Assistant Deli Manager

Jetro Restaurant Depot

Everett (MA)

On-site

USD 25,000 - 39,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance

401K with Match

Paid PTO/Vacation

Bonus Opportunity

Job summary

JETRO RESTAURANT DEPOT is seeking an Assistant Deli Manager in Everett, MA to partner with the Deli Manager to ensure freshness and top-notch customer service. The role emphasizes strict HACCP adherence, safe operations, and active loss prevention.

You will help maintain stock, train staff, and support daily deli activity while promoting sales growth and ensuring a clean, compliant work environment consistent with corporate policies.

Qualifications

Ability to develop and train team members, build relationships, utilize skills of team members most appropriately.
Ability to provide outstanding customer service.
Ability to manage warehouse operations effectively and efficiently.
Ability to communicate clearly and listen to others, understand material, and instruct team members.
Ability to operate all equipment necessary to perform the job.
Ability to work in a fast-paced warehouse environment.
Warehouse, retail and/or customer service experience is a plus.
Must be able to use handheld scanner and calculator.

Responsibilities

Demonstrate teamwork to ensure customer satisfaction and a safe working/shopping environment.
Provide friendly, efficient customer service with sincerity, patience and respect.
Communicate with customers and respond to questions promptly.
Operate equipment according to company and OSHA guidelines.
Follow HACCP policy and Always Fresh mentality in product handling.
Assist with product presentation, rotation, labeling and replenishment.
Maintain in-stock position and monitor inventory via cycle counts.
Maintain knowledge of warehouse equipment.
Gain operational execution and product knowledge.
Ensure Department procedures align with Corporate Audit.
Use selling skills to increase sales via suggestive selling.
Communicate code dating issues and shrink opportunities.
Plan work duties during shift; maintain cleanliness.
Assist with interviewing, hiring and scheduling needs.
Adhere to laws and safety guidelines; report issues.
Assist general team members as needed.
Assist in other areas as needed.
Must be able to perform essential functions with/without accommodation.

Skills

Team Training

Customer Service

Operations Management

Communication

Equipment Operation

Fast-paced Environment

Experience a Plus

Scanner Proficiency

Hiring & Scheduling

Job description

JOB DETAILS

Position Title: Assistant Deli Manager

Department: Deli

Supervisor: Deli Manager

FLSA: Full-Time, Hourly, 8-10 hour shift, Overtime

Restaurant Depot is a wholesale cash-and-carry foodservice distributor. Our mission is to provide our customers with Savings, Selection & Service, 7 Days a Week. Our customers are a targeted group: independent restaurants, caterers, and not-for-profits. We offer these customers the right products, at competitive prices, in the quantities they need, every day of the week. We are a privately-owned, multi-billion-dollar company and operate 150+ warehouses & distribution centers in 37 states.

Position Summary

The Assistant Deli Manager works closely with the Deli Manager in ensuring that all available product is out for sale, is maintained with the strictest freshness policies in accordance with Company direction and HACCP Guidelines and developing relationships with customers that drive sales goals, minimize losses & provide a mutual benefit for all.

Essential Functions

Demonstrate teamwork to ensure customer satisfaction and a pleasant, safe working and shopping environment.

Provide friendly and efficient customer service by demonstrating sincerity, patience, and respect in all customer interactions

Effectively communicate with customers and respond to questions and requests in a timely manner.

Operate equipment (e.g., box cutter, knives, scales, compactor, hi-los, scooters, scissor lifts) according to company & OSHA guidelines.

Follow basic product handling procedures in accordance with company & HACCP policy. Always working with our “Always Fresh” mentality.

Assist with product presentation, rotation, labeling & replenishment.

Ensure in-stock position of available product while monitoring inventory levels through frequent cycle counts.

Maintain working knowledge of all warehouse equipment.

Gain and demonstrate a high level of operational execution and product knowledge.

Ensure consistent execution of all Department operating procedures in accordance with Corporate Audit.

Utilize accomplished selling skills to secure additional sales and use suggestive selling techniques to increase sales of products.

Communicate code dating issues and shrink opportunities and monitor product quality to reduce shrink.

Plan work duties appropriately during the scheduled shift to accomplish all assigned tasks. Maintain high cleanliness standards; clean as you go, inclusive of washing, cleaning, sweeping, mopping.

Assist department manager with interviewing, hiring & scheduling needs.

Adhere to all local, state & federal laws, and company guidelines; comply with and reinforce all food safety and safety regulations/guidelines/procedures and programs; report all issues and illegal activity, including robbery, theft, or fraud.

Assist general team members as needed.

Assist in other areas of the warehouse as needed and requested.

Must be able to perform the essential functions of this position with or without reasonable accommodation.

Experience And Skills Required

Ability to develop and train team members, build relationships, utilize skills of team members most appropriately.

Ability to provide outstanding customer service.

Ability to manage warehouse operations effectively and efficiently.

Ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to team members.