Assistant Dining Room Manager

Mountainlovers; North Carolina; On-site; USD 40,000 - 60,000; Full time

Job summary

Mountainlovers in North Carolina seeks an Assistant Dining Room Manager to oversee dining operations. Responsibilities include managing seating, coordinating staff, and ensuring exceptional guest experiences. Candidates should have experience in upscale dining and possess strong communication skills.

The role requires flexibility to work weekends and holidays, and the ability to lift up to 40 lbs. This opportunity offers a chance to work in a dynamic dining environment surrounded by nature.

Qualifications

• Must have the flexibility to work weekends and holidays.
• Must be able to lift up to 40 lbs.
• Must be able to be on feet for a long period of time.

Responsibilities

• Manage dining room operations including openings and service.
• Coordinate staff schedules and daily operations.
• Support wine program and maintain cleanliness standards.

Skills

Excellent verbal and written communication skills

Strong listening and interpretive skills

Knowledge of wine and spirits

Operational management or supervisory experience

Education

1-2 years' experience in an upscale dining room

Tools

Word processing software

Spreadsheet software

Property management systems

Job description

The Assistant Dining Room Manager is responsible for managing and assisting the overall operation of the front-of-the-house food and beverage experience for all guests which includes dinner, bar services, events, group services, coffee stations, and pantries.

Must have the flexibility to work weekends and holidays.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Training and knowledge of team
• Communicate all internal information
• Coordinate schedule needs of staff
• Daily operation of dining room: openings, line‑up, service, and closing
• Coordinate daily needs of both shifts to ensure proper coverage and care of guests
• Monthly china/linen/silverware inventory and ordering needs
• Development and support of team and captains
• Support the wine program
• Sustain the positive morale of the team
• Special cleaning projects
• Monitor service standards
• Manage guest seating plans
• Collect information and remarks from guests
• Guest communication
• Oversee daily menu production
• Ownership of corporate meeting functions
• Attend weekly team meetings / Group Meetings /All Manager Meetings
• Maintain the look, maintenance, and cleanliness of their restaurant

Must comply with all company policies and procedures.

To perform the essential functions of this position regular and consistent attendance is required.

Must be able to work well with other Team Members and Managers and interact with our guests.

QUALIFICATIONS AND SKILLS

SUPERVISORY RESPONSIBILITIES

• Dining Room Supervisors and line‑level team

EDUCATION AND/OR EXPERIENCE

• 1‑2 years’ operational management or supervisory experience in an upscale dining room
• Knowledge of wine and spirits
• Computer experience: word processing, spreadsheets, property management systems

LANGUAGE SKILLS

• Must have excellent verbal and written communication skills
• Must have strong listening and interpretive skills
• Must be able to communicate effectively with guests, managers, and team members

MATHEMATICAL SKILLS

• Knowledge and understanding of property management cashiering procedures
• Ability to understand and comprehend budgeting issues and labor calculation

REASONING ABILITY

• Knowledge and ability to read personalities
• Ability to exercise judgment and make decisions based on job knowledge and awareness of company goals

PHYSICAL DEMANDS

• Must be able to lift up to 40 lbs.
• Must be able to be on feet for a long period of time
• Must be able to safely operate a company vehicle or golf cart
• Must be able to work outside in all weather conditions

WORK ENVIRONMENT

• Dining Room, Bar, and Kitchen areas
• 1,400 acres of High Hampton property

High Hampton is an Equal Opportunity Employer.