Assistant Director for Guest & Conference Services

Mississippi State University; Starkville (MS); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Mississippi State University in Starkville is seeking an experienced professional to oversee conference housing, summer campus, and guest housing within Housing & Residence Life (HRL). The role involves developing plans, supervising staff, and coordinating conference services and guest housing operations.

The position reports under HRL’s Administrative Services and requires collaboration with university partners to meet occupancy goals while adhering to policies and contracts.

Qualifications

• Bachelor’s degree in business, marketing, or related area.
• Master’s degree in higher education, college student development, or Business Administration.
• Supervisory experience of full-time and/or post-masters level staff.

Responsabilités

• Serve as a member of the department’s Administrative Services team.
• Develop a business plan for conference services.
• Supervise full-time/part-time staff in operation of a year-round conference housing operation, including staff training; coordinate summer conferences with building staff; manage on-call policies.
• Serve as the primary conference & guest housing contact and coordinate arrangements for housing and special requests.
• Develop and maintain relationships with campus partners associated with conference services and guest housing.

Connaissances

Strong communication

Sales & contracting

MS Office proficiency

Formation

Bachelor's degree in business/marketing or related area

Master's degree in higher education or business administration

Outils

Microsoft Office Suite

Description du poste

Position Function:

Responsible for the overall administration and operation of conference housing, summer campus, and guest housing for Housing & Residence Life (HRL).

Salary Grade:

14

Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges. For salary grade UC, these positions are "Unclassified" and salary ranges are determined by the hiring department.

Essential Duties and Responsibilities:

The following examples are intended as illustrations only of the various types of duties assigned in positions allocated to this classification. The absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position.

• Serve as a member of the department’s Administrative Services team.
• Develop a business plan for conference services.
• Supervise full-time/part-time staff in operation of a year-round conference housing operation including staff training; coordinate summer conferences with entire building staff’ coordinate on-call policies and procedures; relate information to guests.
• Serve as the primary conference & guest housing contact, assist conference customers, and coordinate individual conference arrangements for housing and special requests.
• Develop and maintain relationships with key campus partners associated with conference services and guest housing.
• Serve as under the Associate Director for Administrative Services.
• Work with HRL Facilities & Maintenance team to determine summer conference use needs for conference locations and Butler Guest Housing as needed.
• Execute conference service contracts and procedures that align with HRL, university, state, and federal laws, policies and procedures.
• Establish rates and financial goals for conferences and guest services in consolidation with HRL Business operations.
• Maintain and manage housing apartments, reservations, on and off boarding for visiting faculty.
• Determine staffing plan required to meet the conference and guest housing goals.
• Coordinate marketing materials for conference groups and individual guests.
• Prepare periodic and annual department reports including strategic plan, occupancy use, assessments, goal setting/outcomes related to the departmental, Division of Student Affairs, and the University
• Participate on departmental, division, and university committees.
• Perform other duties as assigned.

Minimum Qualifications:

Bachelor’s degree: Business, marketing, or related area

Preferred Qualifications:

• Master’s degree in higher education, college student development, or Business Administration.
• Supervisory experience of full-time and/or post-masters level staff.

Knowledge, Skills, and Abilities:

• Excellent communication and intrapersonal skills
• Knowledgeable and practices skills related to sales, contracting, resource allocation and management
• Proficient knowledge of computer applications (e.g., Microsoft suite)

Working Conditions and Physical Effort:

• Must be able to lift up to 30 lbs.
• Must be able to walk stairs

Equal Employment Opportunity Statement:

Mississippi State University is an equal opportunity institution. Discrimination is prohibited in university employment, programs or activities based on race, color, ethnicity, sex, pregnancy, religion, national origin, disability, age, sexual orientation, genetic information, status as a U.S. veteran, or any other status to the extent protected by applicable law. Questions about equal opportunity programs or compliance should be directed to the Office of Civil Rights Compliance, 231 Famous Maroon Band Street, P.O. 6044, Mississippi State, MS 39762, [phone].

What do I do if I need an accommodation?

In compliance with the ADA Amendments Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: [phone] or [e-mail].

If you have any questions regarding this policy, contact the Department of Human Resources Management at [phone] or [e-mail]. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.