Assistant Director, Conduct and Care (Student Services Professional IV)

California State University, Chico; Fullerton (CA); In loco; USD 71.000 - 78.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health plans

Dental and Vision coverage

Life insurance

Retirement plan through CalPERS

Tuition waiver for employees and/or if

Descrizione del lavoro

California State University, Fullerton invites applications for the Assistant Director, Conduct and Care. This role leads residential conduct and care initiatives for 2,500+ student residents, guiding a team and coordinating support services within Housing and Residential Engagement.

The position emphasizes restorative practice, student development, and inclusive leadership in a fast-paced campus setting. Responsibilities include oversight of hearing officers, case management systems, and staff

Competenze

• Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing, and conflict resolution.
• Four years of professional student services work experience including experience advising students individually and in groups, as well as the analysis and resolution of complex student services problems.
• A Master’s degree from an accredited college or university in counseling, clinical psychology, social work, or a job-related field may be substituted for one year of professional experience.

Mansioni

• Lead residential conduct and care initiatives for a large student population.
• Oversee Hearing Officers and case management systems; coordinate training and strategic initiatives.
• Contribute to crisis response, cross-campus collaboration, and staff development.

Conoscenze

Advising students

Counseling techniques

Conflict resolution

Interviews

Formazione

Bachelor’s degree or equivalent

Master’s degree substitution for experience

Doctoral degree substitution for experience

Strumenti

Maxient

Descrizione del lavoro

Assistant Director, Conduct and Care (Student Services Professional IV)

Job no: 563348
Work type: Staff
Location: Fullerton
Categories: Unit 4 - APC - Academic Professionals of California, Administrative, Probationary, Full Time

Job Title

Assistant Director, Conduct and Care

Classification

Student Services Professional IV

Auto Req. ID

563348

Salary Range

(Hiring range depending on qualifications, not anticipated to exceed $6,320 - $6,994 per month)

Work Schedule

Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening and/or weekend hours.

Why CSUF

California State University, Fullerton (Cal State Fullerton) is a leading public university committed to student success, academic excellence, and inclusive excellence. The university fosters a collaborative environment that supports teaching, research, and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education. Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement, career success, and economic mobility.

Department

Housing and Residential Engagement within the Division of Student Affairs at Cal State Fullerton provides a safe, inclusive living environment for students that supports learning, personal growth, and community, empowering Titans to succeed both inside and outside the classroom. You will have the opportunity to develop leadership skills, attend educational, cultural, and social programs, and interact more closely with faculty and university staff members. Cal State Fullerton currently provides residence hall and apartment style living for approximately 2,000 students that is safe, clean, and very convenient. We seek an exceptional individual to join our Housing-Residence Life team as the Assistant Director, Conduct and Care (Student Services Professional IV). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Duties and Responsibilities

The Assistant Director for Residential Conduct and Care plays a vital role in fostering a safe, inclusive, and educational residential community for over 2,500 student residents. Reporting to the Associate Director of Residential Engagement, this position provides leadership and oversight for the residential conduct process, care coordination efforts, and academic support initiatives within the department. The Assistant Director leads proactive support and intervention efforts for student residents in distress and those whose behavior may cause concern. Grounded in restorative practices, student development theory, and motivational interviewing, this role emphasizes a compassionate, student-centered approach to conduct and care.

The Assistant Director has direct oversight of Residential Engagement Hearing Officers (Community Coordinators), manages conduct and care-related case management systems, and leads departmental training and strategic initiatives in these areas. This role also ensures that Community Coordinators are actively supporting the academic success of student leaders and residents, offering guidance and accountability to ensure these efforts are intentional, inclusive, and effective. In addition to conduct and care, the Assistant Director plays a critical role in department-wide training, assessment, and planning. They contribute broadly to crisis response and cross-campus collaborations and serve as a member of the Housing and Residential Engagement leadership team. This is not a live-on or live-in position. Other duties as assigned.

Inclusive Leadership Statement

Inclusive Leadership Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable:

• What doesinclusive leadership mean to you.
• A description of your experiences working with individuals with a different perspective.
• A description of how issues of inclusivityhave impacted you personally or professionally.

Essential Qualifications

Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing, and conflict resolution. Four years of professional student services work experience including experience advising students individually and in groups, as well as the analysis and resolution of complex student services problems. A master’s degree from an accredited college or university in counseling, clinical psychology, social work, or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for two years of professional experience.

Thorough knowledge of the policies, procedures, and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices, and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems, and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications

Master’s degree from an accredited college or university in Higher Education, Student Affairs, College Counseling, Counseling, Social Work, Educational Leadership, Student Development, or a closely related field. Three (3) or more years of professional experience in residential education, residential engagement, housing and residence life, student conduct, or student care and support. Previous live-in professional experience within university housing. Experience serving as a student conduct hearing officer and managing complex or high-level student conduct cases. Experience coordinating student care, behavioral intervention, case management, and campus referral processes. Experience supervising and developing professional staff responsible for student conduct, care coordination, crisis response, or residential education. Experience using Maxient or a comparable student conduct and case management system. Experience applying restorative practices, motivational interviewing, trauma-informed approaches, and student development theory within conduct and care processes. Experience participating in an on-call rotation and responding to critical incidents involving student safety, wellness, and behavioral concerns. Experience developing educational sanctions, preventative programming, protocols, procedures, and staff training related to student conduct and care. Experience with program assessment, data analysis, strategic planning, and institutional reporting related to student conduct, care, and wellness.

Support move-in and move-out events in the weekends and after hours, including campus enrollment events and emergency response/crisis response as needed.

Benefits at a Glance

• An array of health plans that include prescription drug coverage
• Dental and Vision coverage
• Income protection benefits including life insurance and disability
• Retirement plan through CalPERS
• Tuition waiver for employees and dependents if eligible

California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.

The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required.

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.

California State University, Fullerton is not currently sponsoring anynewH-1B petitions for staff, management, or faculty positions.