Assistant Director of Advancement Services and Stewardship

Loras College; Dubuque (IA); On-site; USD 60,000 - 80,000; Full time

Job summary

Loras College is seeking an Assistant Director of Advancement Services and Stewardship to ensure donor data integrity, gift processing, and meaningful donor stewardship. The role collaborates with the Advancement team to support fundraising priorities and scholarship administration.

The position emphasizes accurate advancement operations, donor recognition, and strong service to donors, alumni, and campus partners, while maintaining confidentiality and data quality.

Qualifications

• Bachelor's degree preferred or equivalent combination of education and experience.
• Experience with Raiser's Edge NXT or relational database systems preferred but not required.
• Strong analytical and organizational skills with attention to detail and initiative.

Responsibilities

• Maintain CRM data integrity and donor records across constituencies.
• Process gifts through multiple channels and manage donor acknowledgments.
• Reconcile gift transactions with the Business Office and support data integrations.
• Develop and implement stewardship strategies and donor communications for recognition and impact reports.

Skills

Analytical skills

Organizational skills

Communication skills

Accountability

Relationship Building

Education

Bachelor's degree preferred

Tools

Raiser's Edge NXT

Microsoft Office

Excel

PowerPoint

Job description

Position Summary:

The Assistant Director of Advancement Services and Stewardship supports the mission of Institutional Advancement by ensuring the integrity of donor data, gift processing, stewardship, and scholarship administration. Working collaboratively with the Advancement team, this position enhances the donor experience through accurate advancement operations, meaningful donor recognition, and comprehensive scholarship stewardship while supporting the College's fundraising and engagement priorities.

Reasonable Accommodations Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions:

• Supports the mission of Loras College by carrying out all responsibilities in a manner consistent with the College's Catholic identity, mission, and the teachings of the Catholic Church.

Advancement Services:

• Maintains the integrity of the College's constituent relationship management (CRM) system by processing gifts, managing constituent records, and ensuring the accuracy of donor and biographical data.
• Manages processing of charitable contributions through multiple giving channels, including online giving, electronic funds transfers, payroll deduction, matching gifts, and other forms of charitable giving, while ensuring timely gift receipting and donor acknowledgements.
• Serves as a primary liaison with the Business Office and other campus partners to reconcile gift transactions, support data integrations, and ensure accurate financial and constituent records.
• Supports fundraising operations through reporting, data analysis, system maintenance, and continuous improvement of advancement services processes.

Stewardship:

• Coordinates the administration and stewardship of endowed and annual scholarships, including recipient communications, thank-you letters, donor reports, and scholarship impact materials.
• Collaborates with Office of Financial Planning and other internal partners to ensure accurate scholarship reporting and meaningful stewardship of scholarship donors.
• Develops and implements stewardship strategies that recognize donor generosity and strengthen long‑term philanthropic relationships.
• Partners with development officers to coordinate donor acknowledgements, stewardship communications, recognition initiatives, and donor impact reporting.
• Maintains records for endowed funds, named funds, giving societies, named spaces, and other donor recognition opportunities.

Collaboration & General Responsibilities:

• Provides exceptional customer service to donors, alumni, students, faculty, staff, and campus partners while serving as a positive ambassador for Loras College.
• Supports continuous improvement of advancement operations by identifying opportunities to enhance processes, stewardship practices, and data integrity.
• Performs other duties as assigned.

POSITION QUALIFICATIONS

Competency Statement(s)

Accountability - Ability to accept responsibility and account for his/her actions.

• Adaptability - Ability to adapt to change in the workplace.
• Autonomy - Ability to work independently with minimal supervision.
• Business Acumen - Ability to grasp and understand the larger issues surrounding the College as a business entity.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Constituent Focus - Ability to understand the viewpoint and objectives of internal and external College constituents.
• Decision Making - Ability to make critical decisions while following College procedures.
• Diversity Oriented - Ability to recognize the value of a diverse workforce to the College.
• Ethical Decision Making - Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Honesty/Integrity - Ability to be truthful and be seen as credible in the workplace.
• Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
• Management Skills - Ability to organize and direct oneself and effectively supervise others.

Relationship Building - Ability to effectively build relationships and maintain rapport with internal and external constituents.

Education:

Bachelor's degree in a relevant field is preferred. Equivalent combinations of education and related professional experience will be considered.

Experience:

Prior experience with Raiser's Edge NXT or relational database systems is preferred but not required. The ideal candidate demonstrates strong analytical and organizational skills, exceptional attention to detail, curiosity, initiative, and the ability to quickly learn new systems and processes in a collaborative environment.

SKILLS & ABILITIES Other Requirements:

Knowledgeable of Microsoft Office Suite including Word, Excel and PowerPoint. Raiser's Edge NXT other Database familiarity desired. Good math and English skills. Well organized and detail oriented. Proficient keyboarding ability. Able to use standard data entry/office equipment. Ability to keep confidential all donor records. Ability to organize and prioritize work and meet multiple deadlines. Ability to follow oral and written instruction in detail with accuracy and efficiency.

The College has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate.