Assistant Community Manager- Sunrise Bay

Edgewood Properties, Inc.; Galloway Township (NJ); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401(k)

On-site gym

Housing/appliance discounts

Advancement opportunities

Job summary

Edgewood Properties, Inc. in New Jersey is seeking an Assistant Community Manager to support the Regional Manager across a multi-family portfolio.

You will help with leasing, budgeting, and resident relations, ensuring a high-quality living experience while driving occupancy and revenue growth. The role requires strong customer service, budget discipline, and familiarity with RealPage, with opportunities for advancement in a collaborative team.

Qualifications

• Minimum of 3 years of experience in property management, leasing, or hospitality.
• Experience with budget management, financial reporting, and rent collection.
• Strong customer service, problem-solving, and communication skills.
• Proficiency in RealPage or similar property management software.
• Knowledge of local landlord-tenant laws and fair housing regulations.
• Ability to multitask in a fast-paced environment and work collaboratively with leadership and team members.

Responsibilities

• Assist the Regional Manager in executing financial and occupancy goals.
• Support the preparation and monitoring of the property's budget, including tracking expenses, analyzing financial reports, and identifying cost-saving opportunities.
• Assist with rent collection, delinquency follow-up, and maintaining accurate financial records.
• Review and process invoices using RealPage and assist in budget forecasting.
• Partner with the leasing team to drive occupancy, renewals, and revenue growth.
• Help oversee vendor relationships, ensuring services align with budget and quality expectations.
• Serve as a point of contact for resident inquiries, service requests, and escalations, ensuring prompt resolution to maintain high resident satisfaction.
• Assist in organizing community events and engagement initiatives to foster a strong resident community.
• Address lease violations, notices, and legal matters as needed, including handling Court/Township requirements under the Regional Manager’s guidance.
• Maintain curb appeal and ensure vacant units are market-ready.
• Help oversee maintenance operations, including coordinating work orders, inspections, and capital improvement projects.
• Support compliance with all company policies, local regulations, and fair housing laws.
• Ensure accurate and timely data entry in RealPage for resident and applicant records.
• Support and mentor leasing and administrative staff to ensure efficient daily operations.
• Help manage staff scheduling and workflow to meet operational goals, including move-ins, move-outs, and make-ready timelines.
• Collaborate with the Regional Manager to enhance team performance through training and professional development.

Skills

Property management

Budget management

Financial reporting

Rent collection

Customer service

Communication

RealPage

Landlord-tenant laws

Multitasking

Tools

RealPage

Job description

Overview

Since its founding in 1992, Edgewood Properties has established itself as a leading real estate development and property management company. With corporate headquarters in New Jersey, the company is on a course of growth leading to activities across the nation. Given ongoing construction and development plans, our current apartment portfolio of 6,000 plus units is expected to double in the next couple of years and rise to over 12,000 units in the next five years.

Given our rapid portfolio growth, coupled with ownership's desire to develop and hold rather than sell, the timing is ideal for qualified candidates to come on-board. We're currently seeking an Assistant Community Manager for our multi-family portfolio of properties. Candidate will work full-time at Sunrise Bay, located in Galloway Twp, NJ.

Position Overview

The Assistant Community Manager plays a critical role in supporting the Regional Manager in maximizing the financial performance and operational success of the community. This position assists with resident relations, leasing and marketing efforts, financial tracking, property maintenance coordination, and compliance to ensure a high-quality living experience for residents.

Operational & Financial Support

• Assist the Regional Manager in executing strategic initiatives to achieve financial and occupancy goals.
• Support the preparation and monitoring of the property's budget, including tracking expenses, analyzing financial reports, and identifying cost‑saving opportunities.
• Assist with rent collection, delinquency follow‑up, and maintaining accurate financial records.
• Review and process invoices using RealPage software and assist in budget forecasting.
• Partner with the leasing team to drive occupancy, renewals, and revenue growth.
• Help oversee vendor relationships, ensuring services align with budget and quality expectations.

Resident Relations & Customer Service

• Serve as a point of contact for resident inquiries, service requests, and escalations, ensuring prompt resolution to maintain high resident satisfaction.
• Assist in organizing community events and engagement initiatives to foster a strong resident community.
• Address lease violations, notices, and legal matters as needed, including handling Court/Township requirements under the Regional Manager’s guidance.

Property & Compliance Management

• Assist in maintaining the community’s “curb appeal” and ensuring vacant units are market‑ready.
• Help oversee maintenance operations, including coordinating work orders, inspections, and capital improvement projects.
• Support compliance with all company policies, local regulations, and fair housing laws.
• Ensure accurate and timely data entry in RealPage for resident and applicant records.

Leadership & Team Collaboration

• Support and mentor leasing and administrative staff to ensure efficient daily operations.
• Help manage staff scheduling and workflow to meet operational goals, including move‑ins, move‑outs, and make‑ready timelines.
• Collaborate with the Regional Manager to enhance team performance through training and professional development.

Qualifications & Skills

• Minimum of 3 years of experience in property management, leasing, or hospitality.
• Experience with budget management, financial reporting, and rent collection.
• Strong customer service, problem‑solving, and communication skills.
• Proficiency in RealPage or similar property management software.
• Knowledge of local landlord‑tenant laws and fair housing regulations.
• Ability to multitask in a fast‑paced environment and work collaboratively with leadership and team members.

Key Performance Metrics (Balanced Scorecard)

• Rent collection and delinquency reduction.
• Customer satisfaction and resident retention rates.
• Occupancy and leasing performance.
• Budget adherence and cost control.
• Timeliness of maintenance requests and unit turnovers.

Benefits

• Competitive compensation and comprehensive benefits, including medical, dental, and vision coverage.
• Life insurance.
• 401(k) plan.
• Corporate team environment with opportunities for advancement.
• On‑site company fitness gym.
• Discounts on housing and home appliances.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.