Assistant Dean of Students for Student Support

Iowa State University; Ames (IA); On-site; USD 85,000 - 110,000; Full time

Job summary

Iowa State University seeks an Assistant Dean of Students for Student Support to lead the Office of Student Assistance, Parent and Family Programs, Off-Campus Student Support, and Sloss House operations. This role guides case management, crisis response, and student wellbeing initiatives across campus.

The ideal candidate balances strategic planning with hands-on support, building partnerships to strengthen student success and retention, while overseeing a dynamic team.

Qualifications

• Bachelor's degree and 7 years of related experience.
• Master's degree in Student Affairs, Higher Education Administration, Counseling, Psychology, Social Work, or a related field.
• Experience supervising, mentoring, and developing professional staff.
• Experience providing case management, care coordination, or crisis intervention in a college/university setting.
• Experience developing, implementing, and assessing programs that support student retention, success, and well-being.

Responsibilities

• Provide leadership and oversight for student assistance, care/case management, parent and family programming, off-campus student support, and other student support services.
• Manage complex student support cases and coordinate interventions for students experiencing academic, personal, behavioral, or crisis-related challenges.
• Supervise, mentor, and evaluate professional staff and student employees.
• Lead student case review and support processes to promote student success and well-being.
• Coordinate responses to critical student situations and provide guidance on crisis intervention and case management practices.
• Collaborate with faculty, staff, administrators, and campus partners to address student concerns and connect students with appropriate resources.
• Develop, implement, and assess programs, services, and initiatives that support student retention, success, and well-being.
• Establish goals, priorities, and operational plans aligned with departmental and institutional objectives.
• Manage departmental budgets, resources, and operational activities.
• Build and maintain strong partnerships with campus and community stakeholders to enhance student support efforts.
• Oversee physical space of Sloss House.
• Provide consultation, training, and educational outreach related to student well-being, care strategies, and student support resources.
• Analyze data and assessment results to identify trends, evaluate effectiveness, and drive continuous improvement.
• Serve on university committees, task forces, and leadership groups, representing the Dean of Students Office.
• Interpret and apply policies, procedures, and best practices to support effective student case management, well-being, and success.
• Contribute to strategic planning efforts and support departmental and institutional priorities.

Education

Master's degree in Student Affairs, Higher Education Administration, Counseling, Psychology, Social Work, or a related field

Job description

Position Title:

Assistant Dean of Students for Student Support

Job Group:

Professional & Scientific

Required Minimum Qualifications:

Bachelor's degree and 7 years of related experience

Job Description:

Summary of Duties and Responsibilities:

Interested in making a meaningful impact on the lives of students by helping them navigate challenges and achieve success throughout their college journey? Looking for a leadership role where you can balance strategic planning, relationship building, crisis response, and student support?

If so, the Dean of Students Office (DSO) with Iowa State University is seeking applicants for an Assistant Dean of Students for Student Support! This individual will provide leadership for the Office of Student Assistance, Parent and Family Programs, Off-Campus Student Support Program, and the Sloss House operations. This position will be classified as an Assistant Dean of Students.

What You'll Do:

• Provide leadership and oversight for student assistance, care/case management, parent and family programming, off-campus student support, and other student support services.
• Manage complex student support cases and coordinate interventions for students experiencing academic, personal, behavioral, or crisis-related challenges.
• Supervise, mentor, and evaluate professional staff and student employees.
• Lead student case review and support processes to promote student success and well-being.
• Coordinate responses to critical student situations and provide guidance on crisis intervention and case management practices.
• Collaborate with faculty, staff, administrators, and campus partners to address student concerns and connect students with appropriate resources.
• Develop, implement, and assess programs, services, and initiatives that support student retention, success, and well-being.
• Establish goals, priorities, and operational plans aligned with departmental and institutional objectives.
• Manage departmental budgets, resources, and operational activities.
• Build and maintain strong partnerships with campus and community stakeholders to enhance student support efforts.
• Oversee physical space of Sloss House.
• Provide consultation, training, and educational outreach related to student well-being, care strategies, and student support resources.
• Analyze data and assessment results to identify trends, evaluate effectiveness, and drive continuous improvement.
• Serve on university committees, task forces, and leadership groups, representing the Dean of Students Office.
• Interpret and apply policies, procedures, and best practices to support effective student case management, well-being, and success.
• Contribute to strategic planning efforts and support departmental and institutional priorities.

The ideal candidate is a trusted relationship builder with strong leadership skills and a genuine commitment to student well-being. They will be comfortable balancing strategic thinking with hands-on support while fostering partnerships that strengthen the student experience.

Preferred Qualifications:

• Master's degree in Student Affairs, Higher Education Administration, Counseling, Psychology, Social Work, or a related field.
• Experience working in a higher education environment supporting student success, well-being, retention, or student affairs initiatives; experience supporting non-residential, off-campus, or commuter student populations is a plus.
• Experience supervising, mentoring, and developing professional staff.
• Experience providing case management, care coordination, or crisis intervention; preferably in a college or university setting.
• Experience developing, implementing, and assessing programs, services, or initiatives that support student retention, success, and well-being.

About Dean of Students Office at Iowa State University:

The Dean of Students Office's primary goal is to empower every Cyclone to thrive at Iowa State University. Whether through our academic enrichment initiatives, programs designed to help all students experience a sense of community and belonging, or support resources we provide to help students navigate challenges that sometimes arise during their college journey, we seek to help students experience success in every aspect of their college experience. We also serve as a resource and partner with other campus departments, recognizing that students benefit from a collaborative network of resources. To learn more, please visit DSO.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Why Choose Iowa State University?

Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:

• Retirement benefits