feedback, which is shared often and freely across all levels of the organization.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Works through silos and forges strong cross-departmental relationships in order to achieve outcomes.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 We believe in education as a profession and hold ourselves to a high level of conduct, professionalism and behaviors as models for our colleagues and students.

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Required experience:

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Graduate from a recognized four-year college or university preferably with a major in business administration, personnel administration, management information systems, or a related field or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 2- 3 years of experience utilizing project management frameworks to ensure project and team effectiveness

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 3 - 5 years of experience as a system administrator of an HR or Financial System

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 3 - 5 years of experience working with Microsoft SQL databases

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 3 - 5 years of experience with SQL

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 3 - 5 years of experience with the configuration of the MUNIS ERP HR/Payroll Applications

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Preferred experience:

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Certification (Preferred):u00A0 ITIL 4 Foundation

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Physical Requirements:

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 This is a sedentary position.

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u00A0 What We Offer:

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Compensation & Benefits:

Salaries for people entering this role typically fall between $81,800 and $95,800 , commensurate with relevant experience and qualifications and in alignment with internal equity. This role is also eligible for performance pay based on organizational performance and goal attainment.

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Additionally, we offer medical, dental, and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, referral bonuses, professional development, and a 403(b) plan. You can find more information about our benefits at https://ideapublicschools.org/careers/benefits/ .

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* IDEA may offer a relocation stipend to defray the cost of moving for this role, if applicable.

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Application process:

Submit your application online through Jobvite. Please note that applications will be reviewed on an ongoing basis until the position is filled. Applicants are encouraged to apply as early as possible.

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Learn more about IDEA

At IDEA the Staff Culture and Belonging Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members.u00A0 Learn more about our Commitment to Core Values here: https://ideapublicschools.org/our-story/#core-values

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