Assistant Director, Global Solutions

Universityofnotredame; Notre Dame (IN); Hybrid; USD 81,000 - 99,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

University of Notre Dame seeks an Assistant Director, Global Solutions on its main campus in Notre Dame, Indiana. The role leads global IT initiatives, aligning technology services with academic and operational needs across locations.

You'll drive strategic technology delivery, governance, and stakeholder engagement, travel internationally as needed, and ensure security and architecture standards are met while representing the IT Director in cross-boundary discussions.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• At least five years of IT, technology consulting, business relationship management, or related experience with increasing levels of responsibility.
• Experience working across multiple teams, organizations, or geographic locations in a complex technology environment.
• Demonstrated ability to translate organizational needs into technology solutions, initiatives, or service improvements.
• Strong project or program management experience, including coordinating multiple priorities and stakeholders through successful delivery.
• Working knowledge of enterprise technology services such as infrastructure, networking, endpoint management, collaboration platforms, classroom technology, and information security.
• Ability to travel internationally as required, including possession of a valid passport and the ability to obtain necessary visas.
• Ability to work in the United States without visa sponsorship.

Responsibilities

• Strategic Alignment and Business Relationship Management: Liaise between Notre Dame Global leadership, global locations, campus stakeholders, and OIT.
• Global Technology Strategy and Delivery: Plan and deliver technology solutions addressing global needs; drive IT projects across the global portfolio.
• Operational Leadership and Governance: Lead global IT priorities, governance, vendor relations, compliance, and risk management.
• Stakeholder Engagement and Global Representation: Maintain engagement with global locations and represent Global Solutions in meetings; promote cybersecurity awareness; travel as needed.

Skills

Project management

Cross-team collaboration

Stakeholder engagement

Technology consulting

Cybersecurity awareness

Education

Bachelor's degree in Computer Science, Information Systems, Business, or a related field

Tools

ServiceNow

Tableau

Job description

At the University of Notre Dame, our mission extends across the globe through Notre Dame Global, connecting international locations, academic programs, and research initiatives with the main campus. The Office of Information Technology powers this network, ensuring secure, consistent, and innovative digital experiences for students, faculty, and staff worldwide.

We are seeking an Assistant Director, Global Solutions, to serve as a key strategic leader based on our main campus in Notre Dame, Indiana. Reporting directly to the IT Director, Global Solutions, this role acts as a vital extension of leadership, providing continuity across time zones and strengthening coordination between Notre Dame Global, campus stakeholders, and the Office of Information Technology.

This position addresses the unique challenges of supporting a distributed international network. You will translate global academic and operational needs into coordinated technology services while ensuring alignment with University standards, security protocols, and architecture expectations. Operating with significant autonomy, you will foster strong relationships, drive digital initiatives, and represent the IT Director in operational and stakeholder settings.

Responsibilities:

• Strategic Alignment and Business Relationship Management: Serve as a primary liaison between Notre Dame Global leadership, global locations, campus stakeholders, and OIT. Understand academic, research, and operational priorities to align technology strategies and act as a trusted technology consultant.
• Global Technology Strategy and Delivery: Collaborate on planning and delivering technology solutions addressing common and location-specific needs. Drive assigned IT projects across the global portfolio, ensuring successful execution from intake to post-implementation support, while applying emerging technologies like artificial intelligence and automation where appropriate.
• Operational Leadership and Governance: Provide leadership and coordination for assigned global IT operational priorities. Establish project governance, monitor vendor relationships and contracts, support compliance and risk management, and act as a point of escalation for complex cross-boundary issues.
• Stakeholder Engagement and Global Representation: Maintain regular engagement with global locations to understand emerging needs, represent Global Solutions in campus and international meetings, promote cybersecurity awareness, and travel internationally as needed to provide on-site technology leadership.

Minimum Requirements:

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field, or an equivalent combination of education and experience.
• At least five years of relevant IT, technology consulting, business relationship management, or related experience with increasing levels of responsibility.
• Experience working across multiple teams, organizations, or geographic locations in a complex technology environment.
• Demonstrated ability to translate organizational needs into technology solutions, initiatives, or service improvements.
• Strong project or program management experience, including coordinating multiple priorities and stakeholders through successful delivery.
• Working knowledge of enterprise technology services such as infrastructure, networking, endpoint management, collaboration platforms, classroom technology, and information security.
• Ability to travel internationally as required, including possession of a valid passport and the ability to obtain necessary visas.
• Ability to work in the United States without visa sponsorship.

Preferred:

• Experience in higher education or another complex, distributed, or multinational organization.
• Experience supporting international operations or geographically distributed teams. Demonstrated experience in business relationship management, strategic technology consulting, or a similar consultative IT role.
• Experience with IT service management practices and tools such as ServiceNow.
• Experience with business analysis, requirements gathering, process mapping, and workflow documentation.
• Experience with vendor, contract, budget, or managed-service oversight.
• Familiarity with data visualization and reporting tools such as Tableau or equivalent.
• Experience applying artificial intelligence or automation to improve IT operations, reporting, documentation, or service delivery.
• Working knowledge of a second language.

Deadline to Apply (subject to change): Sunday, November 29, 2026

Salary: up to 90K, commensurate with experience

Please note: this position maintains a hybrid work schedule

The University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, national or ethnic origin, sex, disability, veteran status