Assistant Director - Data/VoIP Infrastructure

Healthcare IT Leaders; New York (NY); Hybrid; USD 90,000 - 110,000; Full time

Job summary

A national leader in healthcare IT solutions is seeking an Assistant Director for Data/VoIP in New York. This role involves optimizing hospital network systems and overseeing daily support for technologies. Candidates must have expertise in Cisco technologies, experience with PBX systems, and strong project management abilities. A Master's or Bachelor's degree in relevant fields is required, along with several years of professional experience. The position supports hybrid work arrangements.

Qualifications

• Hands-on experience in implementation and administration of data/VoIP networks.
• Expertise in Cisco technologies and complex troubleshooting.
• Minimum of 3 years experience in related managerial roles.

Responsibilities

• Provide support and optimization for hospital network systems.
• Oversee daily support for RightFax and other technologies.
• Manage major projects impacting multiple facilities.

Skills

Expert experience in data/VoIP networks

Cisco technologies expertise

Experience with PBX systems

Ability to lead network project implementations

Experience managing telecommunications budgets

Education

Master's Degree in relevant fields

Bachelor's Degree with experience

Job description

Assistant Director - Data/VoIP - Network Infrastructure

• Duration: 3 months contract + extensions
• Hybrid

Description

The position provides support, optimization, administration, and technical documentation for localized hospital sites and/or enterprise network systems. The person in this position will oversee daily support for RightFax and other network technologies. The incumbent performs root‑cause analysis in finding resolution to network system failures or faults. Responsible for managing major projects that impact multiple facilities, clinics, and ensuring the availability of mission‑critical IT services.

Requirements

• Hands‑on expert experience in architecture/design, implementation & administration of data/VoIP networks, RightFax enterprise architecture, and mobile carrier/radio carrier systems
• Expertise in Cisco technologies including CUCM various versions, Cisco IP Phones, Cisco Unity Connection, CISCO VG224 Analog Gateways, and troubleshooting complex routing/switching issues
• Experience with PBX systems, telecommunications infrastructure planning, design, deployment, optimization, and managing 24/7 telecommunications services support for healthcare facilities
• Master's Degree in Healthcare, Hospital, Public, or Business Administration, Industrial/Organizational Psychology, Organizational Behavior or related field with 3 years of experience (1 year in managerial/supervisory capacity); OR Bachelor's Degree with 4 years of experience (2 years in managerial/supervisory capacity)
• Proven ability to lead network project implementations, manage major projects impacting multiple facilities, conduct root cause analysis, and lead/guide junior network staff
• Experience managing telecommunications budgets, vendor relationships, inventory management, and compliance activities while working independently with minimum supervision

Healthcare IT Leaders is a national leader in IT workforce solutions, connecting healthcare provider, payer and life sciences organizations with experienced technology talent for consulting and full‑time hiring. For more information, visit us on the web at www.healthcareitleaders.com.

Healthcare IT Leaders provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.