Assistant Director

Dismas Charities; Tupelo (MS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Job summary

Dismas Charities in Tupelo, Mississippi seeks an Assistant Director to assist in developing, administering, supervising, and evaluating facility operations, staff, and programs. The role may include interim Director duties when necessary and requires independent project work with briefing materials.

The position emphasizes staff leadership, program oversight, compliance, and community liaison activities to support successful re-entry services for clients.

Qualifications

• Two years college study in social/behavioral science or two years related work experience.
• Four-year college degree preferred; must be at least 21 years old.
• CPR and First Aid Certification, RAM, SPin, and Defensive Driving Certification during orientation.
• Ability to read, analyze, and interpret professional documents; communicate clearly.
• Proficient with Windows/Office (Word/Excel) and standard office equipment.
• Must pass background checks and have reliable transportation.
• Introductory program equipment proficiency including kiosk and security systems.

Responsibilities

• Assist the Director with development, administration, supervision, and evaluation of the facility, staff, and programs.
• Provide temporary/interim Director duties when needed.
• Recruit, hire, train, supervise staff, volunteers, and interns; manage staff schedules.
• Provide administrative support and maintain the FreshStart Client Management System.
• Develop and maintain cooperative community liaison relationships with employers and agencies.
• Ensure knowledge and compliance with procedures and policies; perform periodic reviews.

Skills

Ethics

Managing People

Customer Service

Problem Solving

Planning/Organizing

Communication

Education

Two years college study in social/behavioral science

Two years supervisory/administrative experience

Four-year college degree preferred

Tools

Windows OS

Microsoft Word

Microsoft Excel

Office equipment & proficiency test

Job description

JOIN DISMAS and work for one of the nation's largest not-for-profit providers specializing in community-based adult re-entry programs. Dismas Charities provides quality, cost-effective community-based residential and non-residential supervision and treatment services. ENJOY meaningful work, indoor work, competitive pay, and benefits. Do work that POSITIVELY IMPACTS your community, assisting individuals to heal so they can once again be productive and responsible citizens.

Summary:

Assist the Director in the development, administration, supervision, and management, and evaluation of the facility, staff, and programs. Provides temporary/interim Director duties in the absence of the Director. The Assistant Director may be required to work independently on projects requiring research and preparation of briefing charts and other presentation materials.

Work Schedule:

Works assigned schedule. In the event of a work stoppage, work the hours necessary to staff the center; Attends and participates in all required appointments/meetings on-site, within the community, the court system, or at other off-site business-related locations.

• Tuesday - Friday = 12:00 PM - 9:00 PM
• Saturday = 1:30 PM - 10:00 PM

Essential Duties and Responsibilities:

• Responsible to the Director for development, administration, supervision, management, and evaluation of the facility, staff, and programs.
• Programs operate with the understanding that the Federal or State Contracting Authority and/or Executive Management has the right to modify their operating standards, to include staffing requirements and qualifications, as needed, to ensure quality and continuation of services. These changes may affect your qualifications for continued employment in this specific job category or classification.
• Supports Program Initiatives: Assists the Director with the development and implementation of contract compliance and the efficient ongoing operations of the facility.
• Provides Daily Operations and Personnel Management: Assists Director with recruiting, interviewing, hiring, training, supervising, discipline, and evaluation of staff, volunteers, and interns. Provides Staff Duty coverage, completes staff schedule, assists with population projections, and provides Resident Monitor coverage. Assists with facility security, safety, and the maintenance of equipment. Performs premises inspection, orders supplies, and maintains inventory control.
• Provides Administrative Support: with evaluations, records, reports, correspondence, and statistical information. Assists the Director with the oversight of the FreshStart Client Management System.
• Initiates, Develops, and Maintains Cooperative Community Liaison Relationships: with employment-related industries/businesses, supervising authorities, other agencies, community groups, and professional associations.
• Maintains Working Knowledge of all Procedures and Policies: Statement of Work, Physical Plant, Operations Manuals, including but not limited to Emergency Drills, Life Safety, Facility Sanitation, and Escape and Unusual Occurrence Procedures.
• Other: Responsible for general housekeeping of their workspace including dusting, polishing, vacuuming, and emptying of trash.

Supervisory Responsibilities

The Assistant Director assists the Director in the overall direction, coordination, and evaluation of the facility and in carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws. The Assistant Director assists the Director with interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, and resolving problems.

Competencies

• Ethics - Upholds organizational values, treats everyone with respect, works with integrity, and maintains confidentiality.
• Managing People - Makes self available to staff and residents, provides regular performance feedback, develops subordinates' skills, and encourages growth.
• Customer Service - Manages difficult or emotional situations and meets contractual obligations.
• Problem Solving - Identifies and resolves problems in a timely manner.
• Planning/Organizing - Provides timely responses (oral and written) to residents, management, and government agencies, organizes or schedules tasks, and prioritizes and plans work activities. Ability to multi-task and uses time efficiently.
• Communication - Speaks clearly and persuasively in positive or negative situations, listens, and seeks clarification. Writes clearly and informatively.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Education and/or Experience
  • Two years of academic studies in a social or behavioral science program at an accredited college or university or two years of paid work experience in social services or corrections may be substituted for academic studies on a one-year to one-year basis, and two years of supervisory/administrative experience is required.
  • A four-year college degree is preferred. Must be at least 21 years of age.
• Certifications and Licenses
  • Obtain CPR and First Aid Certification, RAM, SPin, and Defensive Driving Certification during initial orientation. Retains those certifications throughout employment and possesses and maintains a valid driver's license with no restrictions which would prevent and/or prohibit the ability to perform job duties, as required.
• Language Skills
  • Ability to read, analyze, and interpret common professional journals, financial reports, and legal documents.
  • The ability to respond to common inquiries or complaints and the ability to effectively present information to management, public groups, and/or Boards of Directors.
  • The ability to write reports, speeches, and other similar related business material.
• Mathematical Skills
  • Ability to calculate figures and amounts such as proportions and percentages.
  • Ability to add, subtract, multiply, and divide into all units of measure.
• Reasoning Ability
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Computer Skills/Office Equipment
  • Has proficient knowledge of the most current version of Windows or XP operating systems, Microsoft Office, Word, and Excel.
  • Understands basic PC concepts (files, file paths, copying, pasting, deleting, and moving files).
  • Common office machinery includes, but is not limited to a calculator, telephone, fax, copier, scanner, postal machine; and the ability to pass the required computer proficiency test prior to hire.
• Other Requirements
  • The ability to pass criminal background checks.
  • The ability to travel overnight when required.
  • The employee must have reliable transportation to meet the requirements of this position.
  • The use of the employee's personal vehicle may include but is not limited to, travel to and from meetings, court hearings, agencies, businesses, and residences.
• Other Skill
  • Within your Introductory Period, you must become proficient with the following program-specific equipment: Kiosk, Security and Fire System, Alco-Blow, Alco-Sensor, Metal Detector, Urine Testing Equipment, and FreshStart System. You will also be required to become proficient with future equipment applications as they are introduced and incorporated into our program operations.

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear; use hands to finger, handle, or feel; bend or reach with hands and arms. The employee must have the ability to perform facility, vehicle, and property searches; fingerprint, and "pat-down" residents. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. The employee is occasionally required to stand, or walk. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be required to drive a company and/or personal vehicle to meet the requirements of this position.

Work Environment

The noise level in the office work environment is usually moderate with the exception of life safety alarms which are sounded during monthly emergency drills and periodic systems inspections.