Assistant Community Manager - WCR

Allied Residential, Inc.; Seattle (WA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Paid time off (PTO)

401(k) with employer match

Paid holidays

Career development opportunities

Job summary

Allied Residential, Inc. is seeking an Assistant Community Manager in Seattle to support daily operations, leasing, and resident services. You will work closely with the Community Manager to ensure financial performance while delivering top-tier resident satisfaction.

The role requires LIHTC experience, strong customer service, and proficiency in Microsoft Office and property management software like Yardi or RealPage. Occasional inspections and collaboration across teams are essential.

Qualifications

• Leadership and problem-solving abilities required.
• Strong customer service orientation essential.
• LIHTC experience is required.
• Proficient with Microsoft Office applications (Outlook/Excel/Word).
• Experience with property management software (Yardi or RealPage) preferred.

Responsibilities

• Assist Community Manager in daily operations of the community.
• Show apartments, explain leases, and highlight amenities.
• Provide info on schools, shopping, and transit.
• Process leases, deposits, and rent payments.
• Address resident concerns including maintenance.
• Inspect vacant units for repairs and compliance.
• Support staff and attend trainings and meetings.

Skills

Leadership

Problem-solving

Customer service

LIHTC experience

Microsoft Office proficiency

Analytical reasoning

Tools

Microsoft Office Suite (Outlook, Excel, Word)

Yardi

RealPage

Job description

Company Overview

At Allied Residential, we don't just manage properties-we build communities. Since 1987, we've been creating vibrant living spaces across the Puget Sound and beyond. Our team thrives in a culture of growth, integrity, and collaboration. With professional training, career advancement, and a supportive environment, we empower our people to lead with purpose and make a lasting impact.

Position Summary

As an Assistant Community Manager, you'll be the right-hand partner to the Community Manager, helping ensure smooth daily operations, top-notch resident satisfaction, and strong financial performance. You'll be on the front lines with residents, prospects, and the team-handling everything from leasing and rent collection to problem-solving and property inspections-while keeping the community running like a well-oiled machine.

Key Responsibilities

• Support the Community Manager in overseeing all aspects of community operations.
• Show apartments to prospective residents, explain lease terms, and highlight community amenities.
• Provide information on local schools, shopping, recreation, and transportation options.
• Process lease agreements, collect deposits, and manage rental payments.
• Respond to and resolve resident concerns, including maintenance, utilities, and service issues.
• Inspect vacant units to identify repair and maintenance needs.
• Step in to manage community issues in the absence of the Community Manager.
• Attend and actively participate in regular meetings and training sessions.
• Supervise community employees in accordance with company policies and applicable laws.

Qualifications

• Six months to one year of related property management or leasing experience, or equivalent education and training.
• Strong skills in Microsoft Office Suite (Outlook, Excel, Word); experience with Yardi or RealPage highly preferred.
• Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals, and to interpret graphs and percentages.
• Proven leadership, problem-solving, and customer service skills.
• Ability to work in both office and property environments, including unit inspections in varying weather conditions.
• Capacity to occasionally lift up to 10 pounds, navigate stairs, and walk varied terrain.
• Must have experience with LIHTC.

Compensation and Benefits

• We offer a competitive wage based on experience, along with a comprehensive benefits package designed to support your health, financial well-being, and work-life balance.
• This position is eligible for property‑specific incentive programs. Bonus structures vary by ownership group and may include occupancy‑based incentives, lease‑up bonuses, financial performance bonuses, or annual performance‑based awards. Eligibility and bonus criteria are determined by the ownership group of the assigned property.
• 152 hours (19 days) of Paid Time Off (PTO) annually, plus carry-over up to 120 hours and longevity PTO at 6 and 10 years.
• 9 paid holidays.
• Comprehensive health benefits including medical, dental, vision, life, and disability-effective the 1st of the month after 60 days.
• Health Savings Accounts and Flexible Spending Accounts.
• Employee Assistance Plan.
• 401(k) with employer match (25% of contributions up to 4% of eligible pay).
• Continuous professional development and advancement opportunities.
• Schedule is Monday-Friday, 9am-5pm.

Equal Opportunity Employer

Allied Residential proudly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Mission Statement

Creating Communities | Exceeding Expectations