Assistant Director of Case Management

Archdiocese of St. Louis; St. Louis (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Good Shepherd Children & Family Services, part of Catholic Charities of St. Louis, is seeking an Assistant Director of Case Management Services in the St. Louis area.

This role supervises Foster Care Supervisors across St. Francois and Jefferson counties and ensures services meet accreditation, licensing, and contract standards under the direction of the Director of Case Management. The position advances a program culture focused on child safety, permanency, and family connection, collaborating

Qualifications

• Master’s Degree in Social Work or related field preferred; extensive child welfare experience considered.
• Minimum of 3 years in child welfare, including at least 1 year supervising staff.

Responsibilities

• Oversee contract compliance, licensing standards, and program expectations.
• Provide direct supervision, training, performance evaluations, and succession planning.
• Oversee case intake, distribution, caseloads, and level-of-care decisions.
• Partner with leadership to improve safety, permanency, and stability outcomes; maintain records.
• Represent the agency in community and court relations; collaborate with partners.

Skills

Leadership

Collaboration

Communication

Time management

Education

Master’s Degree in Social Work

Tools

Excel

Microsoft Teams

Data analysis

Electronic databases

Job description

St Louis, MO, US, 63130-1943

Good Shepherd Children & Family Services provides the highest quality foster care and treatment foster care, adoption, expectant parent counseling, maternity shelter, pregnancy services and advocacy. In response to the call of Jesus Christ, the Good Shepherd, to help those in need, we connect children with families and keep families connected.

Position Summary

Catholic Charities of St. Louis, Good Shepherd Children and Family Services, is seeking an Assistant Director of Case Management Services. Under the direction of the Director of Case Management, responsible for direct supervision of Foster Care Supervisors managing foster care teams in St. Francois and Jefferson County. This is a full-time position responsible for assisting and supporting the Director of Case Management in leadership and direction of the case management program. This position will assist the Director in assuring that services are provided in compliance with accreditation, state licensing and contractual standards and are in accordance with the teachings of the Catholic Church. This position works in collaboration with the FC Management team towards building and maintaining a program culture dedicated to the fulfillment of our agency mission of connecting children with families and keeping families connected.

Overview & Responsibilities

Program Oversight

• Contract & Compliance: Oversee FCCM contract compliance, agency policies, licensing standards, and CD expectations (including case closings and HB1414 measurements).
• Supervision & Team Leadership: Provide direct supervision, training, performance evaluations, hiring/termination input, and backup for case management supervisors and staff.
• Case Management & Intake: Oversee case intake, distribution, and caseload standards across identified counties; coordinate level-of-care decisions.
• Strategy & Reporting: Partner with leadership to drive outcomes for child safety, permanency, and stability; maintain required records, reports, and quality improvement responses.
• Community & Agency Relations: Represent the agency externally (St. Louis Partners, community committees, courts) and foster collaborative relationships with administrative staff and community partners.

General Responsibilities

• Documentation & Records: Ensure meticulous case record maintenance meeting agency, Children Division, licensing, and accreditation standards.
• Collaboration & Communication: Coordinate with community professionals, courts, and state agencies; respond promptly to all communications.
• Professional Development: Attend mandatory team meetings, contractor sessions, and trainings to maintain required competencies.
• Compliance & Standards: Adhere strictly to HIPAA, confidentiality, and security regulations.
• Qualifications: Maintain a valid driver’s license, reliable transportation, and auto insurance; perform other duties as assigned.

Preferred Qualifications

Minimum Qualifications

• Education & Experience: Master’s Degree in Social Work or a related field preferred (extensive, relevant child welfare experience may be considered in special circumstances).
• Work Experience: Minimum of 3 years working in child welfare or a related setting, including at least 1 year of supervisory experience.

Knowledge, Skills & Competencies

• Technical & Software: Proficient in Excel, Microsoft Teams, data analysis, and navigating various electronic databases.
• Leadership & Collaboration: Proven leadership skills with the ability to lead, organize, plan, and work cooperatively with all staff levels, state agencies, and community partners.
• Problem Solving & Communication: Strong problem-solving, decision-making, and verbal/written communication skills, backed by a genuine concern for the client population.
• Personal Attributes: Highly adaptable, flexible, organized, and skilled in time management.

Requirements

• Must be at least 21 years of age, possess a valid driver’s license, and have reliable access to an insured automobile for required travel throughout the service area.

Good Shepherd Children & Family Services does not discriminate on the basis of handicapped status in the admission or access to, or treatment or employment in, its federally assisted programs and activities. Good Shepherd Children & Family Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or disability.

Pre-Employment Screening

All candidates receiving an employment offer must submit a pre-employment screening. The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, an employment and education or licensure/certification verification. Various positions will require physical examination, Tuberculosis screening and Hepatitis A. All offers are contingent upon successful completion of required screening.

Our Mission

To bring the healing, help, and hope of Jesus Christ to those in need with a compassionate, caring presence.

Connecting children with families and keeping families connected by providing pregnancy and parenting support, foster care programs, and adoption services.

Benefits

"Teach a youth about the way he should go; even when he is old he will not depart from it."

Proverbs 22:6