Assistant Community Manager - The Grace at Tryon

Greystar; Charlotte (NC); On-site; Full time

Job summary

A leading property management company is seeking an Assistant Community Manager for The Grace at Tryon. This role involves assisting the Community Manager with financial and operational tasks, ensuring resident satisfaction, and managing daily transactions. Ideal candidates will have experience in property management software and a strong customer service background. The position offers competitive hourly pay and a range of benefits, making it an excellent opportunity for those looking to advance in the property management field.

Benefits

Health Insurance

Paid Time Off

Housing Discounts

Sabbatical after 10 years

401(k) Matching

Parental Leave

Qualifications

• Experience in financial transactions and property management.
• Ability to manage resident relations and enforce lease terms.

Responsibilities

• Complete daily financial transactions and rent collection.
• Operate property management software accurately.
• Promote resident satisfaction and manage move-outs.

Skills

Financial Reporting

Customer Service

Accounting

Tools

Yardi

OneSite

Job description

Assistant Community Manager - The Grace at Tryon

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Job Description Summary

Supports and assists the Community Manager in overseeing and managing the financial and operational aspects of the community, including accounting, bookkeeping, financial reporting, rent collection, and using property management software.

Responsibilities

1. Complete daily financial transactions such as rent collection, invoice processing, and bank deposits.
2. Operate property management software (Yardi/OneSite) accurately and securely.
3. Review resident accounts for unpaid or late fees, communicate with residents, and enforce lease terms to maximize revenue.
4. Review and process vendor invoices, coordinate with relevant parties, and ensure proper coding and approval.
5. Follow procedures related to evictions, including notices, court proceedings, and representation.
6. Manage resident move-outs, apply deposits, and process dispositions legally and correctly.
7. Promote resident satisfaction by responding promptly to inquiries and complaints.
8. Act as on-site supervisor in the absence of the Community Manager, delegating tasks and coordinating maintenance.
9. Assist in managing owner relationships through meetings, community tours, and updates.

Physical Demands

• Ability to stand, walk, sit, and bend for extended periods; work outdoors in all weather conditions; lift up to 25 pounds independently and 50 pounds with assistance.

Compensation and Benefits

The hourly range is $20.00 - $22.00, with potential bonuses based on performance. Benefits include health insurance, paid time off, housing discounts, a sabbatical after 10 years, 401(k) matching, parental leave, and more.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing and Sales