Assistant Department Manager: Elevate Customer Experience

Anthropologie; Sacramento (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Job summary

Anthropologie in Sacramento, CA is seeking an Assistant Department Manager to support service, selling, and business operations while fostering an engaging store environment.

You will lead with the team to deliver extraordinary service, participate in recruiting, onboarding, and employee development, and help manage daily operations. The role emphasizes teamwork, inclusivity, and brand alignment with SPARKED initiatives.

Qualifications

• 1+ years of retail leadership experience.
• Ability to work flexible hours including nights, weekends, and holidays.
• Anthro brand fan.
• Eagerness to learn and grow within the organization.
• Experience being a team player.

Responsibilities

• Acts as a brand representative to promote a positive and inclusive environment in the store, in line with the values of the SPARKED program.
• Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued.
• Supports the store leadership team and stylists to promote unique customer events that drive brand engagement and deep connections with the local community.
• Actively participates leading the salesfloor and driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives.
• Participates in the recruiting, hiring, and onboarding process to ensure we retain a diverse and engaged team.
• Utilizes brand resources to champion employee development and support initiatives such as the SPARKED Journal, employee recognition, and team building activities.

Skills

Retail leadership

Customer service

Team collaboration

Flexible hours

Learning & growth

Education

High school diploma

Job description

Anthropologie in Sacramento, CA is seeking an Assistant Department Manager to support service, selling, and business operations while fostering an engaging store environment.

You will lead with the team to deliver extraordinary service, participate in recruiting, onboarding, and employee development, and help manage daily operations. The role emphasizes teamwork, inclusivity, and brand alignment with SPARKED initiatives.