Assistant Director of Data Center Operations

Eccalon LLC; Detroit (MI); On-site; USD 110,000 - 160,000; Full time

Job summary

Eccalon LLC is seeking an Assistant Director of Data Center Operations in Detroit to lead day-to-day operations, ensure high availability, and drive capacity planning across enterprise data centers. You will partner with IT, network, security, and cloud teams to optimize infrastructure performance and reliability.

The role emphasizes leadership, collaboration, and compliance with security and regulatory requirements, with a focus on incident response and disaster recovery readiness.

Qualifications

• Bachelor’s degree in IT, CS, engineering, or related field.
• 7+ years in data center operations or related IT infrastructure.
• Strong knowledge of power, cooling, networking, and security.
• Experience with ITSM frameworks (ITIL).
• Experience in government contracting or regulated environments.
• Experience supporting cloud-integrated or hybrid data center environments.
• Proven leadership and communication skills.
• Familiarity with incident and change management.

Responsibilities

• Support management and operation of data center facilities, infrastructure, and systems.
• Oversee power, cooling, physical security, and environmental controls.
• Ensure high availability and performance of mission-critical infrastructure.
• Coordinate maintenance, upgrades, and capacity planning.
• Support disaster recovery, business continuity, and incident response planning.
• Collaborate with IT, network, security, and cloud teams.
• Monitor metrics, service levels, and infrastructure performance.
• Assist vendor management and service provider oversight.
• Document policies, procedures, and operational standards.
• Ensure compliance with security, safety, and regulatory requirements.

Skills

Data center operations

IT infrastructure

Leadership

Communication

Organizational skills

Incident management

Change management

Vendor management

Security awareness

Project coordination

Education

Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field

7+ years data center operations experience

Tools

ITIL/ITSM frameworks

Data center infrastructure monitoring

Job description

Assistant Director of Data Center Operations

EOE Statement Eccalon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

EEO is the law.

Category Computer and Information Systems Managers

Description

This position is located onsite in Detroit, MI

Job Description

The Assistant Director of Data Center Operations supports the oversight, management, and day-to-day operations of enterprise-grade data center environments to ensure high availability, reliability, and operational excellence. This role partners closely with the Director of Data Center Operations to manage critical infrastructure, coordinate maintenance and capacity planning, enforce security and compliance standards, and support incident response and disaster recovery efforts. The Assistant Director plays a key leadership role in driving operational efficiencies, supporting cross-functional teams, and ensuring data center services meet mission-critical and organizational requirements.

Responsibilities

• Support the management and operation of data center facilities, infrastructure, and systems
• Assist in overseeing power, cooling, physical security, and environmental controls within the data center
• Ensure high availability, reliability, and performance of mission-critical infrastructure
• Coordinate maintenance, upgrades, and capacity planning activitiesSupport disaster recovery, business continuity, and incident response planning
• Partner with IT, network, security, and cloud teams to support enterprise operations
• Monitor operational metrics, service levels, and infrastructure performance
• Support vendor management, contract coordination, and service provider oversight
• Assist in documenting policies, procedures, and operational standards
• Ensure compliance with security, safety, and regulatory requirements

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field
• 7+ years of experience in data center operations, IT infrastructure, or facilities management
• Strong understanding of data center environments, including power, cooling, networking, and security
• Experience supporting mission-critical or high-availability systems
• Familiarity with IT service management frameworks (ITIL or similar)
• Experience in government contracting, defense, or regulated environments
• Experience supporting cloud-integrated or hybrid data center environments
• Familiarity with incident management, change management, and operational best practices
• Strong leadership, communication, and organizational skills

Full-Time/Part-Time Full-Time

Exempt/Non-Exempt Exempt

Eccalon provides global solutions to the most challenging technological issues of the 21st-century, and our evolving portfolio spans five major markets: Machine Learning, Cybersecurity, Aerospace & Defense, Material Sciences, Advance Manufacturing, Sports Science, Biotechnology, and Health & Life Sciences.

Why Join Us?

Eccalon's Executives foster a supportive work environment allowing our teams to thrive, and have a fierce dedication to innovation, security, and people. Our culture is built on inclusion, teamwork, trust, and we are committed to offering career advancement opportunities to all employees. Encouraging a healthy and balanced life, we offer an extensive benefits package to support the wellness of our employees and their families. You will be joining a team of innovators, working with cutting edge technologies, supporting mission critical projects, and making an impact.

This position is currently accepting applications.

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