Assistant Director (CO)

NYC Health + Hospitals; New York (NY); Hybrid; USD 95,000 - 125,000; Full time

Job summary

NYC Health + Hospitals seeks a strategic administrator to partner with departmental leadership in developing, executing and managing a wide range of essential services. You will contribute to operational improvements and compliance.

This role entails research, data analysis and cross‑functional collaboration to deliver practical solutions that support NYC Health + Hospitals’ mission and patient care across the system.

Qualifications

• Master’s or higher in Healthcare, Public/Business Administration or related field.
• 3+ years in administrative management roles, supervising staff preferred.
• Experience developing, executing, and monitoring programs or services.

Responsibilities

• Partner with leadership to develop, implement and monitor programs and services.
• Assist in budgeting, policy interpretation and compliance monitoring.
• Plan, conduct and analyze research to inform leadership decisions.
• Lead or support cross-functional projects and initiatives.
• Ensure effective communication and collaboration across units.

Skills

Analytical thinking

Leadership

Time management

Verbal and written communication

Education

Master’s Degree in Healthcare Administration or related

Bachelor’s Degree in relevant field

Tools

MS Office

Google Workspace

Job description

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Purpose of Position

Under direction, serves as a consultant and resource to departmental leadership in the development, execution and management of a wide variety of essential unit/departmental services and related administrative functions. Participates in the development of new programs, systems and/or procedures and monitors their functioning and effectiveness. Contributes to continuous operational improvements and compliance activities.

Examples Of Typical Tasks

• Provides a wide-range of advisory and technical services to departmental leadership in support of critical unit/departmental services.
• Assists in the administrative management of specified functions and initiatives, including the interpretation of relevant policies and procedures.
• Contributes to the development of new programs, systems and/or procedures and monitors the function and effectiveness following implementation.
• Plans, develops and conducts diverse research studies and analyzes data to develop recommendations for leadership.
• Conducts special projects based on operational needs. Develops short- and long-range plans to meet project requirements and establish implementation criteria.
• Monitors budgets and expenses of designated unit/department and/or projects.
• Conducts analysis of internal policies, procedures and systems in comparison to governing regulatory requirements; highlights potential risks to assist leadership in ensuring System-wide compliance.
• Collaborates with departmental leadership and interdisciplinary teams to recommend practical tools, processes and practices that support the development of effective solutions to operational issues.
• Represents unit/departmental leadership on various internal and external task committees, work groups, forums or related events.
• May coordinate, plan, direct, evaluate and monitor the work of staff in support of assigned responsibilities or special projects.
• Performs other related duties, as directed.

Minimum Qualifications

• A Master’s Degree from an accredited college or university in Healthcare, Hospital, Public or Business Administration, Industrial/Organizational Psychology, Organizational Behavior or a related discipline; and three (3) years of full-time experience planning, developing and monitoring programs, systems and/or procedures in support of administrative management initiatives, one (1) year of which must have been in a responsible managerial or supervisory capacity; or
• A Bachelor’s Degree from an accredited college or university in a discipline listed in 1 above or in a related discipline; and four (4) years of full-time experience, as described in 1 above, two (2) years of which must have been in a responsible managerial or supervisory capacity; or
• A satisfactory equivalent combination of education, training and/or experience.

Department Preferences

Certification(S)/NYS Licenses

Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month to month basis toward the required work experience for a total of one year.

Years Of Experience

• 3+ years’ experience with Healthcare applications.

Knowledge, Skills, Abilities And Other Requirements

• Implementation of systems, major system upgrade or application required
• Proven expertise in MS-Office suite and/or Google (Word, Excel, PowerPoint, Visio, Google Docs, Google Sheets, etc.)
• Excellent organizational skills
• Excellent time management sills
• Excellent analytical/problem-solving skills
• Excellent communication skills (verbal and written)
• Strong attention to detail
• Strong leadership skills

This role is approximately 80% remote and up to 20% on-site. The selected candidate must be able to come into the office to perform required work within 48 hours. This may be subject to change.

Note: Candidates selected for a position are required to come to NYC as part of their onboarding.