Assistant Director of Data Center Operations

Eccalon, LLC; Detroit (MI); On-site; USD 95,000 - 125,000; Full time

Job summary

Eccalon is seeking an Assistant Director of Data Center Operations to lead and coordinate the day‑to‑day management of enterprise‑grade data center environments in Detroit. You will work with the Director to ensure security, reliability, and operational excellence across facilities, infrastructure, and services.

The role emphasizes collaboration with IT, security, and cloud teams, driving capacity planning, incident response, and governance while supporting cross‑functional teams and vendor

Qualifications

• Bachelor's degree in information technology, computer science, engineering, or related field.
• 7+ years of experience in data center operations, IT infrastructure, or facilities management.
• Strong understanding of power, cooling, networking, and security in data centers.

Responsibilities

• Support management and operation of data center facilities, infrastructure, and systems.
• Assist in overseeing power, cooling, security, and environmental controls.
• Ensure high availability and performance of mission‑critical infrastructure.
• Coordinate maintenance, upgrades, and capacity planning.
• Support disaster recovery, business continuity, and incident response planning.

Skills

Leadership

Communication

Organizational skills

ITIL

Education

Bachelor’s degree in IT/CS/Engineering

Tools

ITIL

Job description

Job Description

The Assistant Director of Data Center Operations supports the oversight, management, and day-to-day operations of enterprise-grade data center environments to ensure high availability, reliability, and operational excellence. This role partners closely with the Director of Data Center Operations to manage critical infrastructure, coordinate maintenance and capacity planning, enforce security and compliance standards, and support incident response and disaster recovery efforts. The Assistant Director plays a key leadership role in driving operational efficiencies, supporting cross-functional teams, and ensuring data center services meet mission-critical and organizational requirements.

Responsibilities

• Support the management and operation of data center facilities, infrastructure, and systems
• Assist in overseeing power, cooling, physical security, and environmental controls within the data center
• Ensure high availability, reliability, and performance of mission-critical infrastructure
• Coordinate maintenance, upgrades, and capacity planning activities
• Support disaster recovery, business continuity, and incident response planning
• Partner with IT, network, security, and cloud teams to support enterprise operations
• Monitor operational metrics, service levels, and infrastructure performance
• Support vendor management, contract coordination, and service provider oversight
• Assist in documenting policies, procedures, and operational standards
• Ensure compliance with security, safety, and regulatory requirements

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field
• 7+ years of experience in data center operations, IT infrastructure, or facilities management
• Strong understanding of data center environments, including power, cooling, networking, and security
• Experience supporting mission-critical or high-availability systems
• Familiarity with IT service management frameworks (ITIL or similar)
• Experience in government contracting, defense, or regulated environments
• Experience supporting cloud-integrated or hybrid data center environments
• Familiarity with incident management, change management, and operational best practices
• Strong leadership, communication, and organizational skills

Location

This position is located onsite in Detroit, MI

About the Organization

Eccalon provides global solutions to the most challenging technological issues of the 21st-century, and our evolving portfolio spans five major markets: Machine Learning, Cybersecurity, Aerospace & Defense, Material Sciences, Advance Manufacturing, Sports Science, Biotechnology, and Health & Life Sciences.

Why Join Us?

Eccalon's Executives foster a supportive work environment allowing our teams to thrive, and have a fierce dedication to innovation, security, and people. Our culture is built on inclusion, teamwork, trust, and we are committed to offering career advancement opportunities to all employees. Encouraging a healthy and balanced life, we offer an extensive benefits package to support the wellness of our employees and their families. You will be joining a team of innovators, working with cutting edge technologies, supporting mission critical projects, and making an impact.

EOE Statement

Eccalon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. EEO is the law.