Assistant Community Manager - The Hightone

TAM Residential; Denton (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Life insurance

PTO

Holiday pay

Job summary

TAM Residential is seeking an Assistant Community Manager for The Hightone. This role supports daily property operations, assists with leasing and resident relations, and helps drive financial and operational goals.

Strong organization, problem solving, and a valid driver’s license are required. Ideal candidates will have 1–3 years of multi-family property management or leasing experience and familiarity with Entrata or similar software.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of multi-family property management or leasing experience.
• Proficiency with property management software preferred.

Responsibilities

• Support daily operations of the assigned community.
• Assist with leasing, resident relations and financial administration.
• Conduct property tours and process applications.
• Assist with monthly and quarterly marketing plans and renewals.
• Collaborate with maintenance to ensure timely work orders and turnover.
• Provide exceptional customer service to residents and applicants.

Skills

Organizational skills

Problem solving

Conflict resolution

Valid driver’s license

Education

High School Diploma or equivalent

Tools

Entrata

Job description

Our team members are an important part of our success. Let’s work together to find the best place for you to excel.

Medical

Vision

401k

About TAM Residential

As a provider of property management services to the multifamily community, TAM Residential is dedicated to supporting ownership’s investment and pursuing every opportunity to maximize value and achieve above-market returns. This is accomplished with a company culture centered around communication, collaboration, creativity, innovation, and fun. By putting team members first, they have created an environment that does promote career growth, professional development, and attract top talent. TAM Residential is located in six-states.

Position:Assistant Community Manager - The Hightone

Location: The Hightone

2951 Picadilly Ln.

Job Id:2611

# of Openings:1

Join TAM Residential- Where Your Career Thrives
At TAM Residential, we are more than a property management service provider for the multifamily community. We’re dedicated to maximizing the value of every property and delivering above-market returns for our clients, supported by a unique company culture built on communication, collaboration, creativity, and innovation.
TAM was awarded NAA's Top Employer for 2022!

JOB SUMMARY:

The Assistant Community Manager supports the daily operations of their assigned community and works closely with the Community Manager to ensure efficient property management, resident satisfaction and retention, and achievement of financial and operational goals. The Assistant Community Manager assists with leasing, resident relations, and financial administration and is a key contributor to the overall success of the property.

ESSENTIAL JOB FUNCTIONS:

Financial and Administrative Responsibilities:

• Collect and post rent payments, security deposits and other fees accurately and on time.
• Manage delinquencies, payment arrangements and late notices.
• Process any NSF checks, including posting the entry and notifying the residents.
• Maintain accurate lease files, ensuring compliance with company policies and fair housing regulations.
• Walk vacated units and accurately assessing and charging for damage or cleaning.
• Manage tasks in Entrata.
• Prepare reports, resident correspondence and other documents.
• Leasing and Marketing
• Assist Leasing Professionals with all leasing efforts.
• Conduct tours with prospective residents and process applications.
• Assist with planning the monthly and quarterly marketing activity plan.
• Obtain renewals on expiring leases.
• Fully understand and be able to explain the entire lease contract.

Resident Relations and Customer Service

• Provide best-in-class customer service to current and prospective residents.
• Provide support to new residents during move in.
• Promptly handle resident questions and concerns in a timely and professional manner.
• Coordinate move outs and resident transfers.
• Help coordinate resident events, fostering a sense of community.

Operations Support

• Collaborate with the maintenance team to ensure work orders are completed in a timely manner and units are turned promptly.
• Inspect the assigned property to maintain curb appeal and safety standards.
• Enforce community policies and lease agreements consistently and fairly.

SKILLS + ABILITIES:

• Proficiency in Property Management Software (Entrata is preferred).
• Strong organizational skills and the ability to function in a high-volume environment.
• Problem solving and conflict resolution skills.
• If job duties require the use of a vehicle or golf cart, you must maintain a valid driver’s license, an acceptable driving record, and current auto insurance.

EDUCATION + EXPERIENCE:

• High School Diploma or equivalent.
• At least 1-3 years of Multi-Family Property Management or Leasing experience.

WORKING CONDITIONS:

• Ability to operate in an open work area with moderate everyday noise.
• Regular use of standard office equipment such as computers and telephones

The statements above are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. TAM Residential reserves the right to assign or reassign duties as needed to meet business needs.

BENEFITS:

Associates who are regularly scheduled for and work 30 hours or more per week are eligible for company-sponsored benefits the 1st day of the month, following completion of 30 continuous days of employment. Benefits offered include medical, dental and vision coverage, as well as 401K and life insurance. Regular, full-time associates are eligible to accrue paid time off (PTO) and holiday pay.

TAM Residential is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.