Assistant Dean of Student Services

Community College of Rhode Island; Warwick (RI); On-site; USD 110,000 - 160,000; Full time

Job summary

Community College of Rhode Island seeks an Assistant Dean of Student Services to provide strategic leadership for credit and non-credit student services, enhancing student development, engagement, and success on campus.

The role oversees Personal Counseling, Disability Accessibility for Students, the Benefits Hub/United Way, and Athletics and Recreation programs, working with the Dean of Students Office to create inclusive, student-centered services that improve retention and outcomes for CCRI

Qualifications

• Master's degree in Counseling, Higher Education Administration, College Student Personnel Administration, or related field.
• Seven (7) years of progressively responsible professional experience in higher education, student affairs, or a related field.
• Minimum of five (5) years of leadership experience, including supervision of professional staff and management of departmental operations.
• Demonstrated experience in strategic planning, budget administration, personnel management, assessment, and program development.
• Experience developing, implementing, and enhancing student services, programs, and initiatives that support student success (i.e. CARE TEAM).
• Experience utilizing technology, data, and assessment practices to improve operational effectiveness and student outcomes.
• Experience serving and supporting diverse student populations in a higher education environment.
• Ability to build collaborative partnerships and work effectively across academic and administrative divisions.
• Demonstrated leadership and team-building skills, including the ability to lead cross-functional initiatives and manage change.
• Strong organizational, project management, and problem-solving skills, with the ability to manage multiple priorities in a dynamic environment.
• Strong interpersonal, written, and verbal communication skills.
• Ability to foster inclusive and supportive relationships with students, faculty, staff, and external stakeholders.
• Knowledge of student development, student success practices, and higher education policies and procedures.
• Ability to exercise sound judgment, work independently, and make data-informed decisions.
• Ability to develop, implement, and assess programs and services that advance student engagement, retention, and success.

Responsibilities

• Provide leadership for the design and delivery of student support services that enhance student development, engagement, and retention.
• Lead and support a vision for proactive, personalized, and culturally responsible student support services by partnering with administrators, faculty, staff, students, and alumni.
• With the Dean of Students, ensure the delivery of outcomes-based student services, specifically within the Divisions of Student Affairs and Workforce Partnerships.
• Provide vision, leadership, and supervision to the Dean of Students Office.
• Work with faculty to integrate and create a holistic and collaborative approach to students through their collegiate experiences.
• Collaborate with key offices, including but not limited to Admissions, Academic Affairs, the Alumni Office, New Student Orientation Programs, Student Life, Disability Accessibility for students, and more.
• Engage in internal and external activities to represent the college in the areas within the Division of Student Affairs and including membership on committees.
• Assist the Dean of Students with sub-divisional and divisional goals as needed.
• Serve on College Committees and task groups as needed.
• Participate in and attend key College events, including but not limited to New Student Orientation.

Skills

Leadership

Strategic planning

Budget administration

Assessment

Program development

Staff supervision

Data-informed decisions

Collaboration

Communication

Student services

Education

Master's degree in Counseling

Job description

Job Summary:

The Assistant Dean of Student Services provides strategic leadership, vision, and direction for credit and non-credit student affairs initiatives and student services designed to enhance student development, engagement, and success. The Assistant Dean of Student Services will develop and implement a coordinated student services model that strengthens support and success for credit and non-credit students.

The Assistant Dean will oversee Personal Counseling, and Disability Accessibility for Students, the Benefits Hub/UnitedWay, and support Athletics and Recreation programs. The incumbent will oversee a coordinated student support model focused on improving student retention, engagement, and outcomes. More specifically, working closely with the Dean of Students Office, the Assistant Dean will conceptualize, develop, and deliver inclusive, student-centered support services that promote student engagement, persistence, and success for all CCRI students.

The Assistant Dean is responsible for fostering strong partnerships with organizations across several sectors to develop opportunities for students. The Assistant Dean will support the Dean of Students in partnering with campus stakeholders, including administrative leaders, faculty, staff, alumni, business leaders, and students, to enrich and expand student support services for all CCRI students.

Duties and Responsibilities:

Strategic Planning, Leadership and Collaboration

• Provide leadership for the design and delivery of student support services that enhance student development, engagement, and retention.

• Lead and support a vision for proactive, personalized, and culturally responsible student support services by partnering with administrators, faculty, staff, students, and alumni.

• With the Dean of Students, ensure the delivery of outcomes-based student services, specifically within the Divisions of Student Affairs and Workforce Partnerships.

• Provide vision, leadership, and supervision to the Dean of Students Office.

• Work with faculty to integrate and create a holistic and collaborative approach to students through their collegiate experiences.

• Collaborate with key offices, including but not limited to Admissions, Academic Affairs, the Alumni Office, New Student Orientation Programs, Student Life, Disability Accessibility for students, and more.

• Engage in internal and external activities to represent the college in the areas within the Division of Student Affairs and including membership on committees.

• Assist the Dean of Students with sub‑divisional and divisional goals as needed.

• Serve on College Committees and task groups as needed.

• Participate in and attend key College events, including but not limited to New Student Orientation.

Supervision and Management

• Oversee the Community Standards Office. Personal Counseling and Wellness, the Office of Disability Accessibility for Students, the Benefits Hub/United Way, and support Athletics and Recreation programs.

• With Directors (or similar), oversee all key operations.

• Encourage high morale and quality student service through a leadership style that encourages staff to strive for the achievement of annually established goals and objectives.

• Ensure staffing at College events, including but not limited to New Student Orientation and admissions events.

• Assessment and Reporting

• Ensure assessment of services and programs within the Division of Student Affairs; ensure the collection and reporting of student success outcomes and conduct related research.

• Provide consistent and accurate reports to the Dean of Students (or similar).

Occasional Job Functions:

• Assume other duties and responsibilities as assigned by Dean of Students.

• Attendance at on- and off-campus events outside of the standard workday.

• Work evening and weekend hours as required.

• Support subdivision and division in the absence of the Dean of Students.

Minimum Requirements:

• Master's degree in Counseling, Higher Education Administration, College Student Personnel Administration, or a related field.

• Seven (7) years of progressively responsible professional experience in higher education, student affairs, or a related field.

• Minimum of five (5) years of leadership experience, including supervision of professional staff and management of departmental operations.

• Demonstrated experience in strategic planning, budget administration, personnel management, assessment, and program development.

• Experience developing, implementing, and enhancing student services, programs, and initiatives that support student success (i.e. CARE TEAM).

• Experience utilizing technology, data, and assessment practices to improve operational effectiveness and student outcomes.

• Experience serving and supporting diverse student populations in a higher education environment.

• Ability to build collaborative partnerships and work effectively across academic and administrative divisions.

• Demonstrated leadership and team-building skills, including the ability to lead cross-functional initiatives and manage change.

• Strong organizational, project management, and problem‑solving skills, with the ability to manage multiple priorities in a dynamic environment.

• Strong interpersonal, written, and verbal communication skills.

• Ability to foster inclusive and supportive relationships with students, faculty, staff, and external stakeholders.

• Knowledge of student development, student success practices, and higher education policies and procedures.

• Ability to exercise sound judgment, work independently, and make data-informed decisions.

• Ability to develop, implement, and assess programs and services that advance student engagement, retention, and success.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Applicants must be authorized to work for ANY employer in the U.S. We are unable tosponsoror take over sponsorship of any employmentvisa including student visas.