Assistant Director, Child Support Administration

State of Maryland; Maryland; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Annual leave

Sick leave

Parental leave

Pension

Job summary

State of Maryland is seeking a seasoned leader to oversee the Child Support Administration within the Department of Human Services. The role directs program operations, compliance with laws, and performance metrics across the unit, supervising professionals and staff to ensure efficient service delivery.

The incumbent collaborates with executive leadership to develop policy, budgets, and contracts, while maintaining rigorous data analysis and customer-focused service

Qualifications

• Bachelor’s degree from an accredited college or university.
• Eight years of experience in administrative, professional or technical work, three years must involve supervision of other employees or program development.

Responsibilities

• Directs the activities of the Child Support program by interpreting and adhering to federal, state and local laws and policies.
• Create, assess, revise and implement local programs, policy and procedures to meet customer needs and internal objectives.
• Actively participate in all activities, committees, meetings etc. to enhance Department programs and policies and benefit citizens.
• Serve as the expert on Child Support matters when interacting with public officials and community agencies.
• Represent the Department to other agencies to build relationships with community partners and stakeholders.
• Develop, monitor and review Cooperative Reimbursement Agreements, MOUs and annual contracts related to Child Support operations.
• Direct, supervise, and evaluate staff to ensure policy adherence and performance improvement.
• Assure integrity of operations through internal controls, records, reports and audits as needed.
• Develop, implements and monitors budgets and contracts for the Child Support program.
• Act as a key member of the agency’s executive team in addressing administrative issues.

Skills

Leadership

Program management

Policy interpretation

Data analysis

Supervision

Education

Bachelor's degree

Tools

Child Support Management System

Job description

State of Maryland is seeking a seasoned leader to oversee the Child Support Administration within the Department of Human Services. The role directs program operations, compliance with laws, and performance metrics across the unit, supervising professionals and staff to ensure efficient service delivery.

The incumbent collaborates with executive leadership to develop policy, budgets, and contracts, while maintaining rigorous data analysis and customer-focused service