Assistant Community Manager (Ten01)

Mark Taylor; Tempe (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an Assistant Community Manager to join their vibrant team in the Greater Phoenix Area. This role is pivotal in delivering exceptional customer service to residents while overseeing daily operations and financial reporting. With a commitment to community excellence, the company fosters a supportive environment that promotes career growth and employee wellness. If you have a passion for property management and a knack for problem-solving, this opportunity is perfect for you. Join a company recognized for its outstanding workplace culture and be part of a team that values your contributions.

Benefits

Opportunities for career growth

Employee referral program

401k with company match

Employee appreciation events

MT Wellness program

Access to resort-style amenities

Qualifications

• 2+ years of experience in Luxury Property Management.
• Intermediate to advanced understanding of accounting and reporting.

Responsibilities

• Manage community accounting activities and ensure financial accuracy.
• Respond to resident inquiries and enhance satisfaction.

Skills

Customer Service

Accounting

Communication

Bookkeeping

Problem Solving

Education

Associate's Degree

Tools

Microsoft Office Suite

Resman

Yardi

Job description

Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more.

As our portfolio continues to grow, so do our Community Teams! Mark-Taylor is hiring Assistant Community Managers in the Greater Phoenix Area!

As an Assistant Community Manager, you will work at one of our beautiful communities and represent Mark-Taylor through the delivery of exceptional customer service for our residents and potential future residents while assisting with overview of the day to day operations of the community and maintaining accurate daily, weekly, and monthly reporting.

You're Excited About This Role Because You Will:

• Manage various community specific accounting activity, such as daily bank deposits, record collection activity, daily input of rental payments, weekly reports, monthly financials, ensuring apartment homes are ready for move in.
• Ensure all proper legal documents are processed and properly served to the resident(s).
• Assist in lease transactions by preparing leases, gathering applicant's history, credit approvals, proofreading all lease paperwork, processing move-ins and move-outs and cancellations, preparing resident lease renewal letters and lease renewal paperwork.
• Respond promptly to concerns, questions, and requests while taking appropriate action to enhance resident satisfaction and retention.
• Knowledgably respond to inquiries about the community, repairs, rent, and policies.
• Contribute to community cleanliness and curb appeal on an ongoing basis.
• Assist in planning and participating in resident functions as directed by Community Manager.
• Assist with all leasing responsibilities as needed.

We're Excited to Meet You! Ideally, You Will Bring:

• Minimum of 2 years of experience working in Luxury Property Management as an Assistant Community Manager or similar title required.
• Intermediate to advanced understanding of general accounting, bookkeeping, and reporting.
• Demonstrated coaching and development ability.
• Associate's Degree preferred or equivalent professional experience.
• Financial acumen with high proficiency in Microsoft Office Suite including Excel.
• Excellent communication skills and professional presence.
• Experience using Resman, Yardi, or similar is especially desirable
• A basic understanding of written and verbal English

Why You’ll Love Working at Mark-Taylor:

• Opportunities for career growth
• Employee referral program
• 401k with company match
• Employee appreciation events
• MT Wellness program
• Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing.

The starting hourly pay rate for Assistant Community Manager is $25.00. This position is eligible for monthly bonuses and a wardrobe allowance. The Assistant Community Manager position will require weekend availability.