Assistant Conference Coordinator

MSU - Michigan State University; East Lansing (MI); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a detail-oriented Assistant Conference Coordinator to join their team at a vibrant business conference center. This role is perfect for energetic individuals who thrive in customer service and enjoy working with technology. You will assist in managing daily operations, setup conference rooms, and ensure clients have a seamless experience with the technology provided. With flexible shifts and a supportive environment, this opportunity allows you to engage with diverse clientele while contributing to memorable events. If you are passionate about service and technology, this is the perfect role for you!

Qualifications

• Excellent interpersonal skills and a passion for customer service.
• Strong verbal and written communication skills are essential.

Responsibilities

• Assist in daily operations of the conference center.
• Setup and maintain classroom technology and equipment.
• Interact with clients and ensure a positive experience.

Skills

Customer Service

Interpersonal Skills

Verbal Communication

Written Communication

Technology Setup

Tools

AV Equipment

Computers

Projectors

Videoconference Systems

Job description

Unit Position Summary

The MSU Management Education Center is a full-service business conference center located in southeast Michigan 20 miles north of Detroit. Sitting on over 25 acres, our expansive facility offers over 25,000 square feet of flexible indoor & outdoor event space serving as a location for MSU classes, corporate training, and association meetings.

We are seeking a professional, reliable & customer service-minded individual. This position is an outstanding opportunity for a detail-oriented individual that enjoys people, has a high level of energy and enthusiasm, can work independently and with others, and is seeking an in-person customer service role. Appropriate business attire is required.

As an Assistant Conference Coordinator, you will be tasked with assisting in daily conference center operations at the MEC facility located in Troy, MI. This in-person position is ideally suited for those persons looking for part-time to full-time work (i.e., 15 - 35 hours weekly) with flexible afternoon/evening shifts (M-F). Some weekends may be required. Competitive hourly wages commensurate with experience offered, starting at a minimum of $20 per hour.

Typical Daily Tasks

• Interacting with MEC clientele and conference center staff.
• Reading and interpreting Banquet Event Orders.
• Physical setup of conference room tables & chairs for day & evening classes.
• Monitoring & adjusting facility heating, cooling & lighting systems.
• Setting up and testing of classroom instructional equipment including computers, projectors, monitors, cameras, sound systems, microphones, and similar equipment.
• Greeting & assisting clients with setting up, testing, and use of technology.
• Operating videoconference camera & sound equipment for Zoom & MS Teams sessions.
• Monitoring & adjusting of lecture capture recording systems.
• Organizing & maintaining technology equipment.
• Daily administrative tasks including light cleaning & maintenance as needed.

Qualifications

This position requires individuals to have excellent interpersonal skills and a passion for excellent customer service. Successful candidates will demonstrate strong verbal & written communication skills and be willing to learn classroom technology. Training & support will be provided. Candidates will be required to regularly perform physical work and be able to lift heavy items including tables, chairs, AV equipment, boxes, etc.

Application Instructions

Resume, Cover Letter, and 2 Professional References required.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability, or protected veteran status.