Assistant Dean of Student Success & Retention

Western University of Health Sciences; Pomona (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

Western University of Health Sciences seeks an Assistant Dean of Student Success to lead academic counseling, coaching, and early-alert processes forOptometry College students. You will coordinate interventions, mentor faculty, and drive programs promoting persistence, professional readiness, and licensure preparation.

Under the Associate Dean of Student Life & Success, you will ensure confidential support services, data-driven improvements, and collaboration across faculty, administrators, and

Qualifications

• Education: Master’s degree in higher education, student affairs, counseling, education, health professions education, psychology, public health, or a closely related field.
• Experience: Minimum of 5 years of progressively responsible experience in higher education, student affairs, academic advising, student success, or related student-support environment.

Responsibilities

• Provides leadership for academic counseling, student support planning, and coordinated intervention services designed to promote academic progress, persistence, retention, and successful degree completion.
• Leads early-alert, progress-monitoring, and case management processes for students experiencing academic difficulty; coordinates timely outreach, documentation, follow-up, and referrals in collaboration with faculty and University support offices.
• Provides individualized academic counseling and coaching to students regarding academic performance, study planning, time management, professional expectations, and strategies for successful progression through the curriculum.
• Coordinates faculty consultation related to student performance and serves as a resource to faculty seeking guidance on student support, referrals, academic recovery planning, and appropriate intervention strategies.
• Collaborates to align academic counseling, learning support, tutoring, diagnostic assessment, workshops, and targeted intervention services for students with identified needs.

Skills

Student success

Academic advising

Communication

Collaboration

Problem solving

Project management

Data analysis

Confidentiality

Education

Master’s degree in higher education or related field

Tools

Microsoft Office

Student Information Systems

Learning Management Systems

CRM systems

Data-tracking/reporting tools

Job description

Western University of Health Sciences seeks an Assistant Dean of Student Success to lead academic counseling, coaching, and early-alert processes forOptometry College students. You will coordinate interventions, mentor faculty, and drive programs promoting persistence, professional readiness, and licensure preparation.

Under the Associate Dean of Student Life & Success, you will ensure confidential support services, data-driven improvements, and collaboration across faculty, administrators, and