Director of Education - Sylvan Learning Center

Sylvan Learning - Langley, BC; Santa Clarita (CA); Vor Ort; USD 60.000 - 85.000; Vollzeit

Zusammenfassung

Sylvan Learning - Langley, BC is seeking a Director of Education to ensure high-quality delivery of Sylvan education programs by trained teachers. You will monitor student progress, meet with families, and collaborate with school teachers to apply classroom skills.

You will observe and coach staff, manage center operations when the Center Director is unavailable, and communicate regularly to maintain consistent customer experience and program quality.

Qualifikationen

• Bachelor's degree in Education or a related field; Master’s degree preferred.
• State or provincial teaching credentials (current or expired)
• Experience supervising staff and managing program delivery is desirable.
• Experience in retail and/or sales environments is a plus.

Aufgaben

• Observe and coach instructional staff to ensure proper delivery of Sylvan programs.
• Manage and deliver conference activities with parents to maintain enrollment.
• Set weekly goals with Center Director to drive sales growth.
• Hire, train, and certify teachers to Sylvan standards.
• Schedule staff to meet center needs and control labor costs.
• Coordinate with Center Director on day-to-day operations and customer accounts.
• Monitor student progress and communicate with families regularly.
• Engage with schools for partnerships and marketing opportunities.

Kenntnisse

Student engagement

Staff supervision

Customer service

Communication

Organizational skills

Sales ability

Ausbildung

Bachelor's Degree in Education

Master's degree preferred

Tools

Microsoft Word

Tablets

Jobbeschreibung

GENERAL SUMMARY

The Director of Education is responsible for delivering a high quality personal customer experience byensuring that Sylvan education programs are delivered by teachers as designed and that the ongoingeducation needs of Sylvan families are met. To ensure a personal learning experience, the Director monitors student performance, meets regularly with families, and connects with school teachers tohelp ensure the application of skills learned in the classroom. The Director also observes and coachesthe teaching staff, ensuring robust instructional experiences. When the Center Director is unavailableor not in the Center, the Director of Education serves as the point-of-contact for customers andmanages Center operations. The Director of Education also communicates with the Center Directorregularly to ensure quality and consistency of the customer experience.

ESSENTIAL JOB FUNCTIONS

• Observes and coaches instructional staff on a regular basis to ensure that teachers follow
• Sylvan’s Instructional Management guidelines and deliver instructional sessions that arebalanced and robust
• Manages and delivers all conference activities such as preparing conference materials andmeeting with parents to keep families enrolled in Sylvan
• Sets weekly goals with Center Director to drive sales growth
• Selects and hires teachers, ensuring that all new staff meet Sylvan hiring standards
• Ensures that all teachers are trained and certified to deliver Sylvan programs
• Schedules and manages teaching staff to meet Center needs and to control labor costs
• Partners with Center Director to run day-to-day operations including customer accountmanagement
• Motivates and develops staff by providing ongoing learning opportunities
• Ensures initial and ongoing progress assessments are administered according to Sylvanstandards
• Ensures that all staff who administer assessments are trained and certified
• Monitors student progress to ensure goals are achieved and ongoing family needs are met
• Establishes and maintains ongoing communication with classroom teachers to ensure Sylvanprograms meet student and family needs
• May also be required to make school visits, establish and maintain relationships with schoolsfor partnership and marketing purposes
• Checks students in and out of the Center with particular attention to student safety and well-being
• Greets and assists students, parents, and potential customers according to Sylvan standards

KNOWLEDGE REQUIRED

• Bachelor's Degree in Education or related field; Master’s degree preferred
• State or provincial teaching credentials (current or expired)
• Minimum of one or two years of teaching experience preferred; Experience in supervisor rolepreferred
• Knowledge of current educational policy
• Previous retail and/or sales experience preferred
• Familiarity with instructional technology and tablet computers
• Experience using Microsoft Word and other standard business applications used by the Center
• Knowledge of general office equipment such as copiers, printers, and office phones
• Experience using social media (Facebook, Twitter, etc.) preferred

SKILLS AND ABILITIES REQUIRED

• Proven ability to engage, motivate, and inspire students to learn
• Proven ability to supervise, coach, and develop teachers/instructional staff
• Strong customer service, interpersonal, and communication skills
• Strong analytical and problem solving skills
• Proven ability to discuss and sell Sylvan products and services to new and existing customers
• Strong organizational skills; Proven ability to manage multiple tasks and be flexible
• Self-sufficiency in ownership of work and tasks
• Proven ability to communicate effectively in writing as appropriate for the needs of theaudience
• Ability to work collaboratively; Strong team player
• Ability to work a flexible schedule, including evenings and weekends
• Ability to occasionally lift and/or move up to ten pounds

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be a complete list of all job responsibilities or skills, knowledge and abilitiesrequired.