Assistant Director- Learning Center

Sylvan Learning; Fair Lawn (NJ); On-site; USD 65,000 - 85,000; Full time

Job summary

Sylvan Learning Center is seeking an Assistant Director in New Jersey to drive growth and ensure exceptional service for Sylvan families. You will hire and coach the center team, educate staff about tutoring services, and lead efforts to generate new revenue through high-quality programs and strong metrics.

You will build relationships with families at events, via phone, and during in-center consultations, aligning services with family needs and center goals.

Qualifications

• Customer service mindset focused on Sylvan families.
• Interest in lead generation and relationship management.
• Ability to identify and pursue new opportunities for growth lines.

Responsibilities

• Hire, coach, and develop center team.
• Educate staff about Sylvan tutoring services.
• Generate new leads and build relationships with families and the community.
• Connect with families via phone, events, or in-center consultations.
• Drive new revenue by delivering high-quality programs and tracking metrics.

Skills

Customer service

Lead generation

Acquisitions

Relationship management

Job description

Job Summary

Being an Assistant Director at a Sylvan Learning Center means you’re the catalyst for families to discover that Sylvan is the only option when it comes to supplemental education.

Key Qualifications

• Passionate about delivering the highest level of customer service to Sylvan families.
• Interested in lead generation, acquisitions, and relationship management.

Description

As a leader in the center, you hire, coach, and develop the team as well as educate other personnel about our unique tutoring services. You generate new leads and build relationships, connecting over the phone, community events, or through in-center consultations. As a Sylvan Learning Center team member, you discover customer needs through initial inquiries and parent consultations. You generate new revenue by ensuring high quality programs are delivered while tracking your success with various metrics.

Additional Requirements

• You have leadership ability.
• You have strong people and presentation skills and excellent written and verbal communication skills.
• You’ll need to be flexible with your schedule. Your work hours will be based on center needs.

Sylvan is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.