Assistant Director, Engineering

Great Wolf Lodge; Fitchburg (MA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Health savings account

Telehealth resources

Life insurance

401K with employer match

Paid vacation time off

Paid parental leave

Job summary

Great Wolf Lodge is seeking an Assistant Director of Engineering to oversee maintenance operations and ensure top-quality facility conditions for guests within budget. The role emphasizes hands-on technical leadership and team supervision in a hospitality setting.

Responsibilities include evaluating systems reliability, implementing preventive maintenance, and leading a technically skilled team while maintaining safety and guest satisfaction as priorities.

Qualifications

• Associate's degree or equivalent experience.
• 5+ years experience with hands-on equipment maintenance including electronics failures and tools like test clips, grabbers, SMD tweezers, probes and insertion/extraction tools.
• 3+ years experience supervising a team of technically skilled individuals.

Responsibilities

• Meets maintenance standards and contributes to strategic plans; ensures quality and guest satisfaction.
• Evaluates functionality and reliability of facility systems; identifies problems and requirements.
• Maintains preventive maintenance programs and oversees repairs, replacements, and improvements.
• Supervises team: hiring, scheduling, coaching, and disciplinary actions as needed.
• Ensures safe and healthy work environment by following standards and regulations.

Skills

Hands-on maintenance

Team leadership

Education

Associate’s degree or equivalent

Tools

Test clips

Grabbers

SMD tweezers

Probes

Insertion/extraction tools

Job description

Pay: $80000 - $85000

At Great Wolf, theAssistant Director of Engineering supervises maintenance operations and physical condition of the facility to ensure the highest quality standards of guest satisfaction within the allotted budget.

Join our Pack:

• Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
• Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives
• Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
• Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
• Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits:

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave

Essential Duties & Responsibilities

• Meets maintenance operational standards by contributing maintenance information to strategic plans and review; implementing production, productivity, quality, and customer-service standards; resolving problems
• Evaluates functionality and reliability of facility systems and associated equipment by conferring with operating departments; identifying problems and requirements
• Maintains function and reliability of facility systems and associated equipment by implementing a preventive maintenance program; operating and testing systems and equipment; restoring, repairing, rebuilding, or replacing faulty or inoperative components and parts
• Improves function and reliability of facility systems and associated equipment by studying performance results; identifying, recommending, and implementing changes, expansions, and additions
• Perform supervisory responsibilities by selecting, training, scheduling, coaching and counseling with disciplinary measures, as necessary
• Evaluate performance of the team and recommending compensation actions
• Maintains safe and healthy work environment by following standards and procedures; complying with legal codes and regulations
• Updates job knowledge by participating in educational opportunities, staying up to date with the industry
• Accomplishes maintenance and organization mission by completing related results as needed

Basic Qualifications & Skills

• Associate's degree or equivalent experience
• 5+ years experience with hands‑on equipment maintenance; must include experience with solving electronics failures, using such tools as test clips for device packages along with grabbers, SMD tweezers, probes, and insertion/extraction tools
• 3+ years experience with supervising work for a team of technically skilled individuals

Desired Qualifications & Traits

• Plumbing License, Certified Pool & Spa (CPO) License, Aquatic Facility Operator (AFO) Certified
• Previous experience in leadership role in resort/waterpark setting
• Able to develop, implement, and monitor programs that adhere to all appropriate regulations, including: Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communications
• Excellent people management skills including resolving conflict, coaching and developing others, promoting teamwork, and performance management

Physical Requirements

• Able to lift up to 15 lbs
• Able to bend, stretch, and twist
• Able to sit or stand for long periods of time
• Able to climb multiple flights of stairs on daily basis and walk frequently

Estimated Salary Range:

$80000 - $85000 annual base salary

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.