Assistant Director, Disability Support Services

Wake Technical Community College; Raleigh (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Wake Technical Community College seeks a Manager for Disability Support Services to serve as the primary DSS contact for students, parents, faculty and staff. The role leads the DSS team and coordinates documentation, accommodations, and advocacy efforts across campus.

Requirements include a Master’s degree in a related field and at least two years of experience with students with disabilities, plus supervisory skills and knowledge of disability laws in higher education.

Qualifications

• Master’s degree in disabilities or related field required.
• Minimum two years’ experience working with high school and/or college students with disabilities.
• Supervisory experience required.
• Knowledge of disability laws applicable to higher education.
• Strong leadership, written and verbal communication skills.

Responsibilities

• Serve as the primary contact for DSS for students, parents, faculty and staff.
• Provide direct supervision for DSS staff and coordinators.
• Review incoming student documentation for completeness and communicate required documentation to students/parents.
• Lead DSS orientation workshops and educate stakeholders on disability issues.
• Advocate for student needs and promote self-advocacy skills among students.

Skills

Leadership

Supervisory experience

Advocacy

Disability law knowledge

Microsoft Office

Education

Master’s degree in Disabilities, Special Education, Psychology, Rehabilitation, Counseling, Assistive Technology, or related field

Tools

Microsoft Office

Job description

Pay Grade: Manager 6

This position serves as the primary contact for Disability Support Services (DSS) for students, parents, faculty and staff.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

• Assists the director with the development and implementation of institutional effectiveness goals
• Provides direct supervision for Learning Disability Specialists, DSS Coordinators, and DSS support personnel
• Serves as first point of contact for inquiries from students, parents, faculty and staff
• Reviews incoming student documentation for completeness based on departmental guidelines by disability and communicates with students and/or parents concerning any additional disability documentation required for students to receive DSS services
• Acts as an advocate for student needs with faculty and staff when necessary; promotes positive student self-advocacy skills
• Assigns incoming students to DSS Coordinators based on disability documentation
• Keeps abreast of state-of-the-art technology, techniques, laws, services, and philosophy relevant to disability areas
• Leads DSS orientation workshops
• Serves as a resource for students, faculty, and staff, and serves on various college committees
• Performs the duties of a DSS Coordinator when needed
• Schedules study session appointments and ensures enforcement of appointment policy
• Assists students in requesting and arranging instructional, technical, facility, and staff assigned accommodations
• Develops and implements workshops that will educate students, faculty, and staff regarding disability issues

Knowledge, Skills & Abilities:

• Demonstrated knowledge of disability laws as they pertain to higher education and students with disabilities including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act
• Knowledge of various disability types and be aware of the manifestations of the disability and the accommodations that would be reasonable and appropriate
• Effective leadership, supervisory, and administrative skills
• Demonstrates excellent oral, written, and interpersonal skills
• Must possess effective advocacy skills
• Proficient in Microsoft Office products
• Must work harmoniously with staff, faculty, and general public
• Ability to read and interpret student disability documentation, including psychoeducational and neuropsychological evaluations

Requirement:

• Master’s degree in Disabilities, Special Education, Psychology, Rehabilitation, Counseling, Assistive Technology, or a related field
• Requires a minimum of two years experience working with high school and/or college students with disabilities
• Supervisory experience
• Working knowledge of various disabilities and the impact the disability will have on the students’ academic performance.
• Experience interpreting medical documentation required for the determination of accommodations

Preferences:

• Two years supervisory experience
• Experience working with students with disabilities in a post-secondary academic environment

Essential Personnel:

TBD