Assistant Director, Child Support Services — Strategy & Ops

San Francisco Planning; San Francisco, Northern (CA, KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

San Francisco Department of Child Support Services is seeking an Assistant Director who will serve as the department’s second-in-command, leading cross-unit integration, strategic initiatives, and modernization efforts. The role focuses on accountability, workforce development, and alignment with state and federal mandates to ensure equitable service delivery.

The successful candidate will oversee three divisions—Administration, Operations (Case Management), and Operations (Client

Qualifications

• Bachelor’s degree in public or business administration, social sciences, or a related field.

Responsibilities

• Lead cross-unit integration and organizational modernization.
• Oversee administration, operations, and legal functions with three divisions.
• Drive accountability, strategic initiatives, and workforce improvements.

Education

Bachelor’s degree

Job description

San Francisco Department of Child Support Services is seeking an Assistant Director who will serve as the department’s second-in-command, leading cross-unit integration, strategic initiatives, and modernization efforts. The role focuses on accountability, workforce development, and alignment with state and federal mandates to ensure equitable service delivery.

The successful candidate will oversee three divisions—Administration, Operations (Case Management), and Operations (Client