Assistant Director, Administrator, Program Manager, House Manager, House Administrator

Paycom - ATS; Waunakee (WI); On-site; USD 50,000 - 60,000; Full time

Job summary

Paycom - ATS in Waunakee, Wisconsin is seeking a capable healthcare operations leader at the management level. You will oversee regulatory compliance, resident care services, staffing, medication oversight, and daily administration to support high-quality resident outcomes.

The role requires a high school diploma (associates/bachelor preferred), 2+ years supervisory experience in assisted living or long-term care, and strong organizational and communication skills to work with staff, residents,

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Minimum 2 years of supervisory or management experience in assisted living, healthcare, or long-term care.
• Working knowledge of Wisconsin regulations.
• Strong organizational, communication, and leadership skills.
• Ability to respond to emergencies and adapt to changing priorities.

Responsibilities

• Regulatory compliance: assist in ensuring compliance with Wis. Admin. DHS and applicable regulations.
• Resident care: support admission, retention, and discharge decisions per DHS 83 standards.
• Staff management: assist with hiring, onboarding, supervising, scheduling, and training.
• Medication & health oversight: ensure safe medication administration and nursing support.
• Operations & administration: assist budgeting, payroll review, scheduling, and readiness surveys.
• Leadership & communication: promote teamwork and act as liaison among staff, residents, families, and providers.

Skills

Leadership

Staff management

Communication

Regulatory knowledge

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree preferred

Job description

Job Details: Level: Management, Job Location: Hatties Glen Waunakee - Waunakee, WI 53597, Position Type: Full Time, Salary Range: $50,000.00 - $60,000.00 Salary, Job Shift: Day, Position Summary

Essential Duties & Responsibilities

• Regulatory Compliance
  • Assist in ensuring compliance with Wis. Admin. DHS and all applicable federal, state, and local regulations.
  • Maintain accurate documentation, including resident service plans, risk agreements, assessments, and employee records.
  • Participate in state surveys and audits; implement corrective action plans as required.
• Resident Care & Services
  • Support admission, retention, and discharge decisions in line with DHS 83 standards.
  • Ensure individualized service plans are developed, implemented, and update to date.
  • Monitor resident care to ensure safety, dignity, and respect.
  • Handle resident/family concerns promptly and professionally.
  • Participate in resident reviews
• Staff Management & Training
  • Assist with hiring, onboarding, and supervising staff.
  • Assist with scheduling as directed
  • Maintain staffing patterns to meet DHS 83 requirements and resident needs.
  • Ensure caregiver background checks and communicable disease screenings are completed before hire.
  • Monitor employee training compliance, ensuring department-approved training is completed within required timeframes.
  • Conduct staff performance evaluations and provide coaching as needed.
  • Help to ensure employee files are compliant and that all staff have current CBRF trainings as needed.
• Medication & Health Oversight
  • Ensure safe medication administration practices and documentation in accordance with DHS 83.
  • Support nursing staff with oversight of medication storage, administration, and audits.
  • Participate in incident reviews and ensure corrective actions are documented and completed.
• Operations & Administration
  • Assist with budgeting, payroll review, and expense monitoring.
  • Support scheduling and ensure adequate coverage across all shifts.
  • Maintain compliance calendars and conduct mock surveys to monitor readiness.
  • Ensure facility policies, safety protocols, and emergency preparedness procedures are followed.
  • Assist in an on-call rotation
  • Assist in providing tours and information to potential residents as needed.
• Leadership & Communication
  • Serve as a role model of professionalism and compassion.
  • Promote teamwork and a positive work environment.
  • Act as liaison between staff, residents, families, and external providers.
  • Represent the facility in community outreach and referral development as assigned.

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in healthcare, human services, or related field preferred.
• Minimum 2 years of supervisory or management experience in assisted living, healthcare, or long-term care.
• Working knowledge of Wisconsin regulations.
• Strong organizational, communication, and leadership skills.
• Ability to respond to emergencies and adapt to changing priorities.