Assistant Critical Facilities Manager

T5Datacenters; Frederick (MD); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401k with match

PTO and paid holidays

Job summary

T5Datacenters in Frederick, Maryland is seeking an Assistant Critical Facilities Manager (ACFM) to oversee data center operations, ensuring the maintenance and reliability of critical infrastructure. The ACFM will collaborate closely with the Director to build a skilled team of technicians.

This role requires effective communication and the ability to manage multiple priorities in a 24x7 operational environment. Benefits include medical insurance and annual bonuses.

Qualifications

• 3-5 years of experience in mission-critical environments required.
• Minimum 1 year direct management of non-exempt employees required.
• Experience in a colocation data center environment preferred.

Responsibilities

• Assist in managing critical data center operations.
• Work shifts to support 24x7 data center operations.
• Manage access control to the data center.

Skills

Verbal communication

Analytical skills

Budget understanding

Electrical and mechanical systems knowledge

Project management

Education

Bachelor’s Degree in relevant field

Job description

Job Summary

The Assistant Critical Facilities Manager (ACFM) is responsible for all aspects of data center and maintenance of critical and non‑critical data center infrastructure, equipment, systems, and staff. The ACFM will work with the Director to build a team of Critical Facilities Technicians (CFTs) and contractors to achieve 100% availability, train staff on colocation data center environments, and ensure safety and reliability within the data center.

Responsibilities

• Assist the CFM in managing the operation and maintenance of critical and non‑critical data center infrastructure, equipment, and systems.
• Assist the CFM in building a staff of CFTs with the necessary skill sets to achieve 100% uptime while minimizing risk for T5 customers.
• Manage power and cooling capacity and monitor environmental conditions within the data halls.
• Work shifts to support 24x7 data center operations with flexibility to cover other shifts and maintenance activities as needed.
• Provide on‑call support and respond to all data center emergencies 24x7, including onsite response outside of scheduled shifts.
• Resolve all electrical, mechanical and Fire Protection System issues in the data center while minimizing risk and communicating issues to management and customers.
• Assist the CFM in lead‑capacity coordinating data center construction and commissioning and overseeing the transition from construction to sustainable operations.
• Review results from preventive maintenance inspections and provide guidance on how to address issues found.
• Determine actionable items to address Quality Control review results.
• Assume ownership of the ongoing evolution and operation of the facility Computerized Maintenance Management System (CMMS).
• Ensure T5FM standards for using the CMMS are adhered to by all staff and oversee accuracy and completeness, producing operational reports as needed.
• Enforce strict adherence to customer SLAs and change control activities.
• Assist as requested with the development and enforcement of Data Center standards and policies.
• Responsible for scheduling, coordinating, and reviewing work handled by outside contractors and vendors.
• Assist with managing client relationships and growing the business at the assigned site.
• Assist and plan with clients on facilities issues and resolutions.
• Manage access to the Data Center(s) ensuring that the appropriate access control lists are maintained and reviewed regularly.
• Assist the CFM in managing site safety and environmental compliance.
• Assist the CFM in performing resource planning, cost estimation, and budget development.
• Assist in managing the facilities budget.
• Assist CFM with managing facilities support and operations staff.
• Assume a leadership role with limited authority in the absence of the CFM.
• Assist with site‑tours for current and future customers as required.
• Assist with coordination with all other groups (development, marketing, etc.) as needed.
• Manage CFT work schedules and assignments.
• Manage special projects as assigned.
• Adhere to all federal and local safety laws.
• Complete other duties consistent with the role as assigned by T5FM management.

Education and Experience

• Bachelor’s Degree (B.A. or B.S.) from an accredited college or university in a major relevant field of study or equivalent being 3‑5+ years of experience in mission‑critical environments, required.
• Minimum 1‑year direct management of non‑exempt shift‑based employees, required.
• Minimum 1‑year experience in a colocation data center environment, preferred.
• Experience establishing a new colocation data center or data hall, preferred.
• Technical school with an emphasis on mission‑critical operations, high‑performance manufacturing, or relevant military operations (US Navy a plus), preferred.

Compensation

• Annual bonus potential.
• Benefits: medical, dental, vision, 401k with match.
• PTO and paid holidays.

Knowledge, Skills, Abilities, and Competencies

• Exceptional verbal and written communication skills for interacting with internal employees, leaders, external contractors and customers.
• Strong analytical and decision‑making skills for understanding and evaluating complex problems.
• Solid understanding of budgets and financial topics.
• Able to prioritize work based on business and customer demands.
• Able to work within middle to upper levels of the organization.
• Able to articulate concepts and ideas to a non‑technical audience.
• Participate in and contribute to customer‑requested business reviews and audits.
• Able to understand and train others on electrical and mechanical systems and other technical aspects of facilities management.
• Able to read and understand complex drawings, systems and other documentation.
• Experience creating, managing, and maintaining service catalogs and SLAs.
• Knowledge of critical systems monitoring and change control.
• Experience creating and managing a critical infrastructure preventive maintenance program.
• Takes responsibility for actions and is transparent in dealing with internal and external partners / stakeholders.
• Has a "can‑do" service attitude, conscientious and takes personal pride in work (preferred).

Physical Requirements

• Ability to stand, walk, sit, climb, and balance.
• Ability to stoop, kneel, crouch and crawl using both arms and legs.
• Ability to reach with both hands and arms.
• Ability to grasp, push, and pull objects.
• Ability to smell, talk and hear.
• Ability to use hands and arms to reach, handle, feel, and type.
• Ability to see at close and distance ranges and distinguish color correctly.
• Ability to work inside and outside.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Equal Employment Opportunity Statement

All information will be kept confidential according to EEO guidelines. T5 Data Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws.