Assistant Director, Career Services Medical School

Tufts University; Massachusetts; On-site; USD 61,000 - 92,000; Full time

Job summary

Tufts University’s School of Medicine Graduate Programs Career Services offers comprehensive career development and job search resources for graduate students and alumni across multiple programs. You will advise individuals, run workshops, and support employer engagement while coordinating with events and programming teams.

The role involves daily student support, advising sessions (2–4 daily), email responses, and managing alumni appointments.

Qualifications

• Bachelor's degree in public health, psychology, sociology, education, human services, communications, marketing, business, or related field.
• 3 Years professional experience in career/academic advising; business operations, recruiting, human resources, communications, and marketing.
• Strong understanding of hiring, job search, career management, and compensation.
• Strong understanding of public health and healthcare jobs.
• Strong consulting/coaching/teaching skills.
• Strong relationship building, problem-solving and communication skills.
• Proven presentation skills and comfort level with diverse populations.
• Strong customer focus and attention to detail.

Responsibilities

• Provide individual career advising through in-person, email, phone, and Zoom appointments and drop-ins.
• Deliver group workshops and in-class training via Zoom and in person.
• Counsel students on securing preceptors for applied practice experiences.
• Review resumes, cover letters, and other correspondence for students and alumni.
• Prepare students for engagement with employers at career fairs and information sessions.
• Facilitate mock interviews for clinical school applications and job interviews.
• Review and consult on job offers.
• Stay current on internship and job opportunities.
• Utilize Handshake and Salesforce for tracking and outreach.
• Create up-to-date on-demand resources for students.
• Keep abreast of public career resources and recommend purchases.
• Review and modify programs for Quality Improvement.

Skills

Strong communication skills

Presentation skills

Client relationship building

Advising and coaching

Education

Bachelor's Degree in Public Health/Related Field

Master's Degree in Public Health/Higher Education/Related Field

Tools

MS Office & Excel

Handshake

Salesforce

Job description

Overview

The Tufts School of Medicine Graduate Programs Career Services provides comprehensive career development assistance to graduate students and alumni in multiple master's and doctoral programs. We provide individual career advising, guidance in securing field experiences (applied practices), drop-in hours, online resources, workshops, clinical school advising, career and internship fairs, networking and presentations with alumni and employers, job and internship search assistance, and online job and internship listings. We strive to prepare students and alumni to proactively manage their careers so they can have the impact in the world they desire.

Overview

The Tufts School of Medicine Graduate Programs Career Services provides comprehensive career development assistance to graduate students and alumni in multiple master's and doctoral programs. We provide individual career advising, guidance in securing field experiences (applied practices), drop-in hours, online resources, workshops, clinical school advising, career and internship fairs, networking and presentations with alumni and employers, job and internship search assistance, and online job and internship listings. We strive to prepare students and alumni to proactively manage their careers so they can have the impact in the world they desire.

What You'll Do

As a member of the Career Services team, the Assistant Director develops and delivers comprehensive student, alumni, and employer engagement efforts with primary responsibility for communications and marketing including newsletters, social media, web site content, handbooks, and collateral for all stakeholders (students, alumni, faculty, and employers), student and alumni advising, and student and alumni programming in collaboration with the Events and Programming Assistant Director.

The position involves daily support of students across programs (Master of Public Health, Master of Biomedical Sciences, Physician Assistant, and Doctor of Physical Therapy). Individualized support includes career counseling sessions (typically 2-4 per day) and responding to email requests in a timely manner. The Assistant Director will carry a moderate case load of alumni appointments and drop-ins and employer engagement as needed.

• STUDENT CAREER SERVICES
  • Provide individual career advising through in-person, email, phone, and Zoom appointments and drop-ins.
  • Deliver group workshops and in-class training via Zoom and in person.
  • Counsel students on securing preceptors for applied practice experiences.
  • Review and consult on resumes, cover letters and other correspondence from students and alumni to employers.
  • Prepare students for effective engagement with employers at career fairs, information sessions, and other programs and events.
  • Facilitate mock interview sessions for medical, dental, and other clinical school applications as well as for job interviews.
  • Review and consultation on job offers.
  • Stay current on and inform students and alumni about internship and job opportunities.
  • Daily utilization with the online recruitment platform, Handshake, and with customer relationship management platform, Salesforce.
  • Create and keep up to date on-demand resources for students.
  • Keep up to date on publicly available career resources and recommend appropriate ones for purchase.
  • Review and modify programs, resources, and other deliverables on a regular basis for Quality Improvement.
• MARKETING AND COMMUNICATIONS
  • Manage and create weekly Career Services newsletter in Handshake with assistance from student workers.
  • Manage and create content of the Career Services website and social media accounts including LinkedIn.
  • Develop, implement, and evaluate outreach strategies and initiatives to various constituencies including students, alumni, employers, and faculty.
  • Create a regular employer newsletter in collaboration with the Employer Relations Assistant Director
  • Draft, edit and coordinate the design of polished and effective digital and print publications including program announcements, outreach brochures and materials, online content, feature stories, e-news, programs, social media posts, invitations, and press releases.
• ALUMNI SUPPORT SERVICES
  • Meet with alumni to assist them in their career management including job searches, raises, and performance reviews.
  • Foster a strong alumni network within the private and public sectors to increase our ability to consult and support our alumni in their career management and growth.
• REPORTING
  • Track/document advising sessions in Handshake (e.g., individual appointments, email, Zoom, and telephone consultations) for management reporting purposes.
  • Manage the outcome collection efforts for School of Medicine Graduate Programs annual destination data and capture valuable recruiting updates from employer interactions in Handshake.
  • Prepare monthly and annual reports on statistical data regarding student field experiences, and student/alumni job placement.
• PROFESSIONAL KNOWLEDGE
  • Maintain current knowledge and educate constituents on industry trends, employer culture, and hiring processes in assigned industry/sector.

What We're Looking For

Basic Requirements

Knowledge and experience typically acquired by:

• Bachelor's Degree Public Health, Psychology, Sociology, Education, Human Services, Communications, Marketing, Business, or related field.
• 3 Years Professional experience in career/academic advising; business operations, recruiting, human resources, communications, and marketing.
• Strong understanding of hiring, job search, career management, and compensation.
• Strong understanding of public health and healthcare jobs.
• Strong consulting/coaching/teaching skills.
• Strong relationship building, problem-solving and communication skills.
• Proven presentation skills and comfort level in dealing with diverse population of students, alumni, faculty, and employers from business, public sector and academic communities.
• Excellent written and oral communication skills.
• Strong customer focus, attention to detail and an ability to deal with frequent interruptions.
• Ability to prioritize and meet deadlines.
• Knowledge of national trends in the job market, career services, and diverse student populations.
• Ability to understand job descriptions and translate them into everyday language so students and alumni can understand the day-to-day activities and priority charters of potential roles.
• Understanding of the hidden job market and how to uncover it.
• Strong technical skills: Artificial Intelligence (AI – Copilot preferred), database management, and familiarity with web-based recruiting software (Handshake preferred), client management systems (Salesforce preferred), Microsoft Office (including excel) and online resources. Proficiency in social media such as LinkedIn and Instagram.
• A demonstrated understanding and commitment to building an inclusive environment.
• Knowledge of general office procedures including proficiency in MS Office
• Ability to supervise student assistants and interns.
• Must be willing to travel and work evenings and occasional weekends as needed

Preferred Qualifications

• Master's Degree Public Health, Higher Education, Counseling, Human Resources, Business Administration, or related field.

Pay Range

Minimum $61,200.00, Midpoint $76,500.00, Maximum $91,800.00

Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.