Assistant Director, Austin Facilities Management

City of Austin; United States; On-site; USD 156,000 - 166,000; Full time

Job summary

The City of Austin is seeking an Assistant Director for Facilities Management. This position involves overseeing facility operations and maintenance, managing budgets, coordinating activities, and ensuring compliance with safety regulations.

Qualified candidates should have a Bachelor’s degree in a relevant field and at least four years of related management experience. A salary range of $156,000 to $166,000 annually is offered, along with a comprehensive benefits package.

Qualifications

• 4 years in facility maintenance or management including 2 years in a management role.
• Master’s degree can substitute for 1 year of non-management experience.

Responsibilities

• Oversee operations and maintenance of city facilities.
• Manage customer service and respond to citizen inquiries.
• Develop and implement service areas goals and budgets.

Skills

Communication skills

Data analysis

Problem-solving

Planning and organizing

Supervisory techniques

Education

Bachelor’s degree in Business, Engineering, Architecture, Real Estate, or related field

Job description

About This Position

Assistant Director, Austin Facilities Management – responsible for overseeing the operations, maintenance, and personnel of City of Austin facilities and property in a supervisory capacity.

Responsibilities

• Assist in directing the activities and operations of Austin Facilities Management under minimal direction.
• Manage maintenance and operations of city facilities and property by overseeing multiple sections, work groups, or service areas.
• Coordinate activities with other sections, divisions, departments, and outside agencies.
• Provide complex administrative support to the Building Services Officer.
• Develop, review, and utilize data collection and metrics to establish service and staffing levels and productivity data points for effectiveness and efficiencies.
• Participate in developing and implementing goals, objectives, policies, and priorities for assigned service areas, programs, and operations.
• Recommend and administer policies and procedures, monitor outcomes, and recommend procedural and operational changes.
• Develop audit practices for quality‑control analysis of facility infrastructure issues and needs.
• Oversee and administer daily operations of assigned service areas and programs.
• Participate in annual budgeting: develop, forecast, monitor, and approve expenditures for staff, equipment, materials, and supplies.
• Oversee safety programs, ensuring compliance with safety and environmental requirements.
• Manage customer service, responding to and resolving difficult and sensitive citizen inquiries and complaints.
• Assist with developing and monitoring operations, maintenance, and capital budgets, responding to deviations from cost or timeline projections.
• Provide financial managerial reports as required.
• Assist with development and implementation of building services business plans aligned with city strategic plans.

Knowledge, Skills, and Abilities

• Knowledge of municipal asset utilization, regulatory and legislative issues.
• Knowledge of building maintenance practices, policies, and issues.
• Knowledge of real‑estate management processes, practices, and policies.
• Knowledge of safety practices and procedures.
• Knowledge of supervisory and managerial techniques and methods.
• Knowledge of city practices, policies, and procedures.
• Knowledge of fiscal planning and budget preparation.
• Knowledge of the concepts of equity and ability to apply equity frameworks to laws, ordinances, and long‑standing practices.
• Skills in oral and written communication, data analysis, problem solving, planning, organizing, and computer use.
• Ability to manage diversity, understand inclusion, and build constructive relationships with diverse communities.
• Ability to structure a complex organization to meet changing environments and maintain good working relationships with other city employees and the public.
• Ability to respond to irregular events and emergencies and to work with frequent interruptions and changing priorities.

Minimum Qualifications

• Bachelor’s degree from an accredited college or university with major coursework in Business, Engineering, Architecture, Real Estate, or a related field.
• Four (4) years of related experience in facility maintenance or management, including two (2) years in a management capacity.
• A Master’s degree in a related field may substitute for up to one (1) year of non‑management experience.

Licenses and Certifications

• Valid driver’s license.
• Any additional licenses or certifications required by the position.

Salary and Benefits

Salary range: $156,000 to $166,000 annually.

Application Deadline

This position is open until June 19, 2026.

Equal Employment Opportunity Statement

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. The city is committed to compliance with the Americans with Disabilities Act. Applications requiring reasonable accommodation may be made to 512‑974‑3210 or via the Texas Relay service (dial 7‑1‑1).