Assistant Dean of Students for Student Support

Iowa State University - College of Design; Ames (IA); Sur place; USD 85 000 - 110 000; Plein temps

Résumé du poste

The Assistant Dean of Students for Student Support at Iowa State University - College of Design provides leadership for student assistance, care, and programs that promote retention, well-being, and success. You will manage complex cases, supervise staff, and coordinate crisis response while partnering with faculty and campus partners.

Ideal candidates bring a graduate degree in a related field (Master’s preferred) and at least seven years of related experience in higher education.

Qualifications

• Bachelor’s degree with 7 years of related experience required.
• Master’s degree in a related field preferred.
• Experience supervising staff and managing programs.

Responsabilités

• Provide leadership and oversight for student assistance, care/case management, parent and family programs, off-campus student support, and other student support services.
• Manage complex student support cases and coordinate interventions for students experiencing academic, personal, behavioral, or crisis-related challenges.
• Supervise, mentor, and evaluate professional staff and student employees.
• Lead student case review and support processes to promote student success and well-being.
• Coordinate responses to critical student situations and provide guidance on crisis intervention and case management practices.
• Collaborate with faculty, staff, administrators, and campus partners to address student concerns and connect students with appropriate resources.
• Develop, implement, and assess programs, services, and initiatives that support student retention, success, and well-being.
• Establish goals, priorities, and operational plans aligned with departmental and institutional objectives.
• Manage departmental budgets, resources, and operational activities.
• Build and maintain strong partnerships with campus and community stakeholders to enhance student support efforts.
• Oversee physical space of Sloss House.
• Provide consultation, training, and educational outreach related to student well-being, care strategies, and student support resources.
• Analyze data and assessment results to identify trends, evaluate effectiveness, and drive continuous improvement.
• Serve on university committees, task forces, and leadership groups, representing the Dean of Students Office.
• Interpret and apply policies, procedures, and best practices to support effective student case management, well-being, and success.
• Contribute to strategic planning efforts and support departmental and institutional priorities.

Connaissances

Leadership

Case management

Crisis intervention

Relationship building

Policy interpretation

Formation

Bachelor's degree

Master's degree preferred

Description du poste

## Assistant Dean of Students for Student SupportApply: Ames, IA: Full time: Posted Today: R20006## Position Title:Assistant Dean of Students for Student Support## Job Group:Professional & Scientific## Required Minimum Qualifications:Bachelor’s degree and 7 years of related experience## Job Description:**Summary of Duties and Responsibilities:**Interested in making a meaningful impact on the lives of students by helping them navigate challenges and achieve success throughout their college journey? Looking for a leadership role where you can balance strategic planning, relationship building, crisis response, and student support? If so, the Dean of Students Office (DSO) with Iowa State University is seeking applicants for an Assistant Dean of Students for Student Support! This individual will provide leadership for the Office of Student Assistance, Parent and Family Programs, Off-Campus Student Support Program, and the Sloss House operations. This position will be classified as an Assistant Dean of Students. **What You'll Do:*** Provide leadership and oversight for student assistance, care/case management, parent and family programming, off-campus student support, and other student support services.* Manage complex student support cases and coordinate interventions for students experiencing academic, personal, behavioral, or crisis-related challenges.* Supervise, mentor, and evaluate professional staff and student employees.* Lead student case review and support processes to promote student success and well-being.* Coordinate responses to critical student situations and provide guidance on crisis intervention and case management practices.* Collaborate with faculty, staff, administrators, and campus partners to address student concerns and connect students with appropriate resources.* Develop, implement, and assess programs, services, and initiatives that support student retention, success, and well-being.* Establish goals, priorities, and operational plans aligned with departmental and institutional objectives.* Manage departmental budgets, resources, and operational activities.* Build and maintain strong partnerships with campus and community stakeholders to enhance student support efforts.* Oversee physical space of Sloss House.* Provide consultation, training, and educational outreach related to student well-being, care strategies, and student support resources.* Analyze data and assessment results to identify trends, evaluate effectiveness, and drive continuous improvement.* Serve on university committees, task forces, and leadership groups, representing the Dean of Students Office.* Interpret and apply policies, procedures, and best practices to support effective student case management, well-being, and success.* Contribute to strategic planning efforts and support departmental and institutional priorities. The ideal candidate is a trusted relationship builder with strong leadership skills and a genuine commitment to student well-being. They will be comfortable balancing strategic thinking with hands-on support while fostering partnerships that strengthen the student experience. **Preferred Qualifications:*** Master's degree in Student Affairs, Higher Education Administration, Counseling, Psychology, Social Work, or a related field.* Experience working in a higher education environment supporting student success, well-being, retention, or student affairs initiatives; experience supporting non-residential, off-campus, or commuter student populations is a plus.* Experience supervising, mentoring, and developing professional staff.* Experience providing case management, care coordination, or crisis intervention; preferably in a college or university setting.* Experience developing, implementing, and assessing programs, services, or initiatives that support student retention, success, and well-being. **About Dean of Students Office at Iowa State University:**The Dean of Students Office's primary goal is to empower every Cyclone to thrive at Iowa State University. Whether through our academic enrichment initiatives, programs designed to help all students experience a sense of community and belonging, or support resources we provide to help students navigate challenges that sometimes arise during their college journey, we seek to help students experience success in every aspect of their college experience. We also serve as a resource and partner with other campus departments, recognizing that students benefit from a collaborative network of resources. To learn more, please visit DSO. Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position. **Application Instructions:** To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:* Resume/Curriculum Vitae* Letter of Application/Cover Letter **Why Choose Iowa State University?** Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:* Retirement benefits including defined benefit and defined contribution plans* Generous vacation, holiday, and sick time and leave plans* Onsite childcare (Ames, Iowa)* Life insurance and long-term disability* Flexible Spending Accounts* Various voluntary benefits and discounts* Employee Assistance Program* Wellbeing program If you have questions regarding this application process, please email [e-mail], or call 515-294-4800 or Toll Free: 1-877-477-7485.## Appointment Type:Regular## Number of Months Employed Per Year:12 Month Work Period## Time Type:Full time## Pay Grade:PS810## Original Posting Date:October 15, 2026## Posting Close Date:October 29, 2026## Job Requisition Number:R20006Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. [phone], email [e-mail] ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.Current employees (excluding temporary, student and graduate assistants) must apply through the Workday Internal Careers Hub.