Assistant Director, Event Operations

University of California, Los Angeles; Los Angeles (CA); On-site; USD 95,000 - 125,000; Full time

Job summary

University of California, Los Angeles seeks an Assistant Director, Event Operations to lead planning and execution of top-tier athletic events across 25 varsity programs. You will act as the primary contact for game operations, coordinating with internal and external partners, and delivering elite customer service while supervising part-time staff.

The role requires deep knowledge of NCAA/Game management policies, strong organizational skills, and the ability to manage multiple priorities in a

Qualifications

• Two years minimum in an event management role is preferred.
• Must understand NCAA rules and Conference policies for all sports.
• Demonstrated organizational and project management skills.
• Judgment and problem-solving skills for rapid, informed decisions.
• Ability to manage multiple deadlines in a changing environment.
• Knowledge of safety codes and risk management for events.
• Familiarity with arenas, stadiums, and event staffing.
• Knowledge of crowd management and safety protocols.
• Ability to issue clear directives and maintain standards.
• Experience training and evaluating staff to meet policies.
• Strong written and verbal communication skills.
• Experience with office software, databases, and AV components.

Responsibilities

• Coordinate planning and execution of intercollegiate athletic events.
• Serve as primary contact for game operations and for internal/external partners.
• Lead part-time staff and ensure excellent customer service.
• Maintain and improve event best practices and safety measures.
• Ensure compliance with NCAA, Conference, and university rules.

Skills

NCAA knowledge

Event management

Staff leadership

Project management

Communication skills

Safety procedures

Crowd management

Coordination across units

Education

Bachelor's Degree or equivalent

Master’s Degree

Tools

Office software

Database & reporting

Event AV equipment

Job description

Position Summary

Under the supervision of the Assistant Athletic Director, Event Operations, the Assistant Director, Event Operations coordinates the planning and execution of high-quality athletic events for the Department of Intercollegiate Athletics 25 nationally recognized intercollegiate varsity sport programs. This position will serve as the main point of contact for game operations and event management of all assigned athletics competitions. In fulfilling these duties, this position is responsible for effectively collaborating amongst multiple units both internal and external to the Department of Intercollegiate Athletics. Major functions of this role include: game/event planning, development, execution and review; communication with a wide range of constituents; elite customer service delivery amongst a wide range of constituents; management and leadership of part-time staff; maintenance of existing best practices and development and implementation of new best practices as necessary; maintenance and implementation of measures put in place to maintain a safe and secure environment for all constituents. Given the stature and nature of the sports involved, and in interest of protecting and enhancing the University and Department of Intercollegiate Athletics brand, this position will be held to the highest degree of excellence in terms of game/event operations, management, and presentation. Spectator and participant safety, and compliance with NCAA, Conference, MPSF, and University rules and regulations are fundamental elements of each event.

Salary & Compensation

*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

• Minimum two (2) years of working in an event management role. (Preferred)
• Working knowledge of NCAA and ability to learn and adhere to Conference game management policies and procedures for all sports; detailed knowledge of rules, customs and traditions for intercollegiate athletic competitions. (Required)
• Demonstrated organizational and project management skills to work successfully with teams and external partners to produce high-quality events (Required)
• Highly developed judgment, decision-making and problem recognition / avoidance / resolution skills, including skill in determining those issues / problems that need to be brought to management's attention. Ability to recognize and correct deficient event operations in a rapid and organized manner. (Required)
• Ability to develop work product in a consistent manner and with high regard to detail, and ability to embrace and thrive in a constantly changing environment full of interruptions; Ability to meet short-term and long-term deadlines on many concurrent assignments while achieving desired results. (Required)
• Working knowledge of safety codes, emergency procedures, and risk management as applied to athletic competitions and public assemblies. (Required)
• Detailed knowledge of arenas, stadiums, and other venues and thorough knowledge of various building systems related to athletic competitions; thorough knowledge of all staffing positions required to operate a game/event. (Required)
• Knowledge of crowd management, crowd safety protocols, security and emergency procedures related to small, medium and large-scale gatherings. (Required)
• Ability to give clear directives and use independent, rational judgment to make optimal decisions; Knowledge and skill to set and monitor work standards and protocols. (Required)
• Ability to train and evaluate staff to perform according to set policy and procedure; Skill in preparing and motivating personnel to efficiently accomplish desired performance. (Required)
• Ability to communicate at a high level in various forms including, but not limited to, written and verbally. (Required)
• Working knowledge of various computer software (office systems, data base and reports, graphics); Working knowledge of various event related audio/video components. (Required)
• Detailed knowledge of rules, customs and traditions for intercollegiate athletic competitions; Ability to learn and adhere to all University of California, University of California, Los Angeles, and Department of Intercollegiate Athletics policies and procedures. (Required)

Education, Licenses, Certifications & Personal Affiliations

• Bachelor’s Degree or equivalent work experience and training. (Required)
• Master’s Degree. (Preferred)
• Must possess, upon hire, and maintain a valid CA noncommercial Class C License in accordance with the California (CA) Department of Motor Vehicles. (Required)

Special Conditions for Employment

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
• Driving Record: The position is subject to the California DMV "Pull Notice System" and continued employment is contingent upon proof of a satisfactory driving record.
• CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse".
• Ability to work weekends, holidays and odd hours as needed. (Required)
• 10% Ability to travel to events as needed.

Schedule

• Variable
• Union/Policy Covered

CX-Clerical & Allied Services

Complete Position Description: https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=Events%20Specialist%203%20CX%20(40085397)