Assistant Concessions Manager (Food & Beverage)

Mission Concepcion Sports Park; San Antonio (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A vibrant sports park is seeking an Assistant Concessions Manager for full-time work. In this role, you'll manage daily operations, lead a team during events, and ensure stellar customer service. Ideal candidates will have experience in food service and team leadership, plus a passion for providing an exceptional guest experience.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short and Long Term Disability

Employee Assistance Program

Paid Time Off (Vacation, Sick Leave, Holidays)

Pension and Retirement Plan

Qualifications

• At least 1 year in food and customer service.
• Cash handling experience.
• Food Safety Manager Certification preferred or obtainable within 30 days.

Responsibilities

• Lead and train team members.
• Drive sales and manage concessions operations.
• Ensure health standards in food preparation.

Skills

Food preparation knowledge

Sanitation standards knowledge

Customer service

Leadership skills

Communication skills

Critical thinking

Education

High School diploma or equivalent

Job description

FLSA Status: Full-Time, Non-Exempt

Reports to: Concessions Manager

Summary: The Assistant Concessions Manager plays a critical role in assisting the Concessions Manager with daily operations, customer service, and merchandising. The role involves leading team members during various venue sporting events, ensuring outstanding customer service, proper food handling, inventory control, cleanliness, safety, and equipment maintenance.

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short and Long Term Disability
• Employee Assistance Program
• Paid Time Off (Vacation, Sick Leave, Holidays)
• Pension and Retirement Plan

Benefits depend on location and employment status

Responsibilities:

• Motivate, lead, train, and instruct team members.
• Maintain high standards in sales, product quality, and facility appearance daily.
• Achieve organizational goals through effective use of personnel and resources.
• Drive sales, manage concessions operations, and ensure health standards in food preparation and service.
• Oversee cash handling procedures, including register management and deposits.
• Ensure proper food preparation, cleaning, and storage adhering to health standards.
• Provide excellent customer service, take orders, upsell, and ensure product availability.
• Manage inventory controls and conduct inventory checks.
• Oversee cleanliness of the complex, including concessions, seating areas, restrooms, and common areas.
• Ensure custodial duties are performed, including trash removal and restocking.
• Respond to incidents, complete reports, and contact authorities when necessary.
• Assist the Events Manager as needed and perform duties of Sports Events Aide when required.
• Adhere to safety protocols and promote a safe environment.
• Maintain confidentiality of sensitive information.
• Follow the organization’s Code of Conduct and uphold its Mission and Vision.
• Perform other duties as assigned.

Minimum Qualifications:

Education: High School diploma or equivalent

Experience: At least 1 year in food and customer service, team leadership, opening/closing venues, cash handling experience

License and Credentials: Reliable transportation; Food Safety Manager Certification preferred or obtainable within 30 days

Knowledge and Skills:

• Ability to operate POS systems and handle cash securely
• Knowledge of food preparation, sanitation, and health standards
• Ability to operate restaurant equipment safely
• Effective communication skills in a fast-paced environment
• Leadership skills to motivate and evaluate team members
• Organizational skills, attention to detail, and self-motivation
• Flexibility to work varied shifts and outdoor conditions
• Strong written and verbal communication skills
• Critical thinking and problem-solving abilities
• A positive, proactive attitude