Assistant Community Manager - The Ellsworth

Greystar; Plantation (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in real estate is seeking a dedicated Community Assistant to support the Community Manager in financial and operational tasks. This role involves managing daily transactions, ensuring data integrity in property management software, and enhancing resident satisfaction. The ideal candidate will thrive in a dynamic environment, handling responsibilities from rent collection to vendor invoice processing. With a range of benefits including medical insurance and 401(k) matching, this position offers a great opportunity for growth in the real estate sector.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Matching

Onsite Housing Discounts

Sabbaticals

Parental Leave

Employee Assistance

Fertility Benefits

Qualifications

• Experience in accounting and bookkeeping tasks is essential.
• Strong customer service skills to enhance resident satisfaction.

Responsibilities

• Manage daily financial operations, including rent collection and reporting.
• Ensure data integrity in property management software.

Skills

Accounting

Bookkeeping

Customer Service

Financial Reporting

Data Integrity

Education

High School Diploma

Bachelor's Degree in Finance or related field

Tools

Yardi

OneSite

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $79 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.

Property Details

• Type: Mid-Rise
• Stage: Stabilized
• Unit Count: 315
• Schedule: Monday-Friday

Key Responsibilities

1. Complete daily transactions related to the community's financial operations, including rent collection, bank deposits, and financial reporting.
2. Operate property management software (Yardi/OneSite) accurately and ensure data integrity through updates and backups.
3. Review resident files and records to identify unpaid or late fees, communicate with residents, and enforce lease agreements to maximize revenue.
4. Review and process vendor invoices, ensuring proper reconciliation, approval, and communication.
5. Follow established procedures for evictions, including notices, court representation, and legal compliance.
6. Manage resident move-outs, applying deposits and fees, and processing dispositions per legal requirements.
7. Promote resident satisfaction by responding promptly to inquiries and resolving issues.
8. Act as on-site supervisor in the absence of the community manager, coordinating maintenance and daily operations.
9. Assist in managing owner relationships through meetings, community tours, and performance updates.

Physical Demands

• Stand, walk, sit, bend, climb ladders, reach, carry objects, and crawl in confined areas.
• Work indoors and outdoors in all weather conditions.
• Push, pull, lift, and carry weights up to 25 pounds independently and 50 pounds with assistance.
• Travel may be required to other properties or for training and meetings.
• Work flexible hours, including evenings, weekends, and holidays.

Compensation & Benefits

The hourly range is $24.00 - $26.00, with additional factors influencing pay. Eligible for bonuses based on performance. Benefits include medical, dental, vision, disability, life insurance, paid time off, onsite housing discounts, sabbaticals, 401(k) matching, parental leave, fertility benefits, employee assistance, and more. Benefits vary for full-time employees and may differ for union roles due to collective bargaining agreements.