Assistant Director - Arminta Square

The People Concern; Los Angeles (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Retirement Planning (403b) & Matching

Paid Holidays

Paid Vacation Days

Paid Sick Days

Employee Assistance Plans (EAP)

FSA

AD&D

Job summary

The People Concern seeks an Assistant Director of Project-based Housing to oversee project-based sites and staff across Los Angeles County, ensuring high-quality client care in a fast-paced environment.

Reporting to the Director of Project-based Housing, this full-time exempt role leads program operations, coordinates with partners, and maintains data accuracy in CHAMP and HMIS systems while maintaining HIPAA compliance.

Qualifications

• Masters degree in mental health field required.
• Active clinical license in California and in good standing.
• Extensive experience with individuals with severe and persistent mental illness.
• Ability to work within harm-reduction model with clients facing multiple barriers.
• Strong time management, organizational, and cross-cultural communication skills.

Responsibilities

• Develop client-centered relationships using motivational interviewing and harm reduction.
• Provide clinical supervision to staff pursuing licensure.
• Oversee daily program operations and activities across sites.
• Coordinate with partners to address policy and client advocacy.
• Ensure data entry and accuracy in DHS/CHAMP and HMIS reporting.
• Recruit, train, supervise, and evaluate direct service staff.
• Lead program management in partnership with the Director of Project-based Housing.

Skills

Client-centered approach

Motivational interviewing

Harm reduction

Clinical supervision

Multidisciplinary teamwork

Data accuracy

HIPAA compliance

Education

Master's degree in mental health field

Active California clinical license

Experience with severe mental illness

Tools

Microsoft Word

Outlook

Excel

CHAMP database

HMIS

Job description

Role: Assistant Director, SPA 2

Reports to: Director, Project Based Housing

Program: 1603-Housing Retention

Department: Permanent Housing

Location: Arminta Square - 11050 W. Arminta St., Sun Valley CA 91352

Setting: 100% Onsite

Schedule: Monday - Friday, 8:00am - 4:30pm

Status: Full-time/Exempt/Management

Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings: 1

Job Description Summary

The Assistant Director of Project-based Housing will support the Director of Project-based Housing in overseeing designated Project-based Housing sites, employees, and clients throughout Los Angeles County.

Job Description Essential Duties and Responsibilities

• Develop effective, trusting relationships with clients using a client-centered approach that includes motivational interviewing and harm reduction.
• Provide clinical consultation to staff working with complex clinical situations and suggest appropriate clinical interventions.
• Daily coordination and oversight of program operations and program activities.
• Provide clinical supervision to staff working towards licensure.
• Provide leadership to staff to ensure integration of client care with Property
• Management and Developer for all Project-based Housing sites.
• Work with Brilliant Corners, HACLA, and LACDA to address policy or client related advocacy.
• Develop awareness of funder expectations and respond to funders with appropriate communication and coordination of services.
• Assist Program Management staff in recruitment, selection, training, supervision, and evaluation of direct service staff.
• In partnership with the Director of Project-based Housing, provide leadership and supervision to housing department Project-based Housing Program Managers.
• Ensure that data is being entered into the DHS database (CHAMP) and LAHSA database (HMIS) in a timely manner. Ensure data accuracy for reporting requirements’ outcomes.
• Monitor that staff are providing appropriate level of service and that progress notes are being completed in a timely manner.
• Organize documentation for housing applications (HACoLA, HACLA and Brilliant Corners).
• Ensure intake and psychosocial assessment are completed for all referrals within timeline listed in DHS ICMS work order.
• Monitor that goal plans are being updated quarterly.
• Participate in and support leadership of case conference, staff meetings, trainings, and retreats.
• Maintain client confidentiality at all times and ensure to follow agency, state and HIPAA laws.
• Provide direct support with client crisis intervention including writing 51/50 applications, when appropriate.
• Follow up on client grievances working towards appropriate resolution for clients and staff.
• Attend Quality Assurance meetings.
• Provide death and dying debriefing with staff, when directed.
• Ensure adherence to policies and procedures.

Job Description Qualifications

• Masters’ degree in mental health field (Social Work, MFT, or Psychology). Active clinical License and good standing with California Board of Behavioral Sciences for over 2 years.
• Extensive experience working with individuals with severe and persistent mental illness and co-occurring disorders.
• Able to work in a high tolerance Harm Reduction model with Members who have multiple barriers.
• Extensive knowledge of local and federal government benefits and entitlements.
• Highly detail oriented with excellent time management, organizational, written, verbal, and cross-cultural communication skills.
• Computer literate; able to effectively use computerized database for client file management, with basic skills in Microsoft Word, Outlook, and Excel programs.
• Strong interpersonal, collaboration, and team building skills.
• Ability to work as part of a multidisciplinary team.
• Passion for working with the population served.

Job Description Work Environment

• Field (may need to travel) and indoor office environment
• Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
• On occasion walk or drive to different local sites.
• Will necessitate working in busy and loud environments.
• Will be exposed to elements like cold, heat, dust, noise and odor.
• May need to bend, stoop, twist, and sit throughout the day.

EXPECTED BEHAVIORS OF ALL STAFF

• Act as a role model
• Demonstrate a sense of responsibility
• Continuously learn and improve
• Acknowledge your own areas of improvement
• Hear and provide honest, specific and direct feedback
• Create an environment where everyone is welcomed valued and respected
• Collaborate

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

About The People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

Benefits & Perks

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement Planning (403b) & Matching
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Employee Assistance Plans (EAP)
• TELUS Health
• Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance
• Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
• The People Concern University & Certificates