Assistant Director, Data & Reporting Services

CSU; Long Beach (CA); On-site; USD 7,284 - 10,611; Full time

Benefits offered by this job

Paid Time Off

Health Coverage

Retirement Plans

Educational Benefits

Employee Assistance Program (EAP)

Wellness programs

Job summary

California State University, Long Beach is seeking an Assistant Director of Data and Reporting Services to translate advancement needs into reports, dashboards, data workflows, and testing plans that support fundraising and strategic planning.

You will lead CRM reporting integration, data quality initiatives, and benchmarking using CASE Insights and other sources, enabling data‑driven decision‑making for alumni engagement and stewardship.

Qualifications

• The candidate has strong querying, reporting, and data visualization skills using modern tools.
• They demonstrate data quality management and governance best practices and can translate complex concepts into insights.
• Excellent analytical, problem‑solving, and communication abilities with collaboration skills.

Responsibilities

• Lead gathering and analyzing reporting requirements and development of custom queries and reports
• Coordinate development, integration, and automation of CRM reporting environments and related systems
• Lead benchmarking and strategic reporting using external data sources to inform fundraising performance

Skills

Power BI

FetchXML

Python

SQL

Data governance

Data quality

Analytical thinking

Communication

Collaboration

Education

Bachelor's degree in Computer Science, Data Science, Information Systems, or related technical field

Tools

Microsoft Dynamics 365

Microsoft Power Platform

Office 365

Job description

The Assistant Director of Data and Reporting Services supports the CRM, reporting, data quality, and business systems needs of University Relations and Development. The incumbent translates advancement business needs into reports, dashboards, data workflows, integration requirements, testing plans, and process improvements that support fundraising, alumni engagement, stewardship, and strategic planning. The incumbent is also responsible for advancement benchmarking, peer analysis, and strategic reporting initiatives. In addition, this position plays a central role in implementing a modern reporting environment within the CRM system to support data‑informed decision‑making.

Key Responsibilities

• Lead in the gathering and analyzing of reporting requirements and development of custom queries and reports that support division goals and responsibilities.
• Coordinate the development, integration, and automation of CRM reporting environments and related systems, including collaborating with stakeholders, vendors, and IT to implement system enhancements, integrations, and upgrades.
• Lead advancement benchmarking, peer analysis, and strategic reporting initiatives by leveraging outside data sources including CASE Insights and other comparative sources to inform fundraising performance, resource allocation, and executive decision‑making.

Department

Advancement Services

Time Base

1.0 time‑base, 40 hours per week.

Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Classification

Business Systems Analyst III

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

• Hiring Range: The hiring range for this position is $7,284 (Step 1) – $8,367 (Step 8) per month commensurate with candidate's education, experience, skills, and training.
• CSU Classification Salary Range: The CSU Classification Salary Range for this position is $7,284 (Step 1) – $10,611 (Step 20) per month.

Benefits

At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program reflects our commitment to your overall well‑being.

To be eligible for full benefits, employees must be appointed at least half‑time (.50 FTE) with an appointment lasting more than six months and one day. Benefits eligibility and offerings may vary based on appointment type, classification, and applicable collective bargaining agreement. Eligible employees may have access to a comprehensive benefits package that can include:

• Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Health Coverage: A variety of medical, dental, and vision plans.
• Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
• Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.

Candidates are encouraged to review the CSU Employee Benefits Summary for details specific to their position. Additionally, the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements base salary.

Knowledge, Skills, and Abilities

The ideal candidate possesses a strong working knowledge of querying, reporting, and data visualization tools, with proficiency in Power BI, FetchXML, Python, and SQL. They demonstrate a solid understanding of data quality management and data governance best practices, coupled with the ability to translate complex technical concepts into clear, actionable, and user‑friendly insights. Success in this role requires strong analytical, problem‑solving, and critical thinking abilities, as well as excellent communication and collaboration skills to thrive in a team‑oriented environment. The candidate is highly organized, detail‑oriented, and capable of managing multiple priorities while maintaining data accuracy and integrity. Preferred qualifications include hands‑on experience administering fundraising CRM databases, including data maintenance, application implementation, reporting, and system security, as well as experience with Microsoft Dynamics 365, the Microsoft Power Platform, and Office 365.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non‑discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

Equivalent to a bachelor's degree in Computer Science, Data Science, Information Systems, or related technical field and four years of related experience required.

Physical Summary

Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects (10 pounds or less).

Equal Employment Statement

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti‑discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact [e-mail].

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out‑of‑State Employment Policy prohibits the hiring of employees to perform CSU‑related work outside the state of California.