Assistant Director of Donor Relations

University of Baltimore; Baltimore (MD); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Dental plans

Tuition remission

Paid leave

Retirement plans

Job summary

University of Baltimore is seeking an Assistant Director of Donor Relations to manage donor communications and acknowledgment strategy, aligning messages with the University’s voice and brand. This hybrid role requires drafting high-level messages for leadership and curating donor impact stories.

The candidate will coordinate with multiple offices, oversee honors and memorial notices, and drive process improvements while ensuring timely, accurate donor recognition.

Qualifications

• Bachelor’s degree required.
• 1 year of fundraising, development, alumni relations, donor relations, nonprofit management, or related experience.
• Experience interacting with donors, alumni, or volunteers and proven project management.
• Proficiency with MS Office Suite and CRM donor management systems.

Responsibilities

• Manage acknowledgment processes for timely donor correspondence.
• Draft, edit, and refine acknowledgment templates and messages for university leadership.
• Curate student and program impact stories for stewardship communications.
• Oversee production and quality control of honor and memorial notices and other recognition materials.
• Collaborate with Donor Engagement and Stewardship, Annual Giving, and Advancement Communications to improve donor experience.
• Evaluate and document departmental processes to enhance efficiency and accountability.

Skills

Writing & editing

Project management

Stakeholder communication

Education

Bachelor's degree

Tools

MS Office Suite

Raiser’s Edge

NXT

Salesforce

Job description

Job Posting:JR102183 Assistant Director of Donor Relations (Open)Department:UBalt Institutional Advancement, PMPosition Type:RegularOpen Date:09-21-2026Close Date:$55,000 - $65,000Job Description:The Assistant Director of Donor Relations manages donor communications and acknowledgment strategy to ensure timely, accurate, and meaningful recognition of philanthropic support. This position oversees acknowledgment correspondence for university leadership, curates donor impact stories, and develops templates aligned with University style guides that reinforce the University’s voice and brand. The incumbent writes, edits, and manages complex projects involving contacts both within and outside of the university.This is a hybrid position that will work at least two full days per week in the office with periodic on-campus hours for in-person events or meetings and special projects on an as-needed basis.Responsibilities:Manage acknowledgment processes to ensure timely and accurate donor correspondence reflecting institutional priorities and donor relationships.Draft, edit, and refine acknowledgment templates and customized high-level individual messages for university leadership.Curate and manage student and program impact stories for use across stewardship communications.Oversee production and quality control of honor and memorial notifications and other recognition materials.Collaborate with Donor Engagement and Stewardship Colleagues, Annual Giving, and Advancement Communications to shape messaging and improve donor experience.Evaluate and document departmental processes to enhance efficiency and accountability.Minimum Qualifications:Education: Bachelor’s degreeExperience: One year of professional experience in fundraising, development, alumni relations, donor relations, nonprofit management, or similar professional work. Experience in a role that interacts with donors, alumni, and/or volunteers. Proven project management experience. Proficiency with MS Office Suite and CRM donor management systemsPreferred Qualifications:Experience: A minimum of two years of progressively responsible experience in advancement, communications, or nonprofit management. Raiser’s Edge and/or NXT experience. Advanced Excel proficiency with experience managing, segmenting, and analyzing constituent data.Required Knowledge, Skills and Abilities:Exceptional writing, editing, and storytelling skills with the ability to adapt tone and message for different audiences.The role requires exceptional writing, editorial, and complex project management skills and the ability to work both independently and collaboratively while exercising judgment and initiative.Demonstrated ability to work independently, prioritizing and managing multiple projects with competing deadlines with accuracy and attention to detail.Proven ability to communicate with clarity, tact, and diplomacy, building strong professional relationships with university leaders, colleagues, and diverse stakeholders.Proficiency with MS Office Suite and CRM donor management systems (e.g., Raiser’s Edge, NXT, Salesforce).High degree of judgment, discretion, and accountability when handling sensitive donor information.Exceptional work ethic and track record of personal initiative.Must possess a collaborative mindset.Adept at problem-solving and using judgment in situations requiring independent initiative and tact.Knowledge of, or ability to learn quickly, the internal workings of the University as well as the skills to effectively utilize technology tools available to the OAER.We offer a competitive benefits package, including health, life, prescription, and dental plans, tuition remission benefits, paid leave (22 days of annual, 15 days of sick, 3 days of personal, and 14-15 holidays) and retirement plans with employer contributions.Additional Job Information:The University of Baltimore (\"UBalt\" or \"University\") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices. UBalt is an Equal Opportunity/ADA Compliant Employer & Title IX Institution.About UsLeaders learn here.We’ve been educating leaders for nearly 100 years; you know us through our faculty’s outstanding research and teaching; you know us thanks to the hard work and dedication of our alumni, students and staff. You know us because we are The University of BaltimoreOur 70-plus undergraduate, graduate and doctoral programs and certificates are aligned with high-demand careers. Our classes are delivered in flexible formats—day, evening, weekend, online—to fit your life and your schedule.