Assistant Director for Child Support (HUMAN SERVICE ADMINISTRATOR II)

State of Maryland; Baltimore (MD); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking government agency dedicated to improving the lives of Maryland residents. As the Assistant Director for Child Support, you'll lead a dynamic team, ensuring compliance with laws and regulations while driving innovative solutions to enhance service delivery. This role offers the opportunity to shape the future of child support services in Allegany County, collaborating with various stakeholders to meet community needs. If you're passionate about making a difference in people's lives and possess strong leadership and administrative skills, this position is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Plans

Personal Leave

Annual Leave

Sick Leave

Parental Leave

Pension

Telework Eligibility

Holidays

Qualifications

• Eleven years of experience in administrative or technical work.
• Two years of supervisory experience in program development.
• Experience in human services program administration.

Responsibilities

• Oversee child support program administration and personnel management.
• Develop and implement budgets and policies for the program.
• Coordinate integration of child support programs with community stakeholders.

Skills

Administrative Management

Program Development

Personnel Management

Budget Management

Leadership

Education

Bachelor's Degree

Graduate Level Education

Job description

Introduction

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When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.

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We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.�


This recruitment is limited to current Allegany County Department of Social Services employees, only.


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GRADE

18

LOCATION OF POSITION

ALLENGANY DEPARTMENT OF SOCIAL SERVICES
CHILD SUPPORT DIVISION
1 FREDERICK STREET�
CUMBERLAND, MD 21502

Main Purpose of Job

This position is the Assistant Director for Child Support and is a member of the
local Agency Director’s Executive Staff. This position is responsible for the establishment of
goals, priorities, policies, budgets, procurement/contract management and performance standards
for the Child Support Division. This position is also responsible for the administration and
oversight of the Child Support Program in Allegany County and compliance with all applicable
federal and state laws and regulations.

POSITION DUTIES

Provide administration, oversight, and personnel management to�the child support program. Develop, implement and monitor budgets and�contracts pertaining to the child support program; create, assess,�implement, and re-engineer programs, policies and procedures to meet�customer needs and internal objectives; and develop and implement strategies�to meet or exceed federal, state, and local goals.
Direct, supervise, and provide leadership to staff�performing child support functions; assure quality and timely completion of performance evaluations; administer all other personnel activities for the division including recruitment, human resource development, and maximizing staffing resources to accommodate the changing needs and priorities of the child support program.
Develop comprehensive strategies and coordinate the�integration of the child support programs within the department and in partnership with other community stakeholders to support the mission of the department and DHR. Coordinate the resolution of specific legal issues in complex child support cases.
Provides consultation and guidance to Agency Director,�Administrative staff and community with regard to Child Support Programs.
Coordinate the operations of the local Child Support�Program with Cooperative Reimbursement Agencies and participate in the development, review, approval, and monitoring of annual contracts for same. Assure the integrity of child support operations through adherence to internal control requirements, maintenance of required records, completion and use of required reports, and participation in audits/reviews. Coordinate program and fiscal operations, administering an effective interface.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.
Experience:�Eleven years of experience, seven years of experience in administrative, professional or technical work, two years must have involved supervision of other employees or exercising�responsibility for program development and an additional four years of professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and�organizations.
Notes:
1. Candidates may substitute the possession of a Bachelor's�degree from an accredited college or university and seven years of experience in administrative, professional or�technical work, two years must have involved supervision of other employees or exercising responsibility for program�development, for the required experience.
2. Candidates may substitute graduate level education at the graduate level at an accredited college or university at the rate of 30 credit hours on a year-for-year basis for up to six�years of the required non-supervisory general experience.
3. Candidates may substitute U.S. Armed Forces military�service experience at a rank of Corporal/Petty Officer or�higher as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience, two years must have been in an administrative supervisory or consultative capacity.

LIMITATIONS ON SELECTION

Limited to current Allegany County Department of Social Services employees, only.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

NOT APPLICABLE.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date.�We will not consider information submitted after this date.�Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the�eligible (employment) list for at least one year.�If you are in State service and are a promotional candidate, your salary will be determined in accordance with the State of Maryland Guidelines.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.�It is important that you provide complete and accurate information on your application.�Please report all experience and education that is related to this position.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS:�


STATE OF MARYLAND BENEFITS




•\tPersonal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date).�
•\tAnnual Leave – ten (10) days of accumulated annual leave per year.
•\tSick Leave – fifteen (15) days of accumulated sick leave per year.
•\tParental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
•\tHolidays – State employees also celebrate at least twelve (12) holiday per year.
•\tPension – State employees earn credits towards a retirement pension.
•\tPositions may be eligible for telework.�

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 25 S. Charles Street, Suite 1100, Baltimore, Maryland 21201.
Or email [e-mail]: Voice 410-767-8844, toll-free: 1-800-332-6347.�
If you are having difficulty with your user account or have general questions about the online application system, please contact the Maryland Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or [e-mail].�
Do not submit unsolicited documentation.

TTY Users: call via Maryland Relay

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual applicants are encouraged to apply.�
We thank our Veterans for their service to our country and encourage them to apply.