Assistant Director (Boston Home Center Programs and Services)

City of Boston; Boston (MA); On-site; USD 80,000 - 95,000; Full time

Job summary

The City of Boston seeks an Assistant Director for the Boston Home Center Programs and Services. This role involves overseeing homeowner services, developing programs to promote sustainability, and managing staff. The ideal candidate will have strong project management and communication skills, with a focus on energy efficiency and community engagement. This full-time position requires a bachelor's degree and significant experience in housing or urban planning.

Qualifications

• 5+ years in housing, development, or program management with 2 years supervisory.
• Experience leading residential energy efficiency programs.
• Fluency in Spanish or other non-English languages preferred.

Responsibilities

• Oversee Homeowner Services team and coordinate with Homebuyer Assistance Unit.
• Develop new programs and policies for approval.
• Manage proposals, contracts, grants, and agreements.

Skills

Communication

Project Management

Stakeholder Management

Leadership

Education

Bachelor’s degree in environmental science

Bachelor’s degree in energy management

Bachelor’s degree in urban planning

Tools

Microsoft Office

Google Suite

Job description

Assistant Director (Boston Home Center Programs and Services)

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Overview

The mission of the Mayor’s Office of Housing (MOH) is to make Boston a more equitable and inclusive city where all residents can thrive. MOH oversees programs that create and preserve affordable housing, support homeowners and renters, provide housing and services to homeless individuals and families, and develop city-owned property. MOH seeks to carry out its mission through a lens of promoting diversity, equity, and inclusion and addressing the effects of systemic racism in our city.

The Boston Home Center (BHC) helps Boston residents purchase, improve, and keep their homes. The BHC offers training, financial help, and counseling to first-time homebuyers, guidance and funding for homeowners for home improvements, and counseling to help families avoid foreclosure. The BHC also markets homes developed for income-eligible, first-time homebuyers as well as supports homeowners to decarbonize their homes.

Brief Job Description

Under the direct supervision of the Director of the Boston Home Center (BHC), the Assistant Director will oversee the Homeowner Services Unit (HOS), including homeowner's home repair programs and services. This role focuses on developing new programs and scaling existing initiatives to meet Boston’s sustainability and climate action goals. The Assistant Director will support the city’s homeownership goals, particularly through initiatives to electrify and decarbonize owner-occupied 1-4 unit buildings, aligning with Boston’s vision for carbon neutrality by 2050. The ideal candidate will have strong staff supervisory and project management skills, excellent communication abilities, and a collaborative approach to managing multiple projects. As the “second in command,” the Assistant Director will represent the BHC and step in for the Director when necessary.

Responsibilities

• Oversee all programs and staff in the Homeowner Services team within the Boston Home Center.
• Coordinate work across the Homeowner Services Unit (HOS) and the Homebuyer Assistance (HBA) Unit.
• Develop and recommend new programs and policies for approval.
• Assist in budget preparation and financial reporting.
• Build relationships with stakeholders including property owners, residents, utility providers, agencies, and non-profits to promote engagement and decarbonization efforts.
• Serve as the primary liaison with Mass Save and other utility programs to support energy efficiency initiatives.
• Manage proposals, contracts, grants, and agreements.
• Track program performance and generate data-driven reports.
• Conduct outreach and public speaking to promote homebuyer programs.
• Oversee audits and compliance.
• Perform other duties as required.

Minimum Entrance Qualifications

• At least five years of experience in housing, development, architecture, construction, urban planning, or program management, with two years of supervisory experience.
• Bachelor’s degree in environmental science, energy management, urban planning, or related field; advanced degrees or certifications in sustainability are a plus.
• Experience leading residential energy efficiency programs.
• Stakeholder management experience, including property owners, community groups, nonprofits, and government agencies.
• Experience in affordable housing or low-income community programs.
• Ability to lead organizational shifts toward energy efficiency.
• Knowledge of public funding programs like Mass Save.
• Familiarity with energy audit tools and low-carbon building practices.
• Strong communication skills, capable of explaining technical concepts to non-technical audiences.
• Valid MA driver’s license and willingness to work evenings and weekends.
• Sensitivity to diverse populations.
• Proficiency with Microsoft Office and Google Suite.
• Good judgment, attention to detail.
• Fluency in Spanish or other non-English languages preferred.

Boston residency is required. Refer to the Salary Information on the Boston Career Center site. Employees and their immediate families are prohibited from buying or leasing City Involved Housing unless currently residing there at hire.

Terms

35 hours/week, Union/Grade/Salary Plan: NU 26

Seniority level

• Director

Employment type

• Full-time

Job function

• Administrative

Industries

• Government Administration