Assistant Director; 7505-104-N

Catholic Charities Brooklyn and Queens, Inc.; New York (NY); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking an Assistant Director for Supportive Housing to lead a dedicated team in managing supportive housing operations. This role involves ensuring compliance with regulatory requirements, supervising staff, and maintaining optimal living conditions for tenants. The ideal candidate will have a Master's in Social Work and experience with the formerly homeless population. Join a mission-driven organization that prioritizes holistic care and community support, where your leadership and initiative will make a meaningful impact on the lives of those in need. Enjoy competitive salaries and generous benefits in a collaborative environment.

Benefits

Generous time off

Medical

Vision

Retirement Savings with Agency Match

Transit benefits

Flexible Spending Account

Life insurance

Public Loan Forgiveness Qualified Employer

Training Series

Qualifications

• Masters in Social Work or related field required.
• 3+ years experience with formerly homeless populations.

Responsibilities

• Coordinate operations for supportive housing and ensure compliance with regulations.
• Supervise staff and manage building occupancy and maintenance.

Skills

Crisis Intervention

Team Leadership

Communication

Initiative

Assessment Skills

Education

Masters in Social Work

LMSW or LCSW

Tools

Compliance Reporting Tools

Property Management Software

Job description

191 Joralemon St, Brooklyn, NY 11201, USA

Job Description

Posted Thursday, March 27, 2025 at 4:00 AM

For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.

Our residential housing programs serve clients with a variety of needs, including those who are formerly homeless and those struggling with mental illness.

One of every five families in the United States suffers from serious housing deprivation. They either live in physically inadequate buildings, suffer from severe overcrowding, or spend an excessive proportion of their income for shelter. Housing costs have increased to the point that millions of families cannot obtain decent housing unless they deprive themselves of other essentials of life. Our Catholic tradition insists that shelter is one of the basic rights of the human person.

STATEMENT OF THE JOB

The Assistant Director for Supportive Housing is responsible for facilitating and directing a team approach to coordinate the operations of real estate and property management for the Supported Housing portfolio of housing buildings managed by POP Management. The Assistant Director is responsible to ensure that all tenants meet regulatory requirements, including LIHTC, HOME, as well as ensuring buildings are physically maintained in compliance with all regulatory agencies, including HPD, Division of Housing & Community Renewal (DHCR), and other applicable building and fire codes. In addition, the position ensures that the programs meet contractual obligations with Human Resources Administration (HRA) and, through coordination with CCNS, Department of Health and Mental Hygiene. The position is responsible for operating the designated buildings within budget. The position is the leader for ensuring all supports (facilities, fiscal, compliance & tenant support services) are appropriately engaged by POP Management as well as the wider CCBQ Agency network.

The Assistant Director will ensure the Agency Mission and Strategic Goals are upheld and modeled for other staff, while also promoted to tenants and the broader community in which our programs work. The agency has embraced the concept of a full system of care for all consumers of service. This requires that all staff assess the tenant’s needs holistically and see it as their responsibility to connect the tenant with services needed-internal or external to the agency, regardless of the door through which the consumer enters the system.

• Facilitate and enhance a team approach to coordinate the operation and integration of real estate/occupancy, fiscal, social service and maintenance delivery systems to ensure optimum tenant living environment.
• Actively maintain communication with field and central office staff to ensure service delivery is compliant with regulatory agencies, government regulations and Agency mission.
• Supervise field staff members and coordinate with compliance and fiscal teams to ensure building occupancy in the preparation and submission of monthly rent voucher, tenant re-certifications, tenant waiting lists, initial rent-ups, contract renewals, rent increases, reserve for replacement withdrawals.
• Responsible for ensuring full compliance with agency, fiscal, government and foundation funding source requirements, inclusive of DHCR, HPD and HRA reporting and Annual Compliance Reviews.
• Conduct site assessments and create reports with facilities team to ensure all buildings under the Assistant Director’s responsibility are properly maintained and the facility needs at sites are appropriately noted, planned for and addressed.
• Respond to violations and other facility inquiries.
• Ensure all purchases are completed within budget and are processed in a timely manner per Agency procedures.
• Ensure occupancy remains at or above agency standard and that the timely implementation of all aspects of the occupancy cycle, inclusive of unit inspections, apartment availability, interviewing of tenants, required documentation, and certification and tenant selection take place.
• Assist in the development of responses to DHCR, tax credit and other compliance visits in Coordination with the Property Manager and Central Administration.
• Collaborate with Catholic Charities Management and agency support departments fostering integrated service delivery system.

QUALIFICATIONS:

• Masters in Social Work or related field.
• NY State LMSW or LCSW preferred.
• Three + years demonstrated housing or related experience with formerly homeless population.
• 2-4 years’ experience training/supervising staff.
• Must be able to take initiative, work independently, and work as well as part of a team.
• Ability to appropriately assess/de-escalate/intervene in crisis.
• Able to travel throughout the five boroughs as needed.
• Ability to respond to 24-hour emergency by phone.
• Frequent sitting, standing, walking, & climbing stairs.

BENEFITS:

• We offer competitive salaries and excellent benefits, including:
• Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
• Medical
• Vision
• Retirement Savings with Agency Match
• Transit
• Flexible Spending Account
• Life insurance
• Public Loan Forgiveness Qualified Employer
• Training Series and other additional voluntary benefits.