Assistant Community Manager - The Ellory - Timnath, CO

Bryten; Timnath (CO); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical Plans

Dental & Vision Insurance

HSA with employer contributions

401(k) with Company Match

Life & Disability Insurance

Vacation Time from Day 1

Paid Holidays + Floating Holidays

Wellness Programs

Professional Development Opportunities

Job summary

Bryten in Timnath, CO is seeking an Assistant Community Manager to support daily operations at The Ellory. You will help manage resident accounts, assist leasing, coordinate maintenance, and uphold service standards to drive occupancy and resident satisfaction.

The role requires 2+ years of residential leasing or property management, strong customer service, and familiarity with property systems (Yardi, ResMan, OneSite). On-site work with competitive hourly pay and comprehensive benefits.

Qualifications

• Minimum 2 years in residential leasing or property management.
• Strong customer service and communication skills.
• Experience with rent collections and financial processes preferred.
• Proficiency with Microsoft Office and property management software.
• On-site work and valid driver's license required.

Responsibilities

• Assist daily operations and overall community performance.
• Manage resident accounts, rent collections, payments, delinquency follow-up.
• Support leasing, occupancy, and resident retention through service quality.
• Process applications, screenings, and guide prospective residents through leasing.
• Coordinate with maintenance for service requests and turnovers.
• Respond professionally to resident concerns and maintain accurate files.
• Assist with lease renewals, move-ins/outs, and communications.
• Support marketing and occupancy initiatives.
• Ensure Fair Housing compliance and company policies.

Skills

Customer service

Organizational skills

Interpersonal communication

Multitasking

Education

High school diploma or GED

Bachelor's degree in Business or related field

Tools

Yardi

ResMan

OneSite

Excel

Outlook/Office Suite

Job description

Job DetailsJob Location: 1173-Ellory - Rockefeller - 280 - Timnath, CO 80547Salary Range: $25.00 - $27.00 HourlyAt The Ellory, we're more than just a place to live—we're a community where residents feel welcomed, valued, and connected. We are seeking a motivated, customer-focused, and detail-oriented Assistant Community Manager to join our team and play a key role in supporting daily operations, enhancing the resident experience, and contributing to the overall success of the community.

What You'll Be Doing

• Assisting with the daily operations and overall performance of the community
• Managing resident accounts, rent collections, payment processing, delinquency follow-up, and tenant notices
• Supporting leasing, occupancy, and resident retention goals through outstanding customer service and operational support
• Processing applications, conducting screenings, and assisting prospective residents throughout the leasing process
• Coordinating with maintenance staff to ensure timely completion of service requests and apartment turns
• Responding professionally and promptly to resident concerns, questions, and requests
• Maintaining accurate resident files, financial records, and operational documentation
• Assisting with lease renewals, move-ins, move-outs, and resident communications
• Supporting community marketing efforts, resident engagement activities, and occupancy initiatives
• Ensuring compliance with Fair Housing regulations, company policies, and applicable laws
• Assisting the Community Manager with financial reporting, property performance monitoring, and operational objectives
• Performing other duties as assigned

Who You Are

• Previous residential property management, leasing, hospitality, retail, or customer service experience preferred
• Two or more years of residential leasing and/or property management experience preferred
• Strong customer service and interpersonal communication skills with the ability to build positive relationships with residents, prospects, vendors, and team members
• Experience managing rent collections, resident accounts, and financial processes preferred
• Excellent organizational skills with strong attention to detail and accuracy
• Ability to prioritize multiple responsibilities and effectively manage competing deadlines in a fast-paced environment
• Strong problem-solving and conflict-resolution skills
• Professional verbal and written communication abilities
• High school diploma or GED required; bachelor's degree in Business, Property Management, or a related field preferred
• Proficiency with Microsoft Office Suite, including Outlook, Teams, Word, and Excel
• Experience with Yardi, ResMan, OneSite, or other property management software preferred
• Working knowledge of Fair Housing practices and multifamily operations preferred
• Bilingual skills are a plus but not required
• Valid driver's license, current automobile insurance, and reliable transportation required

Why You'll Love Working With Us

• Comprehensive Medical Plans with flexible coverage options for you and your family
• Dental & Vision Insurance options to support your overall well-being
• Health Savings Account (HSA) with employer contributions
• 401(k) with Company Match to support your financial wellness
• Life & Disability Insurance options to help protect you and your loved ones
• Vacation Time that starts accruing on Day 1!
• Paid Holidays + Floating Holidays to support work-life balance
• Wellness Programs to support your mind and body
• Professional Development & Education Opportunities to support your professional growth
• And yes — even more supplemental benefits to keep you covered!

We're Committed to You

Bryten is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

If you need reasonable accommodations during the application or interview process, please contact [e-mail].

Disclaimer: Property assignments, work location, schedule, and hours are not permanent and may be modified or reassigned at any time based on business needs, operational requirements, or owner/client requests. This role requires on-site work as scheduled.